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Factory Direct Floor

Map & Directions
(455 Reviews)

1960 Williams St, San Leandro, CA 94577

(510) 895-5133

CLOSED NOW
Today: 11:00 am - 4:00 pm
Tomorrow: 11:00 am - 4:00 pm
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BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Fri:
Sat - Sun:
Services/Products
hardwood flooring, laminate flooring, flooring stores, flooring contractors, flooring materials, residential flooring contractors
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Categories
Floor Materials, Building Materials, Flooring Contractors, Hardwood Floors, Hardwoods, Wood Products

Reviews

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Maria C.

02/04/2016

Overall

The guys were extremely efficient (finished ahead of schedule given the additional work required) and were very accommodating with any changes that needed to be addressed. They were a great to work with and was very responsive and helpful when we had questions or concerns.

Laura R.

01/25/2016

Overall

A big thank you to Factory Direct Floor for their great work done on our master bathroom floors. You all showed excellent customer service and the process from start to finish was so easy which was great as there were no interruptions while working. The bathroom look amazing! I'd recommend Factory Direct Floor to anyone for value & service. Thank you to the whole team, greatly appreciated.

Jovaniita S.

01/16/2016

Overall

Fantastic experience with Factory Direct Floor. They were outstanding. They were extremely responsive, returning emails usually within a half hour. They really went above and beyond what we wanted. The workers were efficient and respectful and did a good job. We would highly recommend this company.

Johnny L.

01/16/2016

Overall

They are punctual, polite, neat as can be. A call to the office is handled efficiently by them every time. A great organization. Thanks again Factory Direct Floor!

James V.

01/14/2016

Overall

Here it is. We loooooooooove our new kitchen floors and main floor. So hard to find and so valuable to know. We actually miss the guys in the house, Everything looks sooooo beautiful and we just are soooooo happy. We love the floors and you were right about the granite top. It matches perfectly. Happy Halloween and all the best. We will be seeing you next year for our bathrooms.

Michelle P.

01/09/2016

Overall

Home floors renovations can be a stressful event. Not with Factory Direct Floor. The crew that was assigned to renovate our upstairs bathroom floors and downstairs powder room were absolutely wonderful. They took pride in their work and it showed in the end results. I was kept informed by Factory Direct Floor throughout and was completely impressed by their professionalism and attention to details.

Joshua A.

12/28/2015

Overall

I am a designer and recently did a project in my own home. I used Factory Direct Floor and they exceeded my expectations. Their team was professional, organized, quick and clean. I will definitely be recommending Factory Direct Floor to future clients of mine.

Iris S.

12/21/2015

Overall

Excellent service from Start to finish. Dream, attention to detail, great workmanship and all of this within budget provided. You always hear horror stories of contractors, I can confidently tell you there won’t be any of these worries. From start to finish the professionalism exhibited was above and beyond anything we could have expected.

Jacqui M.

12/14/2015

Overall

We had our basement flooring done with this company about 14 months ago. So far so good. They were professional friendly and on time. Made sure everything was done with little to no hiccups.

Tabby K.

12/07/2015

Overall

Factory Direct Floor and I are truly impressed by the way Factory Direct Floor run their business. They showed up every morning in good spirits and worked with care and pride in the finished product. They were able to complete both bathrooms flooring.

Ashley R.

12/04/2015

Overall

We have a 4-piece bathroom, 40 years out of date and suffering from humidity damage. Factory Direct Floor crew, came in took it back to the studs, built it back out with all new laminate flooring, relocated outlets and added an exhaust fan. Great results, on time, and as quoted.

Gina L.

12/01/2015

Overall

What an amazing experience! I must tell you that from the moment I spoke to (owner) my renovation has been exceptional. Their suggestions and advice helped my wife and I finalize our plans. Their tradesmen are efficient, skilled and polite. The project manager answers my calls any time of the day or night.

Chris A.

11/30/2015

Overall

Having hired Factory Direct Floor last January to remodel two bathrooms, we called upon them again for this much larger project. This vote of confidence was based on our satisfaction with their workmanship and time-sensitivity

Aura E.

11/20/2015

Overall

Hi Guys,

Here you go....if you make my wife happy you make me happy and she’s thrilled. They managed the project flawlessly. The kitchen is beyond. The opening of the wall was genius. Really loving it. This is our scone job with Factory Direct Floor and they will who we will use when we are ready for a third!

Tomeka E.

11/17/2015

Overall

Factory Direct Floor was very detailed oriented and approachable. They confirmed with us before proceeding to ensure it meets our expectation. They were punctual, respectful and had a great attitude. We will highly recommend Factory Direct Floor People to family and friends.

D T.

11/06/2015

Overall

I found Factory Direct Floor after calling many people that I ran from. Very nice and honest, no pressure at all!! They did an excellent job at installing new laminate floors, on time courteous and very professional! A pleasure to work with, very nice people. We are going to use them again to finish our basement in the future. Thanks!

Mellissa B.

11/04/2015

Overall

The guys at Factory Direct Floor, were great, they came in and gave a very affordable estimate and had the job done in the same week, they were able to do are kitchen and dining room in one day, and did a fantastic job, we were very happy with the work they did as well as with there attitude, they were very friendly I would definitely hire them again.

Buster D.

10/29/2015

Overall

Factory Direct Floor and their crew came to my house to install a basement bamboo flooring, they first came for a free quote and brought samples with them, so I could choose the new flooring on the spot...no running around stores for me! They were dependable, polite, reliable, works with you, only too willing to accommodate your needs/timetable/schedule. This is the guy to get! I recommend them to everybody.

Kendall C.

10/28/2015

Overall

I hired them to install laminate floor in my apartment. They were able to give me the best quote and I am satisfied with the service. Their service is affordable, professional and fast. I highly recommend them.

Elmira W.

10/19/2015

Overall

Factory Direct Floor was professional, courteous, diligent, and efficient, and the quality of their work was good. Their assessments for time, materials and costs were clearly communicated. I'd use their services again.