This is WORST EVER service that I have faced. Ref#186292 - My ride was scheduled for 12-Aug-2016. I called once I collected my luggage (as instructed), but was told I need to wait 2hrs for the shuttle to reach the airport - I was never told about this when I booked. I cancelled the same imemdiately, I was told I should receive the refund in 2-3 business days. Today is 06-Sept-2016, almost a month now, I did not receive the refund. I have called 6 times. If I call before 1pm, I am asked to call after 2pm, because that is when the refund person in charge is available; when I call after 2pm, I am asked to call between 0800am-0100pm. Extremely irritated and lost patience.
We were picked up in his brand new Prius. Clean car, on time, and easy to book. Very quick service! Need a ride to SFO called in a night before. The driver showed up right on time. Best cab service in San Jose.
Loved the service. Cab was on time, driver was very polite, friendlyand with professional approach. I called them very last moment and cab showed up with in given time. Great service. Definitely going to use this service again and again. I am gona recommend this cab service to my family and friends.
Shuttle was not refunded! I was supposed to use this shuttle service last February for a flight landing at 21:20. Unfortunately when I called the number no shuttle was available and waiting time was around 40min. This is why we refused to wait and we asked to be refunded. (Of course we were obliged to make usage of a more expensive service to reach our hotel.) The employee at the phone told us we would have been refunded on the credit card directly, but so far no reimbursement.
he driver was excellent, very polite and friendly. While being completely professional and getting me to my destination safe and as quickly as possible. A great experience, will only be using this taxi service!
Will never use this 'service' again. My husband and I have made a reservation for a shuttle from San Jose to SFO twice in the past 6 months. The first time the ride to the airport was fine. On the return trip, when we landed we were told we'd have to wait for an hour. We didn't like that so they said they would refund us. After about 3 months and multiple phone calls, we were finally refunded. Since this wasn't terrible and we ended up gettjg our money back, we decided to go for this cheap option again. This time, the driver was over an hour late to pick us up to go to the airport. They never called us to say they'd be late, we had to constantly check in with them. We had to cancel and get an Uber or else we would have missed our flight. When we arrived back at SFO, we called and were told that a shuttle would arrive in 25 minutes. We decided to wait. We waited for 1.5 hours at the airport before a shuttle arrived. During that time we called three times and each time were told they'd be there in 15 minutes. Once we got on the shuttle, we drove around the airport loop two more times before leaving, making it a full 2.5 hours after we originally called when we were finally on our way home. We had to make three stops before ours and the driver had to ask each passenger group for directions to their locations. Another 1.5 hours later, we were dropped off in San Jose. The van was falling apart, making funny noises and generally felt as if it was 50 years old. The driver was terrible. I really felt afraid for my life.Obviously we will NEVER be doing this again. Will be contacting SFO to get them taken off their list of shuttles and the better business bureau. This is a total scam.
The driver give me a great service .nice abs very good service.jagdeep is very good driver ........................
It is the best shuttle service that i've ever seen.very punctual and very courteous,I seriousely recommend it.
Reliable Shuttle Service in San Jose. ABC Shuttle San Jose is a really great Shuttle service with on time service in San Jose. San Jose ABC Shuttle has friendly drivers and their Shuttle drivers always help you with the luggage.
This transportation service is great! Sunny my driver arrived 5 minutes early to load my bags and ski bored into his van, and enough time for me to think if I had forgotten anything. On our way to the Airport I needed to make a quick stop at starbucks which he made happily and I had to appreciate him so I bought him a Tall Frap. While our trip the Airport we talked about our life discussions and turns out the guy is in college and operates with the company as part/full time depending on Holidays, Breaks etc. The drive back home I had Gill who was a pleasant and neat driver as well. Helped me locate him at San Francisco Airport and get in his new Dodge Minivan and drove me home while I literally slept and woke up once he got to my street. I can say I'm confident enough to use them again and recommend them to others. Cheers!