Factory Direct Floor
1960 Williams St, San Leandro, CA 94577
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I've found Factory Direct Floors on Home Star web site. I was afraid that they will not pay attention to small project like mine but I was wrong. Factory Direct Floors was very professional. They gave an estimate, agree to wait for my designer to come over to pick colour, took measurements and ten days latter carpet was installed. Thank you. It was pleasure working with you.
In October I had my living room carpeted by Factory Direct Floors after checking out several other companies. It was honesty that differentiated them from the others. Yesterday I spilled red wine on my carpet and phoned in a panic. They immediately returned my call with suggestions as to what to do and also sent me a web sited with information removing stains. Thank you.
WOW! what a great experience I had choosing carpet with Factory Direct Floor. They were knowledgeable and puts you at ease immediately. The crew come in and were so efficient that the job was done and all cleaned up before I knew it. Fantastic Job. Thank you for making it such a great experience.
I called Factory Direct Floor based on the previous reviews. Factory Direct Floor was great to deal with, as were their installers. The contract and price are very detailed. Very courteous, prompt and great communication. Carpet installed exactly as needed (some fussy areas). I am very pleased and would not hesitate to recommend Factory Direct Floor and to use them again.
My husband and I had great service from Factory Direct Floor and their staff. They came to evaluate our carpet and give us an estimate. They checked everything carefully and gave us a thorough explanation of the work required. Factory Direct Floor came today and repaired our carpet, smoothing out wrinkles and fixing pet damage. Almost as good as new! I highly recommend Factory Direct Floor for carpet repair!
Factory Direct Floor provided both good service and good price. Their installation was professional and their installers efficient. Our concerns over the type of materials to be selected and used were met with honesty and demonstrated a good knowledge of their products. We are very satisfied with the job they have done for us and would not hesitate to call them again or recommend them to our friends.
Selected this company from this website. They spent time giving advice on selection of the various products. They also visited my condo to take measurements at the exact time. The crew even cleaned up after the floor installation. Very Highly Recommended to others using Factory Direct floor.
They had an excellent selection and great prices. The sales staff was very knowledgeable and helped me a lot to come up with the ideal solution for my needs. The installers were very polite, efficient and provided high quality service. I'm very happy and will definitely use them for my next project.
After researching several companies we decided to proceed with Factory Direct Floor to install hardwood throughout our new home. We had over 1700 sq. ft of hardwood installed, three flights of stairs stained to match our color choice, and carpet runners put on all stairs. In addition, we also had approximately 300 square feet of hardwood installed in our mother’s home. I was highly impressed with their customer and installation service. I would highly recommend them for your flooring needs.
Great company. Friendly service. Gave honest advice and were very understanding. I would really recommend this company. It is a husband and wife team and they offer big company efficiency with family business attention to detail. Very knowledgeable of the industry. Good pricing as well!! Thanks
I could not be happier with the laminate flooring Factory Direct Floor installed in my new condo. They pulled up and disposed of the old carpet and installed the flooring as promised and on time. The whole process was seamless. It was a pleasure dealing with them. I would recommend Factory Direct Floor without a concern.