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Pet Ville Pet Hotel

Map & Directions
(2 Reviews)

1049 E Mission Rd, San Marcos, CA 92069

(760) 745-2759

CLOSED NOW
Today: 8:00 am - 2:00 pm
Tomorrow: 12:00 pm - 12:00 am
49
YEARS
IN BUSINESS
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Hours

Regular Hours

Extra Phones

Phone: (442) 999-7332

Fax: (760) 745-2738

Brands
San Marcos
Payment method
master card, visa
Categories
Dog Day Care, Dog & Cat Grooming & Supplies, Pet Grooming, Pet Boarding & Kennels, Kennels

COUPONS & DEALS

No coupons available

Reviews

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Brenda V.

08/21/2016

Overall
Expertise
Facility
Selection

I have boarded my dog here on several occasions.This most recent visit was terrible. When I picked up my dog he had red, raw areas on BOTH sides of his face. I was told that he had been repeatedly scratching his face on the fence. I took him to the vet to be checked. It was stated that he was most likely bored &had nothing to do but focus on scratching. One side of his face was severely bruised from repeated injury. After I took him to the vet, I called Petville to let them know what was said. I was treated so rudely by the employee. She even hung up on me when I asked for her name. I later spoke to the owner, who did end up giving me a partial refund to help pay for the $400 vet bill incurred. She asked if she could call back in a couple of days to check on my dog. Still waiting on that phone call, 18 days later.Bottom line, had actions been taken in an appropriate manner, his health would've been protected rather than compromised. Instead, he was severely neglected by Petville.

SemperFi1225

07/23/2008

Provided by Citysearch - 
Overall
Great Kennel

Great place - they were very friendly, showed us all around the facilities and let us drop our cats off directly in their kennel, and gave them lots of play time. Also give a 10% military discount!

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