555 S Bascom Ave, San Jose, CA 95128
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I had AudioWerk install one of the premium head units with the fold out Flat screen, DVD player, Nav system and Bluetooth. After two weeks the system began to drain my battery when the car was off, it would randomly turn itself on and off and generally made my ride a living hell. I had my battery and alternator tested and had the system checked by AudioWerk again. They told me it was because my terminals to the battery where loose and my alternator wasnt charging my battery properly. They fixed it by SCREWING SCREWS INTO MY BATTERY AND TERMINALS!!!!! Needless to say I was beyond upset and took the car to BestBuy to get a second opinion and they told me the installation work was shoddy at best!
I went back to AudioWerk and waited in line with 4 other upset customers who where all there to complain about the installation work. I had them remove the system from the vehicle and also they told me they will be replacing my terminals and connections. The one man in front of me was one of their debtors from Rockford Fosgate and DEI and apparently these folks don't pay their bills either and he was super upset.
To end with, this is a VERY VERY shady business. It's a little hole in the wall with a lot of very unprofessional looking individuals doing the installations. The prerequisite for working here must be breathing air. Do NOT go here unless you want to fry your ride, I'm not even sure if I can install another head unit now without it doing the same thing!