San Juan Capistrano, CA Surface Concepts

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About Search Results

YP - The Real Yellow PagesSM - helps you find the right local businesses to meet your specific needs. Search results are sorted by a combination of factors to give you a set of choices in response to your search criteria. These factors are similar to those you might use to determine which business to select from a local Yellow Pages directory, including proximity to where you are searching, expertise in the specific services or products you need, and comprehensive business information to help evaluate a business's suitability for you. “Preferred” listings, or those with featured website buttons, indicate YP advertisers who directly provide information about their businesses to help consumers make more informed buying decisions. YP advertisers receive higher placement in the default ordering of search results and may appear in sponsored listings on the top, side, or bottom of the search results page.

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1. Surface Concepts

26061 Merit Cir Ste 105Laguna Hills, CA 92653

(949) 348-1088

From Business: In business for over 20 years, Surface Concepts is the largest flooring showroom in South OC. At our facility is also a full service contractor warehouse. Let our…

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2. Radiant Surface Concepts

24881 Alicia PkwyLaguna Hills, CA 92653

(949) 667-9000
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4. Interior Surface Concepts Inc

944 N Enterprise StOrange, CA 92867

(714) 639-0270
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5. Trendy Surfaces

23811 Aliso Creek RdLaguna Niguel, CA 92677

(949) 446-8119
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6. Eco Surfaces

1854 S Coast Hwy Ste 1Laguna Beach, CA 92651

(949) 715-2444
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7. Accurate Solid Surfaces

8 Mclaren Ste SIrvine, CA 92618

(949) 458-2881
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8. Accurate Solid Surfaces

8 Karen Ann LnIrvine, CA 92604

(949) 458-2881
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9. Specialized Surfaces

(2)
BBB Rating: A+

789 W 20th StCosta Mesa, CA 92627

(949) 515-7800

On 7/30/11 I had Specialized Surfaces out to clean my floors and they were awesome. I had Mr Medina and his brother out, there workmanship was amazi…

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10. Surface Pro

33288 landervillelake elsinore, CA 92530

(951) 293-7742
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11. Matrix Surfaces Inc

5449 E La Palma AveAnaheim, CA 92807

(714) 696-5449
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12. Eurowest Decorative Surface

1360 S Vernon StAnaheim, CA 92805

(714) 937-7500
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Surfaces USA

13. Surfaces USA

1301 S State College BlvdAnaheim, CA 92806

(714) 635-0219
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14. South Coast Surfaces

920 E Arlee PlAnaheim, CA 92805

(714) 224-1560
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15. Ultimate Surface Design

4300 E La Palma AveAnaheim, CA 92807

(714) 996-8843
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Top It Solid Surface

16. Top It Solid Surface

6341 Industry Way Ste MWestminster, CA 92683

(714) 698-8067
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17. Surface Authority Inc

26692 Pierce CirMurrieta, CA 92562

(951) 600-2799
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18. West Coast Surfaces Inc

27620 Commerce Center DrTemecula, CA 92590

(951) 699-0600
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19. Advanced Surfaces Inc - CLOSED

25722 Commercentre DrLake Forest, CA 92630

(949) 472-8677
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20. Creative Rock Concepts

20358 Laguna Canyon RdLaguna Beach, CA 92651

(949) 715-8166
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21. Concept Studio

2720 E Coast HwyCorona Del Mar, CA 92625

(949) 759-0606
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Service Concept International, Inc.

22. Service Concept International, Inc.

563 N Fairview StSanta Ana, CA 92703

(714) 836-4981
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Jr Flooring Concepts Inc

23. Jr Flooring Concepts Inc

BBB Rating: A+

1100 S Raymond Ave Ste BFullerton, CA 92831

(714) 278-0617
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24. Interior Concepts

13919 Struikman RdCerritos, CA 90703

(562) 404-1200
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Helpful Reviews 
Morena Tile San Juan
bc9696 rated

I visited Moreno Tile on two occasions in late April 2017 to select some class 5 porcelain tile with a wood finish. I wanted the best commercial grade flooring available as we are replacing our "beige square" tile with something nicer. With installation the small job was budgeted up to $12K. After considering all the choices, we narrowed it down to two tiles, one dark brown and one light grey. At first everything seemed to be going fine, Julie, our salesperson seemed to be on the ball and quickly quoted pricing of the dark faux wood tile and was going to check on an alternative color tile, availability and installation costs. Weeks later I followed up only to received text messages from Julie asking which tile she quoted and at what price. This is where everything went bad. Julie did not keep adequate notes or a written quote and when asked to bring a case of samples when coming to measure our home, she stated they could only bring one piece for a sample, nothing was stocked and the flooring had to be special ordered. I replied to her text messages reminding her of the conversation we first had, the sample she pulled off the wall, the commercial grade, etc. and she said she would have to review her notes. Apparently Julie is either grossly negligent in her sales skills and recordkeeping or is in the early stages of Alzheimer's because she never did manage to provide all the requested information and after having visited Moreno Tile on two separate occasions...I didn't feel they were worthy a third try. Julie sent me another text advising me that Moreno Tile needs to protect itself because some people use their showroom for samples and then purchase their tile elsewhere. Well gee...maybe if you followed up in a reasonable timeline, provided the information customers requested and provided the same services other flooring companies do (like bring proper samples) you wouldn't have this problem Julie. She ended her message with "I am sorry you feel that way." It became clear Moreno Tile was disinterested in our business and I stated this to Julie with instructions not to contact me again as I intended to shop elsewhere and told her she had wasted enough of my time. If she worked for me she would have been terminated because any salesperson losing five digit sales for the company due to sloppy record keeping and laziness is something I would not tolerate. I gave her written instructions not to contact me again. Had she simply left me alone at this point, I would not be taking the time to draft this review. Instead, I received admonishment from her claiming she has never been treated so rudely...that she had provided good customer service and treated me with respect. Really? REALLY?!!I own two businesses and our sales staff are pros...closers. They follow-up with each customer within days if not hours. All verbal exchanges are immediately confirmed in writing and emails are sent to document the conversation. Julie would not last a week in either of these companies. Sloppy and lazy people are shown the door. I then called another company who is sending a salesperson and installer to my home with samples TOMORROW (during the Memorial Holiday weekend) to inspect and measure the site. They guaranteed installation within my requested timeline. I suspect they will be the next company I review.So in conclusion, if you don't have enough disappointment, frustration and avoidable delays in your life, go to Moreno Tile. They will happily promise and not deliver, waste your time and forget you the moment you exit the building. I really wanted this purchase to be easy and quick, fully expected to write Moreno Tile a check and instead I am irked by text messages from an inept and unorganized gal with attention deficit disorder who must NOT be on commission because she would be starving if she were. Next time someone tells you not to contact them again...pay attention Julie!

Alliance Granite & Marble
tonykapichka rated
Very friendly. Great install team.

I love Alliance I've used them several times for various projects around the house. They've always been neat, prompt, and courteous. The owner Mohamed is a very nice man.

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