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Factory Direct Floor

Map & Directions
(455 Reviews)

1960 Williams St, San Leandro, CA 94577

(510) 895-5133

CLOSED NOW
Today: 11:00 am - 4:00 pm
Tomorrow: 11:00 am - 4:00 pm
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BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Fri:
Sat - Sun:
Services/Products
hardwood flooring, laminate flooring, flooring stores, flooring contractors, flooring materials, residential flooring contractors
Other Emails

Categories
Floor Materials, Building Materials, Flooring Contractors, Hardwood Floors, Hardwoods, Wood Products

Reviews

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Richie R.

02/23/2015

Overall

I went to three other places for my carpet. I was looking to sell my home and bring some life to my lower-level rooms in my townhouse. They were proactive, informative and very honest when it came to choosing the carpet and offering installation plans. The installation was done extremely well and any apparent shortcomings that I saw were immediately addressed. They took their time and did a very good job. I recommend Factory Direct Floor to anyone looking for flooring.

Hayley B.

02/19/2015

Overall
The prices are good as well

I needed a total of 7 boxes of laminate floors, and Factory Direct Floor was able to get me the specific code and colour of the floor I was looking for. I did a lot of research in the internet and it was the only flooring store able to supply me with the specific colour of floors. The prices are good as well. I recommend this flooring store, great custoemr service.

Christene L.

02/18/2015

Overall

Factory Direct floor did a great job replacing the carpet in my small condo. Even though it was a small renovation, they provided excellent flooring and installation at a very reasonable price. They were prompt, professional and courteous. I would recommend them to any of my family or friends.

Vicente C.

02/13/2015

Overall
Their team did a terrific job

I was referred to Factory Direct Floor to remove existing flooring and resplace with new hardwood. This was not an easy job given my home is 100 years old and there were many issues that surfaced during the work. Factory Direct Floor and their team did a terrific job managing the issues and ensuring that the finished product was exceptional.

Criselda O.

02/11/2015

Overall
It was a great experience

Factory Direct Floor provided us with great service and a great product. They were very helpful and didn't pressure us to rush our purchase. We felt comfrontable asking as many questions as we needed and they were always willing to help out. It was a great experience.

Ilana R.

02/11/2015

Overall

We recently had Factory Direct Floor remove our existing floors/carpet and replace them with new hardwood. They provided great service with a reasonable price. They were very helpful in assisting us to choose great flooring within our budget. Factory Direct Floor managed to complete the job in a timely manner, and we are very pleased with our new flooring. We would definitely recommend Factory Direct Floor to our friends and family.

Bernardo D.

02/09/2015

Overall

As a contractor I used Factory Direct floor a few times already both for hardwood or laminate and carpet installations. Each and every time they provided excellent customer service, great selection of products, and all work was completed as scheduled. They strive for customer satisfaction. I would highly recommend them! Thanks Factory Direct floor and your team for the many great jobs!

Jefferey A.

02/03/2015

Overall

Wonderful attention to detail. Factory Direct Floor is prompt, punctual, professional, hardworking and personable. Their experience shows....they definitely know what they're talking about. Factory Direct Floor made recommendations that really enhanced our home. Thanks.

Melida S.

01/13/2015

Overall

My experience with this company was outstanding... why? They were responsive and customer friendly. I had the good fortune to deal with Them. They all know their jobs and get them done as promised. In the end, I have a great looking floor that will last me a long time ... Thx Factory Direct Floor!

Deloras R.

01/08/2015

Overall
Staff provided excellent price

Factory Direct Floor staff provided excellent price for this imported Brazilian flooring material and deliveries on time. They were able to get distributor to provide samples and a speciliaty piece at no additional cost.

Corey S.

01/02/2015

Overall
The price was better than expected

I went into the store two days ago and I'm sure I was driving them crazy with all my questions. I have done several flooring projects using both big-box laminate and a local specialty flooring store and no one has ever been so helpful, answering all of my questions and giving me a free advice. The price was better than expected, the delivery was on time and the driver was very courteous. Even though there is a flooring store 2 minutes from my house that sells the exact same product, I won't hesitate to drive 30 minutes to go back to Factory Direct Floor for all of my flooring needs.

Augustus M.

12/31/2014

Overall

Factory Direct Floor installed my flooring in a very satisfactory and efficient fashion. The condo was sold soon after, but before the new owner took possession it became apparent that there was a manufacturing defect in the new flooring and it would have to be replaced under warranty. Factory Direct Floor ladly complied and the new owner got a brand new floor.

Dorothea D.

12/25/2014

Overall

We opted for a satin water base finish, replaced old boards in the kitchen to match the dining room and living room floors. The First floor of our house has received a great makeover. Well done!

Chelsey B.

12/18/2014

Overall

We hired Factory direct floor to install new laminate flooring in our living/dinig room and 2 bedrooms. We are very happy with their services, the job was completed as promised, and now we have a beautiful new floor. Thank you!

Karima N.

12/12/2014

Overall
The price was extremely competitive

After shopping around for a few months I happened upon Factory Direct Floor Source. The service was great, they answered all my questions and the entire process was very smooth and stress free. The price was extremely competitive and the product is fantastic!

Hildegarde I.

12/10/2014

Overall
We are happy that we selected

We hired Factory Direct Floor Source to install hardwood flooring in our house and carpet runner on our stairs. They were very helpful selecting the materials. Small issues were looked after promptly. We are happy that we selected.

Katy P.

12/10/2014

Overall

I hired Factory Direct floor to work on my mothers house for her family room. They did a great job. My mother and l were very pleased at their promptness and pricing I am hiring them to do my house for my entire top floor.

Danae E.

12/04/2014

Overall

Factory Direct Floor was great in working with us to find the best hardwood flooring option in our budget. They installers were very professional ...did a great job and we are thrilled with quality and look.

Patricia M.

12/01/2014

Overall
My floors are looking great

Factory Direct Floor service has done a incredible job at my house. My floors are looking great. I will definably use this company again.