Car Accident Aftermath »
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
200 El Camino RealSan Bruno, CA 94066
I sent my Volvo to Rico at Peninsula Transmission because I thought my transmission was going down hill. Rico assessed my car and found that it wasn…
221 Airport BlvdSouth San Francisco, CA 94080
From Business: 76 gas stations TOP TIER gasoline and other amenities for drivers to fuel up for their adventures. Whether commuting or taking a road trip with friends. 76. We're…
1201 El Camino RealMillbrae, CA 94030
From Business: Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations f…
Bobby took great care of me. I love the outcome of the repairs, and I will definetely be back if I need anymore work done in the future! Maaco is th…
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
All it takes is a little preparation to get your car winter-ready and to keep from getting into an icy situation.
It’s time to bring long sleeves and long pants out of storage, prep your home and car, and contact the cool weather home/yard contractors.
I TERMINATED SF Honda Service Repair Request- due to at least 72 hours "NO RESPONSE" to multiple emails & texts to direct #'s. Vehicle dropped off on: Wed. 3.15.17 450 pm. First response was on. 3/20/17 @ 7:55 a.m. My 2003 Honda Civic LX was purchased at SF Honda on 3/15/2003. Customer relationship of 13 yrs 6 months. All receipts total SF Honda $21,006. Total mileage on car: 35,000. REQUIRED REPAIR & SERVICE: Replace Clutch & Flywheel, Replace Hosing & Casing Power Steering, Alignment, New Battery & Enclosure Case, & Plastic Pieces for Hood Lift. Guesstimate $3020.00 1. Termination email & text Sat. 3/18/17 7:51 pm To: 1st SF Honda Service Consultant & Vehicle Exchange Program: Due to the lack of any responses to my emails & texts, I do not think, it is in my best interests to continue w/ GUESSTIMATE $3020 Service Repair on my 2003 Honda. ACTION PLAN: A: I will IMMEDIATELY pay for Invoice #: 125184 B: Set Pick Up X for repossession -11 am & 2 pm ON MON 3/20/2017. C: Need to get a tow truck over to SF Honda. D: Don't hear from you by 10:55 am on Monday 3/20/17, Call the SF Honda Main T no. Speak manager to work out obtaining possession of my vehicle. E: Request To: 1st SF Honda SC didn't want to deal with RUSH HOUR S. VAN NESS AVENUE TRAFFIC & CONSTRUCTION. If this doesn't work for you, schedule pickup on Tues 3/21/2017 AM EXPLICIT & EXPRESSED PERMISSION- "TO NOT" REASSEMBLE ALL THE PARTS OF THE ENGINE. Important Clarification: All loose engine parts need to be bagged with a statement- "SF HONDA ACKNOWLEDGES ALL PARTS HAVE BEEN GIVEN BACK TO ME 2. Telephone Call From & To: 1st SF Honda SC - Mon. 3.20.17 AM @ 745 am & 957 am Verified Termination. !st SFH-SC decided to reassemble clutch, flywheel, & all other disassembled engine parts back B4 my car left shop. I was charged $179.95 for diagnostic. PAID IN FULL on Tu 3.21.17 1058 AM. 3. Sat. 3.18.2017 109 pm, 235 pm, & 334 pm Texts To: 2nd SF Honda SC & CSREP- Vehicle Exchange. 1st SFH-SC was out "due to emergency." Message: Not sure, if 1st- SF Honda SC in today. Refer text to SFH CC Team Associates. Email, I sent earlier to 1st Sat 3.18.17 @ 11:38 am, needs to be read & responded to. No response on Saturday 3/17/17, I will be taking car out of SF Honda on Monday 3/20/17. Charge me for storgage fee- if necessary. 4.. DIRECT TEXT # on BIZ CARD Sat 3.18.2017 1210 PM To: 1st SF Honda SC. Sent an important email "repair update & response" RE: 2003 Honda Civic LX Read & Respond. 5. Email Sat. Mar 18, 2017 11:00 AM, To: 1st & 2nd SF Honda SC's GIST OF EMAIL: It is totally okay, if SF Honda isn't interested in completing the repairs and services. No worries! I will find another Honda repair shop To be quite honest, I am quite concerned, I have not received any "repair & service" SF Honda update, since the car was placed into your service lot on Wed. 3/15/17 4:50 p.m.2nd SFH-SC to send me an UPDATED INVOICE to my email address. 