So, I started renting here in August of last year. I decided to re-sign since a new management company was taking over, with hopes the problems would get better. To START, I just got an eviction notice for unpaid rent and late fees left on the inside of my bedroom door.... in which I've paid in full every month on TIME.... the new company is so DISORGANIZED. This company hasn't been keeping track of the people who have paid rent and now they went around and put eviction notices on at least 6 of our neighbors doors INSIDE their apartments for non payment or late fees. So i'm assuming since you can't keep track of our rent payments you couldn't have notified any of us through email or phone prior to entering our apartments when unattended? I have two dogs which could have been accidentally let out due to the unlawful entering of my apartment under false pretenses without notice. ALL OF US HAVE PAID OUR RENT AND ON TIME...which we could have easily confirmed and reconciled this issue had they tried communicating through professional means like email or a simple phone call. On top of them not keeping any record of who pays they wait until 26 days after you've given them a check to cash it. I understand some time should be allowed to transition from one company to another, but seriously?!! If you don't have an online payment system and tenants are forced to pay in check or money order, but you don't keep any record of it?????? WTH? To TOP IT OFF then watch out you'll be getting hit with an EVICTION NOTICE. This place and management are a complete joke. Wouldn't recommend this place to anyone.
1099 Congress AveAustin, TX 78701
This is a still being built out and we were the first group of occupants. Brandi, the manager, is very knowledgeable and cares about her residents. Sarah and Anita are always welcoming to residents and newcomers and Clarissa goes to great effort as the concierge. Maintenance is excellent and …
This is the worst property management company I have ever encountered, and this includes terrible apts when I lived in West Campus at UT. This company's idea of resolving a tenant's issue when they are stuck in the elevator at 2 am after a long day at work is to send a technician that is 1.5 ho…
AFTER LOOKING AT THIS PROPERTY'S POOL AREA, YOU CAN CERTAINLY SEE THAT MAINTENANCE IS NOT A PRIORITY. THIS ALONE RAISED A RED FLAG FOR ME. IF THEY NEGLECT THIS COMMON AREA, WHAT ELSE IS NEGLECTED.
1301 W 38th St Ste 118Austin, TX 78705
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DO NOT RENT WITH THIS SLEEZEBAG COMPANY. They treat there customers and renters extremely rude, especially the manager and Katherine. She has NO customer service skills and is so unhappy she has to treat everyone else like garbage. Charge for every little thing, and will come into your apartment without any forewarning. Even when you aren't home or give permission. They will even charge you if they HEAR your doing something wrong, even if it's untrue. They are trash. I've even tried to speak to Skiles himself and he NEVER gets back to his customers either. They are just sleezy people and just try to steal people's money. I've seen it plenty of times. I cannot say enough bad this about this POS company.
HORRIBLE - these people are liars and crooks. Just read the reviews and see for yourself. RUN AWAY. There are better people to rent from. Skiles and his team clearly intent to keep your deposit and will make claims for additional expenses against every single client they have. Notice that there is not a single, positive review on them here.
https://m.yellowpages.com/san-marcos-tx/mip/skiles-associates-real-estate-inc-7768307Just read all of these reviews for yourself! LITERALLY THE DUMBEST RUDEST BITCH I HAVE EVER DEALT WITH ANSWERS THEIR PHONE AND PROBABLY COULDNT FIND HER ASS FROM HER ARMPIT IF HER HER LIFE DEPENDED ON IT!!! THE PROPERT OWNER SHOULD REALLY REEVALUATE WHO RUNS HIS PROPERTY. Stay far far away from these asshats! Their apartments are mostly trash and i have had another friend rent from them and had a rat problem that they would not take care of. You would probably be better off living under a bridge. They also withold information that they are REQUIRED to tell you. Their answers change when you call at different times.You would probably be better off living under a bridge than renting from these idiots!!!
Very rude and unprofessional. Agreed on move out date with receptionist. She neglected to do the paperwork and we received a 500$ fine for failure to end lease within specified time frame. Absolutely would not listen to reason and threatened to send to collection agency if not paid. Repairs were always a pain and there was a lot of crime in the apartments with cops showing up to end fights every couple months.
