Factory Direct Floor
1960 Williams St, San Leandro, CA 94577
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Factory Direct Floor and their staff were very professional, quick and clean. The floors is gorgeous, well done. I have already recommended them to one of my girlfriends. I was impressed with the quality and the price. Thank you, I would not hesitate to use you again.
The service was exceptional from the day I called to ask a few questions to the moment our runner was installed. It all took place within a few days with Factory Direct Floor returning our call immediately and then came to give us a quote. A couple of days later Factory Direct Floor and their colleague came to install the runner. It looks fantastic. Workmanship is excellent and they left the place clean.
They installed bamboo floor in our basement and stairwell and did an excellent job. They took the time to stop by twice with tiles samples and answered all of our questions. They installed within a week despite their busy schedule and did an excellent job. Overall their service was excellent.
Factory Direct Floor was a pleasure to deal with from the beginning. They were able to accommodate my request for a quick turnaround time from coming out to provide a quote, as well as to actually installing the underlay and carpet in a small basement. I had a very tight timeframe and budget to deal
I called First Security Service and within 2 business days of my call the job was completed. Even though their schedule was extremely busy they made time because we were selling our home. Truly amazing job. I would highly recommend them. Really cannot say enough about my overall satisfaction with this company. If you have a floors problem call them first.
They arrive on time,saw the problem and said that it was bad workmanship that created the stretching. They were very helpful in helping to move furniture out of the way and stretched the floors tile and re jointed part of it. They removed the excess pieces and vacuumed the carpet and replaced the furniture. I would highly recommend them for any work related to floors.
My Husband and I needed new laminate floor put in to our basement and basement apartment. They came on only a few days notice, completed the job under budget and greatly exceeded our expectations. They friendly nature and attention to detail were great. I would recommend them to anyone in need of new floor installation.
Called Factory Direct floor for a quote to floors basement after a drain backed up and ruined the old floor. They werethere the next day with samples and the job was complete by the end of the week. I would recommend to anyone and will use them again in the future. Really good experience, great price.
Factory Direct floor staff and the owner was very gentle and helpful explaining the causes and possible option to reduce or eliminate the annoying squeaks on our floorboards. I am very happy with the result. I am also very pleased with my new bamboo Floors. Thank you for providing such a service.
They were quick to respond, quote and happy to take the business. They provided me with answers to all questions and gave me options to make this project work. They also made it happen quickly in our needed time frame. The crew is very professional and hard working and got to the job right away. I would recommend them to any of my friends and family for a great job well done! Thanks!
I am thoroughly impressed with the efficiency in which Factory Direct Floor responded to my inquiry, as well as the availability of an appointment to suit my busy schedule. They were friendly and courteous, and did a wonderful job repairing several areas that had been ruined by my pets. I also found the price for these repairs very reasonable, and would highly recommend Factory Direct Floor to everyone!
Factory Direct Floor was incredibly professional from the very first phone call. They came in with samples and gave me a quote which turned out to be exactly what I paid by the time they were finished. No pressure, no typical salesmen tactics, just easy to understand explanation of everything that would be done. The guys that did the install were fantastic. I've already recommended Factory Direct Floor to my family members, friends and business associates and wouldn't hesitate to call them again.
They responded quickly to our email for information regarding bamboo flooring installation. They were kind and knowledgeable and were able to answer all our questions. The installer who came to our home seemed experienced and did a great job. We were especially anxious that this bamboo flooring be done professionally as the runner was quite expensive. And it was!!! My husband and I were very pleased with installation and the cost was reasonable.
We called Factory Direct Floor to help install a small piece of florr on a landing to a basement. It was actually a fairly difficult instal given the way the transition had been done into the final set of stairs. The installer was on time, friendly, meticulous, took the time to address our concerns and did a superb job. Well worth the piece of mind to get it done right!
The technician who arrived to do the work was pleasant, knowledgeable and knew what he was doing. The repairs were great (you can hardly tell where they were made). The technician cleaned up after he was finished. The whole process and repair work were very satisfying. We would use Factory Direct Floor again and would recommend them to others.