2nd SFH-SC told me, it would be sent in PM of Thu 3/16/17. As of Saturday 3/18/17 @ 11:30 am, Received no updates! It appears, the SF Francisco Honda staff is more interested in obtaining my car for it's Used Car Inventory, rather than completely my repair and service request. I stated SFH-SC Dept could have up to 10 days to work on it. I don't feel, I implied, I would not receive some type of email updates or texts. It has been over 72 hours. That does not feel OK with me. 6. T Call Thur 3/16/17 844 am Length 5:52 To: 2nd SF Hondo SC, I requested "approximate estimate" for all the repairs needed car. 2nd SFH-SC quoted, AGAIN- I UNDERSTAND, IT WAS A TELEPHONE CALL GUESSTIMATE- $3,020.00. I needed to insure, I would be able to have enough money in my accounts- ASAP. Text from SF Honda- Vehicle Exchange Program on Thurs 3/16/17 @ 2:35 pm 7. Response Text Thurs. 3.16 17 315 p.m. To: SF Honda VE Program. No Intentions of selling car. Condo building has NO INSIDE PROTECTED PARKING. Car is SF Street Parked. No reason to
Saturday March 25 2017 1130 am PST J & L Automotive Repair – “7 STAR HONDA REPAIR SERVICE!” It is an ABSOLUTE PRIVILEDGE & HONOR to write this review. I have NO HESTITATIONS OR DOUBTS with sending consumers, who are in need of vehicle service & repair wor to J & L Automotive Repair. My 2003 (13 yrs 6 mths- 35,000 miles) Honda Civic LX needed LOTS of repairs: Flywheel, Clutch Kit, Front Left Strut Assembly, Battery, Power Steering Reservoir, Line Hose, & Cap, 4 Wheel Alignment, Manual Transmission Fluid, Engine Fluid Check & Refill, & Hood Lift Repair. This service & repair was “LABOR INTENSIVE” – especially the 1st, 2nd, & 3rd procedures. J & L needed close to 16.5 hours of labor to complete the entire requested repairs, service, & maintenance. Was the final bill a lot? Yes, it was. Most importantly, I truly feel, it was money WELL-SPENT @ J & L Automotive Repair. Warranty Statement: Parts & Labor are 12 month or 12,000, or whichever occur first. Communication Log: 1-Wed 3.22.17 302 pm Joe Update: 2- Th 3.23.17 Car Ready for PICK UP. Picked up car on Friday, 3/24/17 @ 10 am. Plus-I came equipped with a LED Flashlight to inspect all of the work completed. I appreciated Joe’s (Owner) attitude regarding my request to be shown all the work completed on R.O.#: 20336. It didn’t phase him -nor did my request upset him. Nice! He maintained a professional, courteous, & welcoming attitude towards me. When J & L’s Owner opened up the hood on my car, I was BLOWN AWAY! The engine looked like the day, I took it out of the showroom. I have never seen the engine look so clean, especially for a car this mature! After I saw all the: professional attention & detail, plus- 7 Star Customer Service,” I had to IMMEDIATELY TRUST THE INTEGRITY of J & L Automotive Repair. I did though continue my inspection of the work completed. Car disabled on 3/15/17, had to move from Honda SF to J&L for "lack of response" to texts & emails. Joe fixed it in 2 1/2 days. ABSOLUTELY AMAZING! Thanks
This facility gets an A for good old fashion customer service and showing genuine courtesy and kindness to me. I was visiting from Southern Calif on my way up to San Francisco to run a marathon when I got into a car accident. I was broadsided and the explorer I was in was not drivable. Without going into all the details suffice it to say that MBO service and care was outstanding. They stayed open late on a Friday evening to receive my towed explorer (even though the Ford dealer would NOT), they had an employee drive me to the airport during the Friday rush hour, wait for me to get a rental car, transfer all my belongings to the rental car and lead me safely back to where I was staying. They coordinated all the insurance issues, were in regular communication with me and when the car was ready, picked me up from the airport so that I could reclaim my restored car. VERY KIND PEOPLE - ALL OF THEM!
