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Dear Geoff and Sharon, CD and I want to thank you for directing us to Secrets Silversands. Our week was perfect start to finish, We didn\'t meet o…
Serving the San Jose Area
Geoff,Thank you for sending us to Secrets Wild Orchid Montego Bay, Jamaica. We came back from our honeymoon speechless..You guys made the whole proc…
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Airline mergers, route cancellations, fuel costs and government taxes have made flying a more complicated process -- a process tha…
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Recently, I used Hong Lan services to send money twice to my family in Vietnam, They received it within 24 hours. I like their services much better than Le Goi Tien Le, and they also allow you to send messages to your family. They not only have better services, and they have better fee rate as well, I paid only 1% instead of 2%. I highly recommend this place to everyone, I wished I found it sooner.
i have a problem with my 2015 return taxesafter i call alvaro to let him know if hi can help me after he did the error���� walways when i call him hi replied to me the he was with a costumer who em i then am you costomer too he just never call back ignoring me leaving me with the problem suck that be careful hi did things fast but with consequences i will not recomend him.
My experience with Azteca Travel & Tours from San Jose California has been horrible. I went in a Pilgrimage to Israel recently and also in 2015 with the same travel agency and both experiences were abysmal. The agent, Maria, who arranges these religious Pilgrimages is very rude, unprofessional and dishonest in her business practices.My first experience with this agency involved travel to Italy, France, Portugal. Maria charged 4 people on my credit card who were going on the same trip, but I did not know them. I discovered this when I received a monthly statement showing the charges of 4 people including myself. I questioned the agent and she gave me an invalid reason. I told her that this was “fraud”, and she stated YOU are not paying more than your balance. Again, I told her it was not right what she had done, but her attitude and willingness to own up to it was not pleasant.My second experience with the same agent from Azteca Travel & Tours was just as bad. Again, Maria was the agent, and she handled one of my claims for a stolen package of facial creams I had purchased in Jerusalem. Maria sent a report to the Crown Plaza hotel, as that’s where they were stolen, and the hotel responded negatively in regards to the theft. Maria was not assertive enough in assisting me in recovering the package of creams that cost a total $285.00. Instead of her recovering the loss, she became very rude, unprofessional and at the end made fun of my catholic religion, mentioning “aren’t you catholic or religious?”I am very disappointed with the Azteca Travel & Tours for the way the agent conducts business –they’re very unprofessional and dishonest. I don’t want anybody to have the same experience and to be treated the same way. Traveling abroad is a beautiful experience but just not with this agency.
Thăng Long travel is disloyalty company. The owner is Wenny who is tour guide alsoOn August 6 to 13, 2016. I went to East coast and Canada with Thăng Long travel. They took over 2/3 cash. Some person paid credit card. Thăng Long travel used one credit of customer bought air tickets for someone else not same family that did not ask the credit card's owner. That one like steal credit card's information.They skip many places no reason. Post free Lobster Buffet, but we have McDonal'd sandwich instead for Lobster Buffer. 2 Sandwich for $5.00. 1 customer have 1 Sandwich, some a couple just have one sandwich. Wenny was rude when a older couple ask one more sandwich. Wenny said: Do you want one more again?Wenny did not ask customers what they want to eat. She ran too fast and order sandwiches and gave to us.Wenny has lacked adequate language skills, having a really limited vocabulary and mispronunciation of words. She doesn't know how to communicate with people.The worst company travel
This is good business. My mom , me and two kids usually travel with them. Wenny tour guide is so nice. We go with some travel before and now we only go with Thang Long. The trip to East Coast and Canada tour guide work so hard and we have nice trip in there. My son is so nauty and fun in tour.
Toi la Tri Dinh , 2 vo chong toi thuong xuyen du lich voi Thang Long travel. Gia ca vua phai chang, chat luong phuc vu tot, an can, de thuong . Di tour re hon chung toi tu di. Cac con toi nghi le cung thuong cho chung toi di nhung chi phi chung toi bo ra nhieu va phai lo nhieu lam tu hotel, may bay, ve vao cong, tim duong di rat met . Cac tourguide Thang Longtravel noi tieng Viet va rat de thuong. Wenny con tre nhung rat tai gioi viet cac chuong trinh tour rat hay va set up rat tot va rat de thuong voi khach hang . Va 1 dieu toi rat thich o Thang Long travel do la dat he thong khach san rat tot de khach duoc nghi ngoi thoai mai. Tour gan nhat chung toi di la tour east coast - canada . toi va ba xa hai long voi Thang Long travel .
My family is very disappointed with the customer service from this company.Tour guides Phuong Tran (Wenny Tran) and Son Tram are extremely rude, unhelpful, unprofessional, unqualified, disorganized, misleading, breaching of contract. Hotels and foods are subpar. Deposit are non-refundable under any circumstances. Required a large amount of payment in cash (more than 2/3), over charged my credit card than the amount in contract. I made my deposit almost 2 months in advance but my family flight tickets have no assigned seats numbers. I never ever have to sleep on a cot at a hotel before until i went on this tour (APA Hotel in New Jersey). Long waiting at the airports. Not allowed to use toilet on the bus, had to hold for as long as 2-3.5 hours, plus long line at the restrooms and if you are the last one to get off the bus you get less time to take pictures or rest (worse you get called out on the mike if you get caught using the toilet on the bus by dictator Wenny Tran, so humiliated).
Gia đình tôi thích đi với công ty này vì công ty thuần túy người Việt tour guide nói tiếng Việt suốt chương trình.Vừa rồi tôi đi tour East Coast rất tốt và chất lượng, đi máy bay có TSE .Khách sạn sang trọng đẹp,ăn uống rất ngon.Tour guide rất nhiệt tình và fun
I let my mom travel with this company. She loves it. Tourguide is friendly and help my mom so much ! She makes fun for everybody. Thanks for bring my mom travel somewhere. I"m so busy to do that for my mom .
One of the worst traveling experience I've ever had. I don't recommend booking a vacation through thang long travel. I came on this trip with my mom and sister. One of the tour guides did not do a great job in customer satisfaction at all. I was not pleased. The tour guide named Wenny had lacked adequate language skills, having a really limited vocabulary, and mispronunciation of words. She was very rude to my sister and she doesn't know how to communicate with people in a professional manner. My sister kindly asked a question about how we will get the tickets when we will fly to Florida and she just gave her the dirtiest look and didn't answer her question. Before going on this trip they took 2/3 of money in cash. Arrived at hotel and made us wait 3 hours till we got into rooms because Wenny made us wait for the other people on the tour who had different flight. She couldve put us all on the same flight. She shouldnt have made us wait and jus gave the key to people who got here 1st