3640 Stevens Creek Blvd, San Jose, CA 95117
Phone: (408) 249-3131
Parking: Lot, Free
Wheelchair Accessible: Yes
No coupons available
First off I want to tell you that I am a very skeptical car buyer when it comes to buying from a dealer. I just don't like the negotiation process and the unknowns associated with it.
My experience with Momentum Chevrolet was extremely positive.
I was first contacted by Vanessa Lobo who did an excellent job in making me feel comfortable on the whole purchase process.
James Gallagher explain me all the features of the Chevy Volt, the rebates and the other benefits associated with and EV. He was very patient and answered all my queries to to my complete satisfaction.
Helmand Anwary helped me get the best rebates I was eligible for and further enhanced my buying experience.
Last but not the least, Christian Gonzales walked me thru all the vehicle features, made sure he answered all my queries and helped me keep my old car in a safe location. He again called me after a couple of days to check if I had any further questions and inquire how I was doing.
In todays commercial world when everyone is focussed on meeting quarterly/yearly targets, the personal touch is lost. I have to say that my experience with Momentum Chevrolet was out of the world. They have changed my opinion about buying a car from a dealer. I will be going to them soon to purchase a Chevy Bolt.
Way to go MC, you are the best! See you soon!
My car buying experience at Momentum left a bad taste in my mouth. The purchasing part was fine, with Tony and Al being helpful and friendly. I wanted to pay cash and said I could come back the next day with the money, but Tony offered a special deal to purchase on the spot. I put down $2500 on a credit card and signed financing papers for the balance, with the agreement that I could pay the balance within the next three days and they'd tear up the financing docs. Well, I arranged a wire transfer from my bank to Momentum's that arrived within 48 hours. I followed up by phone to verify that the wire was successful and to ask for an email saying the car was paid in full. I called and left a dozen messages for Tony, Al, Steve in finance, and anybody else I could think of, but nobody returned my calls. How hard would that have been? It took me four days to get a one-line message saying the wire transfer was completed, with no mention that the car was paid in full. What's that about? I can't imagine the whole dealership was too busy to return my call(s).