Aaron Ulrich was great to work with. He helped me trade in my car and purchase a new car. He took the time to explain everything and get me a deal that I felt 100% comfortable with. Aaron and everyone at DGDG made buying a new car easy and stress free. I can not recommend them enough!
We have been waiting to long to have the papers work to be signed after the deal was made, finally the guy from finance came out and get us to the office with out saying Hi,I said to him we waited to long for you guys, then he asked how long did you guys wait I said one hour and a half but he did not say anything not even sorry or because we are busy today. This guy is not a professional at all.When he hand out the contract to be signed and asked us do we want to buy an Alarm? I asked how much ? he said $950, I said NO to him and asked can you give me a better deal? then he said 50% off, then I still said NO, (because 6 months ago I did purchased a car from here and that time I remembered I only paid $350) It's seem like my son want to have the alarm to install then he asked how is alarm work, then he said it's too late now, cause your dad already said NO. Look like he doesn't care, I'm almost walk out and not to purchase the car when I have to deal with this unprofessional guy but because I promised my son to get this car for him.After all the paper have signed and he did not saying Thank You to us he only called and tell the salesman it's all done and the salesman came and walk us out of the office.To me how can this guy DEEPAK DHIMAN became a Finance Manager since he treated the customers this way.This is really really bad services.We will not coming back to this Dealer again unless this guy is no longer there.
I am so glad to buy my mercedes 2015 from them. The guy there named Philex helps me every single time to his best level. I am so happy they give a timely service and really take good care in emergencies like flat tyre. I love my car and stevens creek people make it even more pleasant....
This was the best car buying experience I've ever had. The staff is amazing, and Casey went above and beyond any expectations I had. I found the perfect vehicle for me, and I'm so in love with it. Capitol Hyundai is world class! I recommend coming here for all of your car buying needs and wants
Very nice people, now I ride what o always wanted to. I've spent too much time at home. I was born to ride
Service Dept. Very rude and lazy service dept. Didn't call when car ready. Had to wait weeks for appointment. They spend more time socializing than working. I spent hours watching this so it wasn't just me.
I went driving on thanksgiving morning looking for a deal on a used car and saw top notch auto sales and stopped in and was greeted by jason the owner he showed me all the vehicles that were in my price range finally after looking i feel in love with the 2014 nissan altima and knew this was the 1 for me we then went in the office and within a hour i was off in my new car thanks again jason!
Absolutely horrible customer service! When I arrived at the dealership they had my apointment time and the service I was getting done wrong on there paper. I ended up sitting at the dealership for over 8 hours to get a window installed and they refused to give me a Rental car. Next time I will take my business to the other Mercedes dealership in San Jose.
We had a very good experience, except the other clerks/salespersons(other than the one who helped us) could have been a little bit warmer and friendly to initiate greetings to us before we asked for someone to help.
They are very professional and fast especially Diana sale person she very nice and help the customer all the way through the end