After realizing that I had to ride to my doctor's appointment, I found myself in a real pinch. I called "Dial-A-Ride" first, since I had used them in the past, but they only operate by "reservation only.” Pathetic. I then called Happy Taxi, because I had seen their cabs in Norco (Where I live) often enough. I called, they came, picked me up on time, dropped me off with excellent timing, and I made it to my appointment (just a little late, due to wasting time calling "Dial-A-Ride" first). Kudos goes to Mo, my driver. I then found that I had to get home via the same means, and this time they were early in picking me up, dropped me off at the exact same rate, and everything went great. As soon as i got home to find Mo's card I realized I had dropped my wallet in my second driver's, Jay, car. I called him, and he swung right back around and handed me my wallet with no problems. I honestly can say that you will not get that kind of customer service in Philly or New York.Mo and Jay, fantastic work! If anyone is ever finding themselves in a bind for transportation I highly recommend Happy Taxi. Moreover, for a further recommendation, Mo and Jay are excellent drivers. Clean cabs, air conditioning, friendly chat, and they charge by distance, instead of time, like many other cab companies. Coming from someone with OCD-related cleaning issues, those cabs were both in great shape and very clean. In addition, no "mystery odors"!