In mybook® Home Collection (edit)

Added to your home collection.
Removed from mybook!

We took this business out of your home collection.

Factory Direct Floor

Map & Directions
(455 Reviews)

1960 Williams St, San Leandro, CA 94577

(510) 895-5133

CLOSED NOW
Today: 11:00 am - 4:00 pm
Tomorrow: 11:00 am - 4:00 pm
Add to mybook

This listing has been
added to mybook.

This listing has been
removed from mybook.

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Fri:
Sat - Sun:
Services/Products
hardwood flooring, laminate flooring, flooring stores, flooring contractors, flooring materials, residential flooring contractors
Other Emails

Categories
Floor Materials, Building Materials, Flooring Contractors, Hardwood Floors, Hardwoods, Wood Products

Reviews

Hi there!
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
Share Review

Like this review? Share it on your social network to get the word out!

Cherri P.

06/26/2015

Overall

I love my new engineered wood floor I had a really old dingy carpet that was just getting too gross so I called these guys and bam, new engineered wood floor! I would rather sleep on it than my own bed :) Great pricing and pleasant to work with, thanks!

Malka V.

06/23/2015

Overall

Amazing service. Factory Direct Floor was very accommodating in terms of date and time of appointment. The flooring specialist who came was extremely knowledgeable and explained what they were doing and why they were doing it. The hardwood flooring looks great.

Leo Z.

06/19/2015

Overall

I saw Factory Direct Floor on Yellowpages.com, called them and had they come for a quote. They were competitively priced, but what made me select them were their honest approach, sound advice and clear setting of expectations. The floor looks great. They delivered, on time, for the quoted amount, and most importantly, they followed up, not once, but twice, to ensure I was happy with the installation. I am very pleased I chose Factory Direct Floor. Thank you.

Albertina L.

06/17/2015

Overall

Exceptional work, Completed as scheduled as promised, Great workmanship! After we interviewed 6 different contractors, they came above all of them in expertise, clarity and prompt email follow-ups and phone calls. That’s what I'll call an Outstanding Customer Service in today's Competitive Business World. You will be hearing from us as we'll gladly recommend you to our friends. Thank you again!

Nathanael B.

06/16/2015

Overall

They provided us with a professional quote and brought floor samples to our house for selecting. Upon making our decision, the runner was installed quickly and professionally by their technician. We are very happy with the quality and service of Factory Direct Floors. The whole process was very smooth and professional.

Roseline A.

06/10/2015

Overall

A friend referred Factory Direct Floor to us to install the runner on the stairs and I have to say, they did an excellent job! They gave us very good ideas, was very patient to determine the best solution for our house. The execution of the installation was great as well. I am very happy with the end result and their service and if there are opportunities again in the future, we would definitely love to work with Factory Direct Floor!

L T.

06/08/2015

Overall

Amazing service, the tech guy was there on time. The tiles look as good, or if not even better than when it was originally installed. I have no problem in recommending Factory Direct Floor to anyone I know. Great job. Thanks

Renetta C.

06/06/2015

Overall

This is my first time hiring Factory Direct Floors to do Hardwood Floor Repairs. I had a chip in the floor. I send an email to weekend (Sunday).... The floor was fixed before I got home on Monday!!! Waaw, the floor looks great. The customer service is AMAZING and the price is right. Thanks!

Christena B.

06/05/2015

Overall

I thought I was going to have a problem with getting tiles in my living room as it is wider that 12 feet. I thought I would be able to see the seam. Much to my suprise I was not able to see any seam at all. It was a great install. Thanks to all.

Sarina G.

06/04/2015

Overall

They showed up on time, their workers were courteous and efficient; they left no mess and did a good job. The price was as quoted and reasonable. They made sure I was getting the right product for the job. They followed up to make sure all was well. I will call Factory Direct Floor again and will recommend to friends.

Shawnta F.

05/25/2015

Overall

Al arrived on time and proceeded to stretch my floors. They did a wonderful job and left the area neat and tidy. They explained what their we’re going to do and told me what results I could expect. They did a great job and the floors look great. I would certainly recommend this company.

Marcella F.

05/23/2015

Overall

They were incredibly professional and courteous throughout the entire project. And issue arose which was handled promptly and professionally with excellent follow ups. The floors looks great! I highly recommend! Very reputable firm!

Ellis J.

05/20/2015

Overall

We needed to replace our 24 year old bamboo floor upstairs and looked and researched in length. Factory Direct Floor was very helpful in making our decision. Their professionalism provided us with the confidence to make our choice. All was completed within our time frame. The installers' workmanship was of the highest quality.

Nova A.

05/13/2015

Overall

After several years of having and old and dark basement we decided to renovate. After some long research we hired Factory Over Pain. We are very satisfied with the work done, completed on time, to the clean installers. I found them reasonably priced and easy to work with. I would definitely use them again for any near projects. Thanks!

Maryjo G.

05/12/2015

Overall

We found Factory Direct Floors. They provided us with a detailed quote and was very patient in helping us decide which type of carpet and colour we should choose for this room. Clean up was excellent too. Wonderful product and service.

Easter K.

05/09/2015

Overall

Amazing service from day one! They came to my place with many books of carpeting samples to choose from, and were able to schedule a date within a week of me calling due to cancellation. Excellent service, with full disposal of old materials, and the installation was perfect! I recommend these guys to anyone who needs to get their carpeting re-done.

Nadine G.

05/08/2015

Overall

We are seniors and needed some carpet stretching in our apartment. The job was viewed and scheduled by Factory Direct floor. The work was carried out today, on time and very professionally. We are very satisfied with the work and the price which included moving some furniture. Thanks Factory Direct floor. We shall certainly recommend your firm and deal with you again.

Kirsten T.

05/02/2015

Overall

The carpet looked like a rough sea with multiple waves. They came, gave their opinion and their technician fixed the problem. We now have a carpet that looks like new. They were very professional arriving for appointments on time giving clear and excellent advice, and then following up. I recommend this team for any carpeting issues.

Clyde D.

04/30/2015

Overall

A flood from washing machine created flood in adjoining bedroom, creating a carpeting emergency. We soaked up water, pulled back carpet and underpad, set out fans and called Factory Direct Floors. Technician arrived a few days later as scheduled (when things were perfectly dry) and put everything back in perfect order. Most impressed with efficiency and sense of personal service with this small job. Only that all contractors had such command of their business. THANKS!

Autumn W.

04/29/2015

Overall

The old carpeting in the basement had to go! They came to the house (on time) brought samples, suggested the quality, the colour and the type of underlay. Since we don't know much (or anything) about carpeting, we just went with their ideas. Perfection it was! The installers arrived as scheduled, worked diligently and did a completely professional job.