In mybook® Home Collection (edit)

Added to your home collection.
Removed from mybook!

We took this business out of your home collection.

Factory Direct Floor

Map & Directions
(455 Reviews)

1960 Williams St, San Leandro, CA 94577

(510) 895-5133

CLOSED NOW
Today: 11:00 am - 4:00 pm
Tomorrow: 11:00 am - 4:00 pm
Add to mybook

This listing has been
added to mybook.

This listing has been
removed from mybook.

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Fri:
Sat - Sun:
Services/Products
hardwood flooring, laminate flooring, flooring stores, flooring contractors, flooring materials, residential flooring contractors
Other Emails

Categories
Floor Materials, Building Materials, Flooring Contractors, Hardwood Floors, Hardwoods, Wood Products

Reviews

Hi there!
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
Share Review

Like this review? Share it on your social network to get the word out!

Johnie K.

04/28/2015

Overall

I've found Factory Direct Floors on Home Star web site. I was afraid that they will not pay attention to small project like mine but I was wrong. Factory Direct Floors was very professional. They gave an estimate, agree to wait for my designer to come over to pick colour, took measurements and ten days latter carpet was installed. Thank you. It was pleasure working with you.

Reta F.

04/25/2015

Overall

In October I had my living room carpeted by Factory Direct Floors after checking out several other companies. It was honesty that differentiated them from the others. Yesterday I spilled red wine on my carpet and phoned in a panic. They immediately returned my call with suggestions as to what to do and also sent me a web sited with information removing stains. Thank you.

Arthur P.

04/21/2015

Overall

Factory Direct Floor replaced a piece of damaged carpet for me. It only took a day or two to schedule an appointment and the work was done in 45 minutes by a very professional and polite gentleman.

Kayla H.

04/09/2015

Overall

WOW! what a great experience I had choosing carpet with Factory Direct Floor. They were knowledgeable and puts you at ease immediately. The crew come in and were so efficient that the job was done and all cleaned up before I knew it. Fantastic Job. Thank you for making it such a great experience.

Lola T.

04/08/2015

Overall

I called Factory Direct Floor based on the previous reviews. Factory Direct Floor was great to deal with, as were their installers. The contract and price are very detailed. Very courteous, prompt and great communication. Carpet installed exactly as needed (some fussy areas). I am very pleased and would not hesitate to recommend Factory Direct Floor and to use them again.

Tyree D.

04/04/2015

Overall

Very Professional..all aspects of the sale & installation were handled with a level of quality & service rarely seen today... Tks again Factory Direct Floor, you & your crew were great.

Breana J.

04/03/2015

Overall

This company was very perfessional, works with the customer on the customers time, educates customer about product and installation. Very happy with final product. Highly recommend this company. Very efficient and professional service. Good carpet products.

Robbie S.

03/31/2015

Overall

Factory Direct Floor was polite, friendly, courteous and always on time for scheduled appointments. They followed up after the job was completed to make sure we were totally satisfied with the carpeting. We would not hesitate to recommend Factory Direct Floor.

Gale L.

03/31/2015

Overall

The installation crew was very curtious and the finished product looked better than we ever expected.

Lane W.

03/30/2015

Overall

My husband and I had great service from Factory Direct Floor and their staff. They came to evaluate our carpet and give us an estimate. They checked everything carefully and gave us a thorough explanation of the work required. Factory Direct Floor came today and repaired our carpet, smoothing out wrinkles and fixing pet damage. Almost as good as new! I highly recommend Factory Direct Floor for carpet repair!

Alexander H.

03/26/2015

Overall

Factory Direct Floor provided both good service and good price. Their installation was professional and their installers efficient. Our concerns over the type of materials to be selected and used were met with honesty and demonstrated a good knowledge of their products. We are very satisfied with the job they have done for us and would not hesitate to call them again or recommend them to our friends.

Marissa K.

03/25/2015

Overall

We had a great experience with Factory Direct Floor. They were very informative right from the start. The guys worked very fast and it was a job well done. I am pleased with their service and their performance!

Olinda K.

03/20/2015

Overall

Selected this company from this website. They spent time giving advice on selection of the various products. They also visited my condo to take measurements at the exact time. The crew even cleaned up after the floor installation. Very Highly Recommended to others using Factory Direct floor.

Valarie P.

03/17/2015

Overall

They had an excellent selection and great prices. The sales staff was very knowledgeable and helped me a lot to come up with the ideal solution for my needs. The installers were very polite, efficient and provided high quality service. I'm very happy and will definitely use them for my next project.

Adrianna P.

03/14/2015

Overall

After researching several companies we decided to proceed with Factory Direct Floor to install hardwood throughout our new home. We had over 1700 sq. ft of hardwood installed, three flights of stairs stained to match our color choice, and carpet runners put on all stairs. In addition, we also had approximately 300 square feet of hardwood installed in our mother’s home. I was highly impressed with their customer and installation service. I would highly recommend them for your flooring needs.

Kent S.

03/13/2015

Overall

We recently renovated our house, we laid down new Harwood floor. We heard about Factory Direct Floor from our friends, they highly recommended them! We were happy with the price, the service what they've afforded to us!!!Thank you guys, you're awesome!!!

Marquita B.

03/09/2015

Overall

Great company. Friendly service. Gave honest advice and were very understanding. I would really recommend this company. It is a husband and wife team and they offer big company efficiency with family business attention to detail. Very knowledgeable of the industry. Good pricing as well!! Thanks

Freddy D.

03/05/2015

Overall

I could not be happier with the laminate flooring Factory Direct Floor installed in my new condo. They pulled up and disposed of the old carpet and installed the flooring as promised and on time. The whole process was seamless. It was a pleasure dealing with them. I would recommend Factory Direct Floor without a concern.

Alvin M.

03/03/2015

Overall

I recieved three quotes for simmilar carpet. Factory Direct floor was the best price by hundreds. Their installers were fast and professional. Would very gladly recommend for pricing and installation.