What to Know About: Auto Damage »
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
8616 Cullen LnAustin, TX 78748
We gave a hundred dollar deposit on a car and they encouraged us to get a used car report which we did. We found out that the car needed about 5,000 worth of repairs on it so we told them we did not want the car and ask to have the deposit returned. They said they would. I called the person th…
2530 S Interstate 35San Marcos, TX 78666
From Business: Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations for car repair, tire replacement, brake services, auto tune ups, radiator repair, car batteries and more. We've been providing the right solutions since 1926, one …
1201 N State Highway 123San Marcos, TX 78666
I switched to RA about 4 years ago and I really wish I had switched to them sooner. They're HONEST which is most important to me. The fact that they're also reliable (no pun intended, but it really is true - they ARE reliable) and dependable is the icing on the cake.
1810 S Interstate 35San Marcos, TX 78666
The only shop I will ever use. Although I do most if the minor issues myself I have used L&S Automotive for all my major repairs and I don't think I have ever felt more at ease with any auto shop like I do with L&S. Honest, efficient, affordable and quick. I will use L&S for all my future repair…
2409 Hunter RdSan Marcos, TX 78666
I needed to get a radiator leak looked at and repaired.\r \r I first took my car to the Goodyear Service shop in San Marcos where I have had good service from in the past. They said could not get parts for my model car and recommended I take it to Luke Wester Automotive. \r \r I have never used…
219 E Hopkins StSan Marcos, TX 78666
From Business: Goodyear Auto Service Centers are full-service tire and automotive repair stores wholly owned and operated by the Goodyear Tire & Rubber Company. Since 1924, the Goodyear Auto Service Centers have provided excellence in tire and automotive service to American drivers.
523 S Guadalupe StSan Marcos, TX 78666
From Business: NAPA Know How. More than 85 years ago, the National Automotive Parts Association (NAPA) was created to meet America's growing need for an effective auto parts distribution system. Today, 91% of do-it-yourself customers recognize the NAPA brand name.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
All it takes is a little preparation to get your car winter-ready and to keep from getting into an icy situation.
I was passing through San Marcos on the way home to Austin. I had a flat at 5:15 pm. I called several other tire shops and nobody would help me. I called N and L Tire Service and they got me back on the road in 40 minutes and their price was half what the others offered. Alejandro was knowledgeable and respectful.'N and L Tires'. ROCKS! Call these guys FIRST. They're awesome!
Thanks for the word!Let the world know.YP.comYelpYour Review:CopyI picked up my credit score to a 604 as requested. Months later after doing so, I qualified to drive out with a 2015 Chevy Malibu. 4 months later, some girl hits me (failed to yield at an intersection and TOTALED my vehicle) The Dealership and GM Financial Were not supportive at all... did not try to get me into a new vehicle, did not attempt to try and keep me as a customer... over the phone, they would tell me they would take care of me not to worry etc.... I was enrolled encouraged to Get GAP insurance and guess what GAP did not pay 2700 instead I was to deal with this on my own...... My credit score since then has dropped fom a low 600 to a mid 300... I won't be able to RENT an apartment next year sue to my Credit Score..... I seriously feel I was screwed over By Chevrolet and GM Financial..... This may not be the best rating and I bet you won't publish this... this company and companies treated me like crap.... Being A veteran of the Armed forces, having served honorably, not 1 human should be treated the way I was treated... not by small companies and definitely not by major companies.... I would have been better off going to a car lot than trusting a dealership and it sounds like an uneducated act except my experience speaks otherwise... So no I did not have a good experience at Chuck Nash, nor with GM financial.... you guys only screw people over and to make things complicated the whole 'call GM and speak with us' is a waste of time. When I call, I spoke to different people everytime... you never really speak to anyone who can really help or assist you...... Pay... Pay..... pay.... 'I don't care if you are injured, Hector. You are still obligated because it's under you name so you are responsible' This was what they told me EVERYTIME.....
1-9-17DonnaStay away from this place. Wish I'd read the reviews first. My truck was cranking but not starting. It was a big mystery. I didn't have a mechanic and these people were recommended.Wow. These guys invented a battery short and a need for work on other things - $275.00. Truck was ready - went to get it and the otherwise fine battery was now dead. It was also not fixed and needed to be hauled back to them. I searched the internet and found people describing my problems exactly. The steering wheel was not locked into place. I let Wester know. He said that was not it, but the truck needed another part - $190.00 more - and he guaranteed that it would fix the problem. That was suspicious to me. Who can guarantee that Plan C will certainly work? I'm glad I saw through it. Picked truck up and it runs fine.Lesson: Get on line and check out other's "trial and error". Steering lock - simple!
I have been taking my car to Luke Westin for years and have always been treated with dignity and honesty. On one occasion when I was having a/c problems I was told that it would probably be around $350 to repair and they would call me after they had diagnosed the problem. Bottom line they called and said it was the fan and would be $120...now, in my book that was honesty that is hard to find in this business. I have always been treated fairly and honestly by Luke and his crew. This last time my car wouldn't start, so he sent a wrecker to pick it up, fixed it very quickly and had it ready to go the same day.! I appreciate and trust Luke Westin's Auto Service...
excellent customer service, the sales staff will get you in a car, and the service department will keep you coming back!
When service was complete on my vehicle my service Rep was asking aground for the owner. I feel like there was no personal customer service. I'd like to know that my business is appreciated and made to feel comfortable when bringing my vehicle in. Also....shouldn't my Traverse at least get a complimentary vacuum?
My son was in an accident with a dear. Repairs were over$ 2600.00 and he had to pay $1000.00 out of his pocket. Service King had the car for a week. After getting the car the oil light was on and he took it back to Service King they kept on telling him that if the light turned back on to bring it back to them, but they never checked it. He went back 2 more times and they finally told my son that were not going to do anything, because it had nothing to do the collision. He took to Goodyear and had a diagnostic done on it. they found that he had an oil leak and the leak had damaged the sparks plug and the coils. Repairs were going to be over $1200. the area where the oil leak was the same area where the collision had happened with the dear. They may have fixed the outside, but I don't think they checked under the hood to see if there were other damages. He has had to get the repairs done on his own and I have gotten a loan to cover some of the cost.
Paintless Dent Repair is the best repair shop go see martin rodriguez and he will delegate all your insurance claims
horrible !! don't ever go there , they will try and get in a physical fight , smoke in your vehicle , not repair anything then will charge you for nothing or try and steal your $20k vehicle . took my money and didn't give me change or receipt could do anything or they would have stolen my vehicle !
DO JOT DO BUSINESS AT LUKE WESTER Awful experience. Misdiagnosed problem with my truck left me stranded on I 10. Installed transmission goes out after 50,000 mi? WTF? They could care less if I get my truck fixed. They get cheap parts and they have incompetent mechanics and a manager named Bob that is rude and doesnt care about the customer. My truck has been broken down for a month in Houston. and Luke Wester is doing nothing to help me.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.