I have been taking my dog for 2 years to Pawin Around, but won't again, because my dog became very sick during his stay and the owner was extremely rude to me when I complained.The owner also told me that there were many dogs getting sick at Pawin Around, despite the measures he had taken to prevent this. They accepted my dog knowing about this dog flu epidemic, and when he got sick under their care, the owner said I should have done better research and known not to bring him in.Unfortunately when we picked him up, our dog would not stop coughing.When I asked why he was coughing, and they said they didn't know - even though the owner told me he knew about the flu epidemic before I dropped my dog off.He said all his staff had been given cleanup protocol and they were not accepting dogs that exhibited symptoms - yet when my dog was exhibiting symptoms in their care, they told me they didn't know what was going on, or why he wouldn't stop coughing.So, I took our dog to our vet. The vet wouldn't let myself or my dog in the building because this strain can spread just by us being in the building. They examined him in the parking lot and confirmed he had the flu strain in question. The total bill was $337.Illya (the owner) told me he did not have to give me any refund because dogs get sick at daycare all the time. Then, he told me he had taken home all the dogs at Pawin Around, to his house. He told me he did this because there were sick dogs at Pawin around. He said "How do you know it wasn't your dog that got everyone sick?"Our phone call boiled down to 31 minutes of trying to make my case but having Illya interrupt me to yell - I told him he was acting very unprofessional by yelling at me and he told me I was "acting unprofessional as a customer for requesting a refund".In the end he told me he wouldn't give me any sort of refund at all and that he was done with this conversation, then he hung up.
1115 Luchessi DrSan Jose, CA 95118
From Business: An annual physical examination is essential for the long term well-being of all your pets. This allows us to prevent many diseases or treat diseases in the early …
Excellent,Fast quality service here at this salon! They were so nice and friendly to my dog he is so relaxed when he leaves they have great prices I will continue to always go to them and I HIGHLY recommend this salon over any other local salon-Danika
I have taken my two dogs, a Pomeranian and Cairn Terrier to Doggie Stylezz twice for full service grooming. Both times I have been very impressed by the quality of grooming, and the professionalism and courtesy of the staff. My dogs are always happy to go this groomer. I will continue to use Doggie Stylezz for grooming services for my dogs.