I'm totally amazed by the fact that Pat's offers a free car-care class for women. I showed up for the 3-hour session one gray morning after hearing about it being voted "Best Mechanic" in the Bay Guardian's Best of the Bay 2006 poll. Over the spread of hummus and fruit and crackers and juice, I overheard Pat telling another participant (who appeared to be a regular customer) that he'd skipped his yoga class that morning to do the workshop. The other mechanics strolled in and, in a very laid-back, approachable, informative way, took our small group of women around the innards and underbelly of a car to show us everything from how an engine works to where exactly to pour in more windshield-wiper fluid.
I don't know a whole lot about cars, but when my van started dipping forward every time I braked, I figured something was wrong. After sliding into my steering wheel one time too many, I took my van to the 76 Station on 19th Ave. They told me that my shocks had gradually gone bad, and were even starting to mess with my tires. Joe was super professional and able to get me fixed up right away and now my van rides like a dream. Prior to taking a look on Yelp, I hadn't even realized the repair shop was there! I'd recommend them to my friends...but I think I may want to keep these guys to myself :)
I live around the corner from this station. I take all of my cars and my friends cars to this place for all the repairs I can not do (I am taking classes to become a mechanic). The guys here are really nice and take the time to explain what is wrong, what needs to be done, and even show me the problem! They are very honest and patient. I would recommend them to anyone. The prices are very good. My auto teacher said the labor for the jobs was very reasonable. I even learned a few things from the shop guys. I also like that they pump the really cheap gas for me. this place is #1
If you are having any type of vehicle problem bring your car to Valencia Auto Clinic, The Transmission Experts. Brought my Jeep Grand Cherokee in because it was leaking oil. I didn't realize it was transmission oil. Quickly their mechanic was on my car, drained the oil, put a new filter and sealer gasket to prevent any more leaks. These guys are the greatest...I could have blown my transmission!!! Thanks guys, while I was there I had them change my oill and spark plugs, all while I waited. Super quick job and priced fairly.
I went for gas and I wanted to change my oil ask if I could they said ok and will have it ready in no time they checked all my fluids and the brakes they found out I needed brakes so joe called me in the service area and showed me what I needed boy do I need brake I am so lucky that they checked out the car I said ok to replace the brake and I thought I may have to leave it overnight but no joe said pick it up in two hours so I left and in two hours joe called and he said it ready pick up .the price was right the service was very good.
Pat's is, without question, the best Honda servicing business in California and the rest of the lower 48, and I have been in dozens of these businesses over the 30+ years of driving Hondas all over this great country. pat's people are the best, most efficient, and easiest to work with auto service workers I have ever encountered or heard of. And they are pleasant, honest and incredible helpful to deal with. There might other auto servicing garages in California, but for my money and my Honda, Pat's is the only place to go.
I feel really lucky to have Pat's Garage look after my Honda. My last visit was only for an oil change, but they noticed a damaged tire and advised me to get it replaced. There was nothing in it for them, as they saw it was a Costco tire, and I replaced it through Costco the same day. I always appreciate their big-picture approach to caring for the car, and their willingness to discuss my questions and concerns openly. They have earned my trust through years of friendly, skillful and honest service.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.