Alamo Rent A Car
1659 Airport Blvd Ste 5, San Jose, CA 95110
TollFree: (888) 826-6893
No coupons available
Good service until after I returned the car. I had forgotten a parking tag attached to the rear view mirror and I called evening the same day i returned the car. The customer service rep said she'll have someone go there and check it for me and give me a call back. I never received any call. I called back the same night and got the same response. This time another lady and she took my number too. I'm yet to get her call.
I'm sure the tag is in there because the car hadn't been rented yet, but I'm still to get an answer from her.
Very good and fast service, courtesy and friendly staffs, the most convenient thing is that I can choose my own car, not like other car rental, they assigned renter to a parking spot #, sometimes renter doesn't want to drive that specific car and they have to go back to the counter to exchange and it takes more time, Thanks to Alamo for understanding customers' need and make it easy. The rental price at Alamo is always reasonable.
Good fast service. Alamo did not capture a small fortune on my debit card for security as other rental companies do, a huge bonus; they simply hold the total rental fee.
For once I took out collision insurance, kind of got talked into it. But a black scrape mark turned up on the front bumper somehow . . . and no questions asked, did not have a last minute hassle with my own insurance deductable, etc. Got away very fast with no problems.
One thing I did not like: they gave me a keyring with all three keys on it: two of the expensive micro-chip security keys and one normal key and the keyring WAS CRIMPED TOGETHER so that the keys could not be separated. And there was a tag on the key ring which stated "Average Key Replacement Cost $225." Go figure. That's 3x$225 if you lose the single keyring, and of course having the three keys together on a permanently locked keyring is useless for redundant access. They need to CHANGE THIS and I was tempted to rate three stars but I got over it.