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Factory Direct Floor

Map & Directions
(455 Reviews)

1960 Williams St, San Leandro, CA 94577

(510) 895-5133

CLOSED NOW
Today: 11:00 am - 4:00 pm
Tomorrow: 11:00 am - 4:00 pm
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BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Fri:
Sat - Sun:
Services/Products
hardwood flooring, laminate flooring, flooring stores, flooring contractors, flooring materials, residential flooring contractors
Other Emails

Categories
Floor Materials, Building Materials, Flooring Contractors, Hardwood Floors, Hardwoods, Wood Products

Reviews

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Orlando S.

11/27/2014

Overall

Factory direct Floor installed new wood floors in my entire house, and finished them with dustless machines. The work was very nice. Good timing. And very clean. After they finished, I hired them immediately to do my mother´s house. Good job guys.

Karly B.

11/25/2014

Overall

I just want to thanks Factory Direct Floor for not only given me an excellent quote , but for going the extra mile to make sure that the service was provided was outstanding and on time , we came back from our vacation and everything was clean and the floors beautiful !!!!!! I have already recommended their services to all my family and friends!!!!

Shawn B.

11/20/2014

Overall
Very good pricing.

Great service I highly recommend this company. My wood floors looks new, and also very good pricing.

Scotty B.

11/17/2014

Overall

Factory Direct Floor and their crew were great! Wasn't satisfied until all my questions were answered... they start on time and the finish look of the floors is beautifull. I have many wood boards that need to be replace due to water damage and that was easy problems solved for them. Reasonable rates. Factory Direct Floor makes sure that I was happy from the start to the finish. They also was very nice to deal with.

Jan A.

11/11/2014

Overall

We have used Factory Direct Floor for 2 jobs now, and were really satisfied with the work done on my floors. Factory Direct Floor and their crew were very professional. I received a prompt response to my initial phone call, and their prices were reasonable. I would definitely use them again if I had another floor project.

Shirlene K.

11/10/2014

Overall
I strongly recommend them

Factory Direct Floor is a great company! I am and continue to be satisfied with the professionalism and customer service provided by them. I strongly recommend Factory Direct Floor to all desiring wood flooring installed by a company with strong Character and Integrity with no surprise.

Rod R.

11/06/2014

Overall

Thank you for making my 88 year old floors look 100x better. Your guys were friendly and trustworthy. They made me feel comfortable leaving them the key each day while I went to work and they worked on the floors.

Laurette D.

10/28/2014

Overall
I am very pleased.

I hired Factory Direct Floor to install my new wood in my kitchen and tile on the bathrooms and carpet in the basement. They did a great job and imp very pleased.

Felecia G.

10/27/2014

Overall

If you want your floor job to be done correctly, on time, for a fair price and in a courteous manner, Factory Direct Floor is the company to call. Ours was a relatively small job but they made sure it was done correctly; they were very customer service oriented. Did I also say their prices were very fair? I will certainly call them again. That is the highest praise I can give.

Whitney B.

10/24/2014

Overall
Their team are honest

Factory Direct floor & their team are honest, professional, fast, and thorough; overall a great experience. I've referred to others and their experiences were no different than mine. My exotic hardwood flooring was installed on subflooring, while my parents flooring was on slab. These guys know what they are doing and I would open up my home to showcase their work.

Janey B.

10/24/2014

Overall

Besides a few troubles with timeliness, my floors are now so beautiful I'm not sure I want to put my furniture back! We had a few glitches but Factory Direct Floor attended to everyone with attentiveness and thoroughness. If you can have a little patience, the result will be worth it. Great quality for a great price.

Normy A.

10/22/2014

Overall
Very Professional and clean!!

They did a thorough job and worked hard to make sure everything was done correctly. We will definitely continue to work with them in the future! Very Professional and clean!!

Aldo N.

10/18/2014

Overall

We recently had Factory Direct Floor come by to give us a quote to refinish our hardwood floors. They gave us a good price, and their crew did a very professional job. We are very pleased with the result. Highly recommended!

Carly C.

10/14/2014

Overall
Job on time and with quality.

We hired Factory Direct Floor to install some new hardwood floors/steps and tie the pattern in so it would look like it was all done at the same time. We also refinished our floor with a dark stain and flat poly cost. We gave them several changes to complete the job on time and with quality.

Arnold B.

10/13/2014

Overall
My floors looks top notch.

I recently had Factory Direct floor Service to install new hardwood floors on my house. The work was done in a very workmanlike manner with no surprises at the end. You will not be disappointed when you deal with them and their crew, thanks for the hard work, my floors looks top notch.

Karlan S.

10/10/2014

Overall

Very pleased with the work done by Factory Direct. Very professional and knowledgeable. I have the highest confidence in their recommendations and work. Excellent crew, very timely and conscientious, nice job !!!.

Christiano C.

10/08/2014

Overall
The floors look incredible!

These floor installers were excellent! We had carpet in our living room and wanted to install wood floors. They tore up the carpet, hauled it out, and installed the wood. They arrived earlier than scheduled and finished promptly. They were professional, efficient, and very nice. Their bid was extremely reasonable. And, the floors look incredible! We highly recommend them!

Alair N.

10/03/2014

Overall

We had an excellent experience. I called them to make the bid, and they were working on Tuesday. They repaired / refinished three areas of hardwood in our house for a very reasonable price - less than we expected. Highly recommended.