They were great! Super timely and friendly, our driver was super nice and did a great job. I received a text as soon as my plane landed to coordinate our pick up. They arrived promptly at both pick-ups. I would definitely use Classic Limo Service again.
My trip was from the hotel to the airport. I had called the day before to confirm that they were to pick me up, because I was flying international to Europe, and didn't have much buffer time in case something went wrong. The next day (morning of my flight), Juan calls me and tells me that his driver will come pick me up at the arranged time. However, 15 minutes before I was supposed to be picked up, the driver calls me and tells me that there is a St Patricks Day parade, and that it will be difficult for him to reach me. I tell him that I have no other solution to get to the airport, because Uber/taxis don't have a car seat for my baby, and tell him to try an alternate route. 5 minutes later he calls me again and tells me that it will be impossible for him to get to my hotel and that I "have to find another solution". At this point I tell him that he is basically leaving me stranded and that I will most likely miss my flight because of him. His response is that he can't do anything and frankly he doesn't seem to care a lot.For anyone thinking, "well it's not their fault that there was a parade that blocked the street", I have the following answers:- When I hire a car service, I expect them to check this kind of stuff in advance, in order to work around it. It's not like the parade was a secret or a surprise- If there is a parade planned, or heavy traffic, or whatever, the driver is supposed to drive there earlier to make sure that he can make it to his client- Other cars had no problems getting around the parade (not all streets to my hotel were closed), so the driver was simply incompetent, lazy, or both.I tried contacting Juan to complain about this after, but he did not pickup the phone, nor has he responded to me since, not even to apologize. This is to me insanely bad service and I would recommend anyone to stear clear of this company.
I used GS Limo for my wedding, and was very happy with the service. I needed a limo for the wedding party, and a separate car for my relatives, and both the limo and the car worked out great.Before the wedding, GS Limo responded to my emails very promptly, and they even offered to split up the rentals into a 4 hour rental during the afternoon, and a 1 way return rental after the reception. Nuri at GS Limo understood my requirements and booked the limos and the cars, keeping me in the loop with their online reservation system. The drivers were very courteous and professional, and most importantly, they showed up on time, and took us where we wanted to go in comfort and style. Weddings can be a bit hectic, but at least the the ride went smoothly.
The team in the office, were most helpful and friendly without any hint of hard sell, and provided clear communications with me which took a lot of stress out of the process. I felt that cost for the service was very reasonable and have come away well satisfied. https://limoscanner.com/partner/1793-elite-limousine/ -They have lots of lovely cars and vehicles to choose from and I have two more daughters! So if the opportunity arises I will definitely be back..We had a lovely chauffeur, delightfully turned out, for the car, and brilliant crew of two for the bus, they all did a great job in a calm, patient and professional manner and engaged wonderfully with everyone. Importantly they allowed me to relax and important times!
Excellent service from all the drivers. They are always on time and in clean vehicles. Welcome Limousine has excellent customer service as well. I left my glass case in one of the cars early one morning and the driver returned it to my house. This is my limousine company of choice in SF - I use them frequently for trips to SFO. T
I'm really pleased with this firm service. The chauffeur was very friendly and polite . Thank you very much and good luck!
Very fast, and on time service, Great driving taxi! I like the clean and roomie seats too. Really friendly!
The overall ride was great, timeless rout, good personality. I loved my ride I recommend Michael for all of my trips.
Lousy cars, dubious business practices! We engaged a Rolls Royce for the day to go to Napa Valley wineries. The car broke down in Napa leaving us stranded. When the driver called the company about the situation. They were more worried about the car than getting us back to San Fran. The car was not maintained and was in marginally acceptable condition when it arrived. The whole idea of engaging this car was to test out a Rolls before I bought one of similar vintage and model (which I have since done). The charge was disputed with AMEX. The company claimed to have provided use with $688.00 worth of service on the trip. We paid $270.00 to get back from Napa in a Yellow Cab. Not quite the ride I envisioned to Napa, not to mention the ruined trip, lost time waiting for a cab and the ruined trip! We only got to visit two wineries that day.
rented there 20 passenger party bus for a wine tour. Awesome party bus with amazing sound system. Will rent form this san francisco limo company again.