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06/04/2010
I love the Los Gatos Shop, the people are super friendly and the shop is clean. The scooters are great. I am thinking of buying a scooter and this is the place I want it to come from. The selection is great, I just cant decide between the first one I loved and the newest scooter brought in. The staff answers all my questions and makes me feel at home. If you want quality service this is the store to come too!
03/23/2010
I can't tell you what a relief it's been to finaly find a scooter shop that stands behind their product and service. Scooterland was able to fix my Vespa where the official Vespa repair shop couldn't. They not only fixed my scooter but detailed it as well. I was so impressed by their commiment to their clients that I bought 2 scooters from them last summer and have had excellant service and a good quality product. I had reccomended 3 of my friends to them and they are all just as happy as I am with my scooter and Scooterland. I'm not sure why this other person is rating this scooter company with a bad review but I guess there has to be one in every bunch right?
02/23/2010
Do NOT buy at SCOOTERLAND US!! I have many problems with the scooter and they don't care cause they already have my money. The scooter left me in the street twice in the 1st month of purchase.They ignore buyers when you have gone to tell them about the problems. They say the scooter included 1yr oil change and they charge you after two months. I bought it April 2009 and still don't have the license plate because the VIN# that's on the bike is different to what they claim it is. I got a copy of the DMV papers and they tell the DMV that they sold me the scooter for $1500 when they sold it to me for $2300. I have now reported them to the BBB and to at the DMV because if one is going to run a business they need to be honest and respect there customers! If you want a scooter that works and don't want any problems, buy it somewhere else. DON'T make the same mistake i did!!!
The State of California Department of Motor Vehicles has verified that there are currently no issues with Ms. Maricela Estradas, DMV registration in the manner in which she is stating. In processing Ms. Estradas DMV Registration Paper Work, the VIN # on the Scooter she purchased was written down incorrectly but was immediately fixed when the DMV called and informed us of the typo. From there, the DMV lost Ms. Estradas Registration Paper Work delaying the registration process even longer which can be verified through the State of California Department of Motor Vehicles. In trying to assist the DMV in expediting Ms. Estradas DMV Registration, the DMV requested us to process another set of DMV Registration Paper Works and reference the previous DMV Registration forms Invoice # in which we did. Ms. Estrada has no right to introduce defaming thoughts and/or suggestions to our potential clients and will be contacted by our Corporate Lawyers for Slander and Defamation of Character towards ScooterLand US and sued for possible loss of income and wages derived from her malicious behavior. Our Lawyers have already been in contact with the B.B.B. (Better Business Bureau) and have been informed of Ms. Estradas malicious intent to Defame and Slander our company and will be removing the False Accusations that Ms. Estrada has implied. Please remove this defaming review from your site for it is NOT an accurate depiction of what had transpired. Please feel free to contact us if you would like the name, address and phone number of our lawyers that will be expediting the appropriate legal paperwork pursuing our claim of Slander and Defamation of Character that is being directed towards ScooterLand US by Ms. Estrada. We appreciate your cooperation, ScooterLand US 5019 Almaden Expy San Jose, Ca. 95118 408-266-1115
Details
Phone: (408) 266-1114
Address: 5019 Almaden Expy, San Jose, CA 95118
Website: http://www.scooterlandus.com