Moda Salon & Spa
2118 Ashley Ridge Ct, San Jose, CA 95138
Phone: (408) 223-9403
Phone: (408) 622-8737
Primary Phone: (408) 622-8737
Moda Salon and Spa
Wheelchair Accessible: Yes
Parking: Lot, Private
By Appointment Only: No
No coupons available
Be the first to add a photo!
I just got my haircut from S Salon. The place is plain and not very attractive or welcoming. I was greeted politely and with big smiles.
I normally go to another place but I always want to support my neighborhood businesses. S Salon opened a month ago and I thought of using their services while supporting their new business.
I had a straight forward trim (half an inch). No shampoo. No massages. No styling. Just a half inch trim that lasted 10 minutes.
The male hairdresser hair skipped a lot of important steps such as last minute mini touches, measuring left side hair against right side to make sure both sides were even, making diagonal cuts to give me the one small layer I asked for, etc... He just performed very simple cuts with very simple techniques.
At the end, he did not even provide me with a mirror for me to check the cut. He did not ask if I was pleased with the work done.
10 minutes for $40.00.
I complained about the service to him and mention how few techniques and little time he had used to cut my hair and how expensive it was.
I could have asked for the price before he started cutting. I did not. My fault.
I did not ask because I would have never expected to pay $40.00 for a simple half-inch trim.
I do not mind paying $40.00 if the work is done properly. For $40.00 I would also expect to have my hair shampooed, and the hairdresser to pay more attention to details while using more, better techniques.
I went back to S Salon to explain how I felt. Had they have any decency or value their customers, they should have refund me or, at least, give me half the money back.
I assume that since this is Silver Creek Valley, with several golf courses, they assume every one has lots of money. I really felt robbed.
I will continue going to Salon 52 (ask for Ann) to get a much better haircut at half the price in a nicer environment.
Too bad. I really like to welcome new businesses.
09/08/2005Provided by Citysearch -
I just had highlights and lowlights done again for the second time at MODA salon after being unsatisfied at other places. They do a great job! Hair does not dry out - they use really good products and the staff is entertaining also. I recommend the place!!!