Factory Direct Floor
1960 Williams St, San Leandro, CA 94577
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I went to three other places for my carpet. I was looking to sell my home and bring some life to my lower-level rooms in my townhouse. They were proactive, informative and very honest when it came to choosing the carpet and offering installation plans. The installation was done extremely well and any apparent shortcomings that I saw were immediately addressed. They took their time and did a very good job. I recommend Factory Direct Floor to anyone looking for flooring.
I needed a total of 7 boxes of laminate floors, and Factory Direct Floor was able to get me the specific code and colour of the floor I was looking for. I did a lot of research in the internet and it was the only flooring store able to supply me with the specific colour of floors. The prices are good as well. I recommend this flooring store, great custoemr service.
Factory Direct floor did a great job replacing the carpet in my small condo. Even though it was a small renovation, they provided excellent flooring and installation at a very reasonable price. They were prompt, professional and courteous. I would recommend them to any of my family or friends.
I was referred to Factory Direct Floor to remove existing flooring and resplace with new hardwood. This was not an easy job given my home is 100 years old and there were many issues that surfaced during the work. Factory Direct Floor and their team did a terrific job managing the issues and ensuring that the finished product was exceptional.
Factory Direct Floor provided us with great service and a great product. They were very helpful and didn't pressure us to rush our purchase. We felt comfrontable asking as many questions as we needed and they were always willing to help out. It was a great experience.
We recently had Factory Direct Floor remove our existing floors/carpet and replace them with new hardwood. They provided great service with a reasonable price. They were very helpful in assisting us to choose great flooring within our budget. Factory Direct Floor managed to complete the job in a timely manner, and we are very pleased with our new flooring. We would definitely recommend Factory Direct Floor to our friends and family.
As a contractor I used Factory Direct floor a few times already both for hardwood or laminate and carpet installations. Each and every time they provided excellent customer service, great selection of products, and all work was completed as scheduled. They strive for customer satisfaction. I would highly recommend them! Thanks Factory Direct floor and your team for the many great jobs!
Wonderful attention to detail. Factory Direct Floor is prompt, punctual, professional, hardworking and personable. Their experience shows....they definitely know what they're talking about. Factory Direct Floor made recommendations that really enhanced our home. Thanks.
My experience with this company was outstanding... why? They were responsive and customer friendly. I had the good fortune to deal with Them. They all know their jobs and get them done as promised. In the end, I have a great looking floor that will last me a long time ... Thx Factory Direct Floor!
I went into the store two days ago and I'm sure I was driving them crazy with all my questions. I have done several flooring projects using both big-box laminate and a local specialty flooring store and no one has ever been so helpful, answering all of my questions and giving me a free advice. The price was better than expected, the delivery was on time and the driver was very courteous. Even though there is a flooring store 2 minutes from my house that sells the exact same product, I won't hesitate to drive 30 minutes to go back to Factory Direct Floor for all of my flooring needs.
Factory Direct Floor installed my flooring in a very satisfactory and efficient fashion. The condo was sold soon after, but before the new owner took possession it became apparent that there was a manufacturing defect in the new flooring and it would have to be replaced under warranty. Factory Direct Floor ladly complied and the new owner got a brand new floor.