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Room 1Age at check-in

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Business Description

Property Location This 4-star hotel is within close proximity of Mariners Point Golf Center and Leo J. Ryan Park. Located in San Mateo, San Mateo Marriott San Francisco Airport is in the suburbs and convenient to San Mateo County Event Center and Hillsdale Shopping Center.

Rooms Make yourself at home in one of the 476 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Cable programming and video-game consoles are provided for your entertainment, with wired and wireless Internet access available for a surcharge. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Amenities Enjoy a range of recreational amenities, including an outdoor pool, a spa tub, and a fitness center. This Art Deco hotel also features complimentary wireless Internet access, concierge services, and gift shops/newsstands. Guests can get around on the complimentary shuttle, which operates within 5 mi.

Dining Grab a bite to eat at the hotel's restaurant, which features a bar, or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge. Cooked-to-order breakfasts are available daily for a fee.

Business, Other Amenities Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-in. Planning an event in San Mateo? This hotel has 24,000 square feet (2230 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is complimentary at scheduled times.

Hours

Regular Hours

Extra Phones

(650) 653-6086

Brands
Marriott, Marriott Hotels & Resorts
Payment method
amex, discover, master card, visa, all major credit cards, debit, carte blanche, diners club
Location
This 4-star hotel is within close proximity of Mariners Point Golf Center and Leo J. Ryan Park. Located in San Mateo, San Mateo Marriott San Francisco Airport is in the suburbs and convenient to San Mateo County Event Center and Hillsdale Shopping Center.
Neighborhood
Hayward Park
Categories
Wedding Chapels & Ceremonies, Meeting & Event Planning Services, Hotels, Lodging, Wedding Reception Locations & Services, Motels
Other Information

Parking: Valet

Wi-Fi: Paid

Wheelchair Accessible: Yes

Swimming Pool: Outdoor

Check-In Time: 3 PM

Check-Out Time: noon

Property Amenities: Multilingual staff, Express check-in, Breakfast available (surcharge), Elevator/lift, Express check-out, Fitness facilities, Safe-deposit box at front desk, Spa tub, Fireplace in lobby, Porter/bellhop, Bar/lounge, 24-hour business center, 24-hour front desk, Restaurant, ATM/banking, Meeting rooms, Concierge services, Gift shops or newsstand, Wedding services, Snack bar/deli, Conference space, Free wired high-speed Internet, Luggage storage, Dry cleaning/laundry service

Room Amenities: Daily housekeeping, iPod docking station, Wired high-speed Internet access (surcharge), Shower/tub combination, Private bathroom, Phone, Hair dryer, Pay movies, Premium bedding, Air conditioning, Designer toiletries, Blackout drapes/curtains, Hypo-allergenic bedding available, Flat-panel TV, Bathrobes, Iron/ironing board, Cable TV service, Video-game console, Desk, Connecting/adjoining rooms available, Coffee/tea maker, Down comforter, Premium TV channels, In-room safe

Pets Allowed: No

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Reviews

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BrownBrown99

08/13/2009

Provided by Citysearch - 
Overall
One star for the service and my overall experience

Stayed here for a wedding. The lobby was nice, free internet in lobby. Courtyard for the ceremony was beautiful! Reception room was long & oddly shaped. Got a suite for $129, with 2 queen beds & a sofa bed. Room was big, 2 tvs, appeared clean, bed was comfy. Bathroom had red spots on the tub & on the ceiling, odd. There was a hole in the wall where the doorknob hits the wall, because there wasn't a door stopper. The tub & the sink wouldn't drain, so you're standing on dirty water during your shower. It drained literally 20 mins AFTER I got out of the shower, & left a mess of suds & hair behind. Ok, minor issues that I can deal with.
But what I really hated about this place was the service. Honestly, I've gotten better service at a Red Roof Inn! We had 5 people in the room, so I called before we arrived to ask for extra towels. Simple request, not provided. I had to dry myself with a tiny face towel. There's no free continental breakfast. So I ordered room service, 3 pancakes with 3 sausages & fruit on the side, for what I thought was $5, as it states on the menu. Turns out, the menu was confusing because on one page it states kids menu, & apparently the kids menu continued to the next page where my pancakes were listed. I didn't realize I was ordering from the kids menu, which is not allowed unless a kid was really eating it. But I ordered by its name, & there was no other items on the menu with that same name, so I don't understand how the lady taking my order didn't catch that I was ordering off the wrong menu to clarify with me. She didn't ask me if I was ordering it for a child either. So the food comes & it turns out to be $17 instead of the $5+tax+tip that I was expecting. My bill looked something like this:

$12 pancakes dish
$13 subtotal
$2.60 tip (automatic 20%)
$1.40 tax
Total = $17

How does a $12 dish come out to be a subtotal of $13? The front desk calls me & explained that to have the fruit & whipped cream on the side costs $1 extra, which they didn't specify on the phone when I ordered it & also didn't list it on the bill. They nickel & dime you every chance they get, hoping you won't notice. The cashier at the Starbucks was rude. He rolled his eyes when my friend asked for a holder so she could bring everything back to the room on her own. It's also $6 for a newspaper there instead of getting it for free at your door. Unbelievable!

dwebber

09/17/2006

Provided by Citysearch - 
Overall
FIRST RATE SERVICE AND STAFF!

I recently stayed at the San Mateo Marriott for 4 days on a business trip and was very satisfied with the great accomodations and with the level of service provided by the staff. They were all enthusiastic and very friendly which, lately on my trips, I've found to be quite rare. The wait to check-in was short despite what seemed (at first) to be a long line. The rooms were immaculate. The food was surprisingly good; I went with a server's recommendation each time I dined and did not go wrong once. I didn't like the wine list though; I was surprised by the awful selection they had. The only bottle I wanted they were out of, so I settled on (moderately priced) cocktails and beers. The friendly bartender may as well work on Wall Street for all the stock tips he gave me. I tried all night to make the cocktail waitress smile. She was really attentive and fast but seems to have lost her smile. I don't know why but it felt like quite an accomplishment when I finally made her laugh. Overall The SMM was a great place to stay and I'll definitely be back.

cutiekatie

07/24/2006

Provided by Citysearch - 
Overall
Great

Went here for a conference- great conference rooms, and hotel rooms were quiet and comfortable. Just what I needed, nothing more. Great price.

kurtb32

11/26/2002

Provided by Citysearch - 
Overall
Top Notch

My family and I travelled to San Mateo over the Summer. We were impressed by the shuttle service from the Airport and the friendly hotel staff. I'd recommend the San Mateo Marriott to any business or leisure traveller coming to the area.

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