I have had some issues with buttons missing on occasion or more recently with stains on top of the collar stays. I brought back 5 shirts 2 weeks ago for redo and cleaning and they have no record of them. My receipt was lost and there is no record on their computer. I am out $500. The manager and the employee I worked with say it did not happen although the young lady I worked with admitted that she had no memory of me picking up my shirts 2 weeks ago. Now she has no recollection that I was there. Unfortunately, no compensation after years of being a loyal customer. Expense lesson in poor customer service.
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