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Room 1Age at check-in

Business Description

Property Location This 4-star hotel is within close proximity of San Jose Civic Auditorium and American Musical Theater. With a stay at San Jose Marriott, you'll be centrally located in San Jose, steps from San Jose Convention Center and California Theater.

Rooms Make yourself at home in one of the 506 air-conditioned rooms featuring LCD televisions. Your room comes with a pillowtop bed. Cable programming provides entertainment, and wired and wireless Internet access is available for a surcharge. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Amenities Don't miss out on the many recreational opportunities, including an outdoor pool, a spa tub, and a fitness center. This hotel also features wireless Internet access (surcharge), concierge services, and babysitting/childcare (surcharge).

Dining Enjoy a meal at a restaurant or in a coffee shop/café. Or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.

Business, Other Amenities Featured amenities include high-speed (wired) Internet access (surcharge), a business center, and limo/town car service. Planning an event in San Jose? This hotel has facilities measuring 21000 square feet (1951 square meters), including meeting rooms. Self parking (subject to charges) is available onsite.

Hours

Regular Hours

Extra Phones

Fax: (408) 278-4444

Brands
Marriott
Payment method
mastercard, check, amex, visa, discover, cash, diners club
Location
This 4-star hotel is within close proximity of San Jose Civic Auditorium and American Musical Theater. With a stay at San Jose Marriott, you'll be centrally located in San Jose, steps from San Jose Convention Center and California Theater.
Neighborhoods
Central San Jose, Downtown San Jose
Categories
Hotels, Banquet Halls & Reception Facilities, Lodging
Other Information

Parking: Valet

Wi-Fi: Paid

Swimming Pool: Outdoor

Check-In Time: 3 PM

Check-Out Time: noon

Property Amenities: Express check-in, Elevator/lift, Breakfast available (surcharge), Wired (high-speed) Internet access - surcharge, Safe-deposit box at front desk, Babysitting or childcare (surcharge), Business center, Laundry facilities, 24-hour front desk, ATM/banking, Babysitting or childcare, Wedding services, Multilingual staff, Express check-out, Fitness facilities, Spa tub, Porter/bellhop, Bar/lounge, Restaurant, Concierge services, Limo or Town Car service available, Meeting rooms, Gift shops or newsstand, Snack bar/deli, Dry cleaning/laundry service

Room Amenities: Daily housekeeping, Wired high-speed Internet access (surcharge), Shower/tub combination, Private bathroom, Phone, Hair dryer, Pay movies, Premium bedding, Air conditioning, LCD TV, Blackout drapes/curtains, Hypo-allergenic bedding available, In-room childcare (surcharge), Pillowtop mattress, Iron/ironing board, Cable TV service, Desk, Connecting/adjoining rooms available, Cribs/infant beds available, In-room safe (laptop compatible), Coffee/tea maker, Premium TV channels

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Reviews

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jeanineeneec

05/05/2008

Provided by Citysearch - 
Overall
Location Location Location

Really really nice location. The Marriott is really close to everything in downtown, so all our friends and relatives were able to really have fun and enjoy San Jose without having to worry about the parking or transportation. Considering I was juggling a whole bunch of things at once, the convenient location really stood out to me as the reason why I was happy I chose them. I would recommend this place to anyone who has a real busy schedule, but also wants their friends and family to have a good time when they're visiting.

aloralake

11/14/2006

Provided by Citysearch - 
Overall
Terrible Customer Service

I attended a conference at the convention center and spent a lot of time with my team who stayed at the Marriot. My collegue and I went to the front desk to get change for the vallet person. There was no one in line but four staff members on two opposite sides of the front desk. each group look up at us and then back to chatting with eachother ignorning us. After 5 mins we walked away giving up. Moments later a woman went to the desk and all four people jumped to help her. When my collegue and I pointed out that we'd been ignored.. we were asked to wait until they were finished helping her. Not acceptable! My collegue was then called at 11pm to fix his unhappiness. 11pm!!. And was then checked out of his room by the hotel, one day earlier than he was scheduled to leave without his permision. The next night I tried to get my car from Vallet. It took an hour for them to get my car. they left it on the side of the building unlocked but without the keys. It took another 30 mins to track down my missing keys. I stood in the middle to try and get someone attention and I was completely ignored!. Very very unprofessional. This staff needs major training on customer service. A simple, ""I'm very sorry, I'm working on finding your keys"" is all I needed to be happy. Instead I got blatantly ignored while standing 1 foot away from the woman.

tall1sobay

11/03/2006

Provided by Citysearch - 
Overall
Best Downtown Hotel in San Jose

This is one very nice hotel! The rooms are very modern and big. The walk in closet with a window, is a really nice touch. Arcadia restaurant, which is run by Michael Minna, is one of the best in San Jose. Staff was attentive and very friendly.

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