Saved to Favorites

Sears is the #1 Appliance Services Provider according to IBISWorld Inc. market share data. Call or Click to Schedule your Service. We're the Kenmore experts.

General Info
Sears Home Services has over 6,000 expert technicians providing both product maintenance and repair solutions. Our technicians are industry trained, well-respected and will help keep your products running longer and working right in no time. We are America's #1 appliance services provider -wherever you bought it, we’ll repair it. 24/7 Customer Support. What to expect: Call before we arrive, Estimate before we begin work, 90 day satisfaction guarantee on parts and labor. We’re the largest appliance services provider in the country and we’re right around the corner! Plus, you will save 20% on all in-home repairs! Our expert technicians will process payment and any coupons or discounts at the time of service.
Hours
Regular Hours
Mon - Sun:
Services/Products
  • Sears Home Services is number one in appliance repair. We offer In-Home Repair & Maintenance Services for the following: Washers & Dryers, Refrigerators and Freezers, Cooking Appliances, Dishwashers, Microwaves, Riding Mowers, Snow Blowers and more! We also offer multiple solutions for all budgets, and service most brands regardless of where you bought it. Trust the Appliance Repair Experts at Sears. For expert repair services, Call 1-800-280-5986 for more information.
Brands
3com, Ace, Acer, Addison, Admiral, Adobe, Adobeair, Agrifab, Air Quest, Aiwa, Amana, Ambassador, American Standard, Americana, Apple, Aprilaire, Arcoaire, Ariens, Armstrong, Asus, Ati, Averatec, Bard, Bosch, Bose, Briggs&Straton, Brother, Bryant, Caloric, Campblhsfld, Canon, Carrier, Casio, Cerwin Vega, Char-Broil, Cisnet, Coleman, Comfort, Companion, Compaq, Craftsman, Craftsman Pro, Creative Lab, Crosley, Day & Night, Dell, Delonghi, Delta, Denon, Dirt Devil, Dunkirk, Dynamic, Eager 1, Ecowater, Element, Ema, Emachines, Ennox, Epson, Estate, Eureka, Euro-Pro, Fedders, Fiesta, Fisher, Fisher Paykel, Frigidaire, Fuji, Funai, Galaxy, Gateway, Ge, Ge Profile, Generac, Gibson, Glow, Goodman, Harmon Kardon, Health Rider, Heil-Quaker, Hitachi, Homelite, Honda, Horizon, Hotpoint, Hp, Husqvarna, Ibm, Ikea, Imperial, Infocus, Inglis, Intercity, Intl Cmf Prd, Janitrol, Janome, Jbl, Jenn-Air, Jensen, Jvc, Kawasaki, Kelvinator, Kenmore, Kenmore Elite, Kenmore Pro, Kitchenaid, Kohler, Lawnboy, Lenovo, Lg, Lifestyler, Lifetime, Liquid Video, Lite-On, Luxaire, Mackissic, Mage, Magic Chef, Magicpak, Magnavox, Maker, Makita, Maytag, Mcculloch, Milwaukee, Mirus, Mitsubishi, Modern Maid, Msi, Murray, Nec, Nikon, Nordyne, Norge, Odak, Ohiosteel, Oneida Royal, Panasonic, Payne, Philips, Pioneer, Polaroid, Polk Audio, Portercable, Poulan, Proform, Quasar, Rca, Reebok, Reliance, Rexel, Rheem, Robins/Subaru, Roper, Royal, Royal Sover, Ruud, Sampo, Samsung, Sears, Sentry, Singer, Skil, Snapper, Snow
Payment method
amex, discover, master card, visa
Amenities
24/7 Customer Support - 90 day satisfaction guarantee on parts and labor
Categories
Major Appliance Parts, Appliance Installation, Dishwasher Repair & Service, Electronic Equipment & Supplies-Repair & Service, Exercising Equipment-Service & Repair, Lawn Mowers, Lawn Mowers-Sharpening & Repairing, Major Appliance Refinishing & Repair, Major Appliances, Range & Oven Repair, Refrigerators & Freezers-Repair & Service, Small Appliance Repair, Small Appliances, Television & Radio-Service & Repair, Tractor Repair & Service, Vacuum Cleaners-Repair & Service, Washers & Dryers Service & Repair

Reviews

Hi there!
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
Share Review

Like this review? Share it on your social network to get the word out!

Andree G.

12/26/2017

Overall

repair??? my front loading washing machine needed a new hinge--which I ordered and received before the repairman was scheduled. He showed up on dec 20, installed the hinge, and everything functioned fine.But 2 days after his visit, nothing worked! All it said was: door open. Of course IT IS OPEN since we cannot close it.

We were very inconvenienced by the very long wait--20+ -- days before a repair person showed up. And now still NO WORKING washing machine.
Call 510 548-9111 to set up a same day repair

MB
Marian B.

09/18/2017

Overall
Selection
Service

Sears Appliance repair always sends a knowledgeable person to work on your appliances. He was very efficient and installed our new ice maker in a very short time. I highly recommend this service.

JD
John D.

08/05/2017

Overall
Service

Repairs to my hot water heater were fast, efficient and professional. Job was completed with 100% satisfaction.
Thank you!

JS
John S.

12/13/2016

Overall
Selection
Service

First, the technician could not find my house. He was knocking on my neighbor's door although the house numbers are clearly visible. The service technician said he completed the repair on the clothes washer but when we went to use the washer 4 days later it was making the same noise. Another call to the service center resulted in not being able to schedule a return service appointment for another 11 days. We were stuck with a machine full of wet laundry and water. Scheduling said they could not get anyone out any earlier.

HH
Hali H.

10/25/2016

Overall
Service

I have a Sears appliance plan, so this visit was for maintenance rather than repair. The technician was friendly, competent and efficient. He had to look at my stove, refrigerator, washer and dryer and did all four in good time but without rushing. He was able to stop the noise in my dryer (fortunately it was an easy fix) and completed everything to my satisfaction. On a scale of 1-10, he was a 10.

LB
Lauren B.

10/04/2016

Overall
Selection
Service

So happy with Sears service response time, and repair help. Much improved from the last attempt at repair service with a technician where I had to wait about 12 days with a broken wash! This time around, the response was prompt, technician was pleasant, honest & informative, and I wouldn't hesitate to call them the next time I'm desperate for repairs!

Felecia A.

08/06/2016

Overall
Selection
Service

Repair technician was professional & knowledgeable in repairing my whirlpool washer. Appliance repaired quickly & still operating as if new.

ED
Elisabeth julie D.

12/08/2015

Overall

Washer wouldn't cycle past filling up,so called Sears repair. Came out the day after Thanksgiving. Checked with me a number of times to verify repair date and time. Kept me informed by texts when repair person would arrive. When he arrived he quickly identified the problem. He verified that he had the necessary part with him, but was able to fix the problem without replacing the part. He explained things as he went along then processed my credit card payment and was finished in less than an hour. I was VERY pleased with the repair service.

James G.

11/21/2015

Overall

I have called the service dept multiple time to file a formal complaint against the technician. Third time coming out to fix refrigerator. Did not fix it.



So far nothing is resolved. Technician so bad that I needed to tape our interactions



Refused to help unless I paid him $140 for service call. As appliances are covered by warranty this should not have happened. As soon as he was paid he gathered his unused tools and left



Now I have the joy of taking even more time off to have the same issue fixed. Next time that Sears is able to send someone out is Dec 3rd



They should allow negative stars



This problem started in April



Good luck to all who need help with their Sears appliances.