Is a Certified Pre-Owned Car Better Than a New Car? »
A CPO program gives the consumer the security of an automaker’s guarantee and warranty, with the cost savings of buying a used car…
1509 Parkmoor AveSan Jose, CA 95128
I got my brakes serviced at a Denver Big o was visiting family in san jose. Heard my brakes squeek, so stopped by Big O tires they too the wheel o…
215 W El Camino RealMountain View, CA 94040
From Business: Welcome to Big O Tires, The Team You Trust®! Our legendary friendly service here in Mountain View, CA keeps our customers coming back for more! Early, late & week…
15745 Monterey StMorgan Hill, CA 95037
From Business: Welcome to Big O Tires, The Team You Trust®! Our legendary friendly service here in Morgan Hill, CA keeps our customers coming back for more! Early, late & weeken…
2160 S El Camino RealSan Mateo, CA 94403
PEOPLE REALLY CARE!!!! MARK WAS EXCEPTIONAL AND ACTUALLY TOOK THE TIME TO SPEAK TO ME ABOUT SILLY LUG NUTS. THIS MAKES ALL THE DIFFEANCE IN THE WORL…
15241 Washington AveCastro Valley, CA 94546
From Business: Big O Tires is the largest independent new tire and auto services operation in North America. Big O offers their complete line of branded tires & car products for…
928 E El Camino RealSunnyvale, CA 94087
Over 25 years with our family cars. Always, always truthful about what you need done on your card. Much less expensive than dealers. Treat everyo…
1895 Tully RdSan Jose, CA 95122
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From Business: Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations f…
1033 The AlamedaSan Jose, CA 95126
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From Business: Wheel Works is your neighborhood around-the-wheel tire, maintenance and repair shop. Offering the best selection of premium name-brand tires, lifetime alignments,…
A CPO program gives the consumer the security of an automaker’s guarantee and warranty, with the cost savings of buying a used car…
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
Terrible, Just Terrible! Clifford you owe me money and you did not do the correct work which cost me more money. Also I told you about communication with your customers is key. You have terrible customer service, you over charged me on work that did not fix the problem. You lied and to me that is bad business. Now your business will suffer. I think you have forgotten, that you are in the good ol' USA, and Veterans, who have served for you to even have your business, should be the last people you try to rip off. I am coming to collect!
Awesome service!, Very professional, Mike is an honest person anyone with car trouble should trust..
I took my car in on April 4th for an evaluation. I was told I could pick it up later that day. Around 4:00pm, I called and spoke to Lynn and asked her if I could come get my car. She said no. She told me I would have to wait til tomorrow because there was a lot of paperwork to be done. She finally calls me around 10am the next day and said it was ready. I go in and she hands me the keys. No comment on my car. I had to ask her what the results were. She told me my car was not repairable and that she would send the paper to the insurance co. and I should here from them within 7 days. They kept my car overnight and nothing was done to it? She couldn't complete the paperwork without my car? How is keeping my car helping her? Anyway, I waited 7 days to hear from the insurance co. Never heard from them so I left them a message and a couple of days later, I heard back. They told me that Michael & Co. hasn't sent them anything. They told me they will find out what's going on. That was fri. May 4. I heard back from them today. I was told that Michael & Co. is refusing to send them the paperwork. What kind of customer service is this? They're refusing to assist a customer? Ridiculous!!! I will never go back or recommend this company to anyone.
One star is too much...The wrong oil filter was installed on my truck. This caused my vehicle’s engine to seize up. We didn’t know what was happening to our truck so we took it to our dealer for repair and they informed us that Speedee installed an oil filter for a smaller vehicle. Metal fragments were found in the oil filter and engine. We informed SpeeDee but they offered to have the truck towed to their shop and take care of the repair themselves. We are not confident to have Speedee do this job since they could not manage to get an oil filter changed properly. Plus we wonder if engine installation is even a task they are certified to do. The repair estimate from our dealer is $8772.99 for engine/supporting parts gaskets/labor. Speedee said if we want to have our dealer do the repair they would only pay $4000. I asked for a report from SpeeDee’s insurance assessor that they sent to the dealer to inspect the vehicle but they would not provide their assessor’s estimate. The dealer and I also asked for their insurance agent’s contact information but they would not provide that info either. I wonder if they even contacted their insurance agent or if the so called assessor was really the owner trying to avoid a claim against his insurance. We are disappointed we were only offered $4000 because that means we will be putting more of our own money than Speedee in for a repair that should have never have happened
I just wanted to say thank you very much to a very knowledgeable person in the the tire industry . Ramiro was very helpful in selecting the proper tire for my Toyota. He also pointed out to me that a large amount of my lug nuts had been stripped by whoever worked on my tires last. He was able to replace all of my lug nuts to look original from the factory. A very excellent experience at this tire store . I will definitely be returning for any and all my tire needs in the future . Thanks again to everybody there at americas tire store brokaw rd San Jose.
Been going to Quick wrench auto service for the past 5-6 years, the team is honest and prompt with there services they use and recommend top quality parts. I recommend them to my family and friends and have got good feed back on them. Top notch. Thank you guys….
mal servicio, muy mala atencion por parte del manager de nonbre edgardo que por cierto se nego a darme su nombre completo sin actitud de servicio y respeto a sus clientes al igual a un asistente que me atendio un senor lla grande de edad. que asta me grito de lante de otros clientes no tienen cuidado con los vehiculos que uno les confia para su reparacion me quebraron la jaladera que habre el cofre de mi vehiculo y se negaron a remplasarla diciendo que lla estaba quebrada y los servicios los an hecho en autoservicios de searslo voy a poner en manos deldepartamento de asuntos del consumidorcentro de información al consumidor1625 North Market Blvd., Suite N-112Sacramento, CA 95834800.952.5210www.dca.ca.gov | firstname.lastname@example.org bad service, very bad attention from the manager named edgardo who by the way refused to give me his full name without attitude of service and respect to his customers.the assistant who assisted mean already old gentleman. I scream in front of other clients,They do not take care of the vehicles that you trust for their repair. They broke the hood latch of my vehicle and refused to replace it saying that it was broken and the services were done in sears self-serviceI'm going to put it in the hands of(Department of Consumer Affairs).1625 North Market Blvd., Suite N-112Sacramento, California 95834800.952.5210 | 800.326.2297 TDDwww.dca.ca.gov | email@example.com
I bought a used 2008 Toyota Yaris after my other car was hit. I wanted to get my new car checked out. I decided to go to a shop near my house. I checked reviews on yelp and saw that this shop had excellant reviews. I drove by without an appointment and they still let me leave my car. They changed all my fluids and inspected my car for safety at a rate that was very readonable. I would have spent more elsewhere. I am going back to put in an abs part that is much cheaper from his supplier than the dealer. I could not be more happy to have found an honest mechanic.
This guy was supposed to fix my Toyota Celica and he did some unnecessary repairs and I had to spend a lot of money. He comes when you call him, but it is not worth it because he will lie to you about the repairs you need and do the bait and switch when he does not fix your car. I would recommend this guy only to people I don't like because he will probably mess you up.
After they finished the work I went in to have done I remembered that my alignment needed to be looked at. They fit that in with a tire rotation on the spot. They also replaced my very worn windshield wipers at the same time - and just before the rain hit. Sweet! The crew that works there are all very friendly and knowledgeable.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.