Very rude and unprofessional property managers. Utility bills were way too high and they could not give any reason. Very bad about repairs.
Horrible place to live. Wishing we did not sign a year lease with this company..Management is horrible. The property manager is NEVER in her office..she will leave early in the day and wont come back until 2 days later. With that said, if your're trying to pay rent on time GOOD LUCK because Susan is never in the office and there is no overnight drop slip..Susan is unorganized and extremely unprofessional. She has messed up on our charges and left a notice on our door saying we owned money to her, but when questioned about the charge, she could not figure out where the debt owed came from ...walls are paper thin, you can hear a pin drop by your next door neighbor. The workout facility is worthless because it is only open when management is there (which is hardly) , and there is no access to it after 5:00 pm Nothing good has came from living in this place so far. There are other wonderful places in San Marcos to live. Save yourself and your family the trouble..
My family and I moved to Asbury in May with it now being july. During the sign up process management was wonderfully attentive despite slow. Upon moving in the manager has failed to open the office half the time we have been here despite posted office hours. The wall's are paper thin in the apartments there is nothing to the park except 2 swings and a slide. The back strip of ground is flea infested as well as the manager playing favoritism with residents. We were demanded to remove a very classy piece of furniture from the front porch where as some other residents get away with tacky furniture on their front porches. There is a clean up rule for animals but at least 2 residents let their animals drop feces in the grass without cleaning it without being fined. This is a well faced community.... Until you move in. We won't be renewing next year certainly. Keep looking.
I lived here for a year before the changing of management, which changed twice during the time I was there, and it has been a learning experience. Elevation needs to work on communication, actually wanting to help their tenants. For example, we were moving out and the apartment we had been originally moving to fell through and that meant we wouldn't be able to move into our new place till the following month. We asked for a month extension on our lease and they refused. The apartment hadn't been sold yet but their reason was that it was already on the market( FYI we were never late on our rent and were good tenants). Also, Our water doubled when they took over, it's allocated water. We didn't start going crazy using water just because a new management company took over, but in their eyes it was our fault even though the building we were living in was notorious for leaks. Which we had water issues a lot. Toilet running, water dripping through the ceiling and a horrific water heater that I wouldn't be surprised if it damaged our Heath. My advice is if you move here is to get everything they say in writing or you won't have a good time. Other than that the apartment has a nice flow and is cute. There's parts of it I miss, the only thing that forced me to want to move was all the maintenance issues and the office staff.
Terrible people running a near-criminal operation. The only thing that gives them any legal leeway is the atrocious laws Texas has in place for renter "rights". They lied during our initial viewing of the property and said the property came with a refrigerator and they would change the locks when we moved in. It didn't and they didn't. When we moved in we called and complained about there not being a fridge and they refused to get one. When we moved out, we offered to sell them the fridge we had gotten for super cheap (I didn't want to deal with moving and storing it). They insisted it was theirs and threatened to charge us if it was missing even after I pointed out where on the Property Condition form we filled out when we moved in that we clearly stated it was not there. They finally gave in and realized they had no legal grounds (no receipt or records for a fridge being there) but they were still jerks about it. Once during our lease we were having AC problems so Endways sent someone out there. They must of just gone with the lowest quote because the clowns they sent said it was due to a dirty filter and Endways charged us for the visit saying it was our responsibility to change the filter once a month (granted it is but it wasn't that dirty). AC broke less than a month later due to something completely unrelated and they never refunded us for the "unnecessary" visit earlier that month. Then when we moved out they charged us for things that were already there when we moved in (well-documented in the condition form we had filled out that they never even looked at). Charges were outrageous, especially for "cleaning" even though the house was completely spotless. Seriously, we cleaned for an entire day and it was in much, much, much better condition than when we moved in and they still charged us over $200. Liars and thieves, worst property managers I have ever dealt with and should be investigated for criminal activity.