I've been a Costco member since I was like 5 years old. This is the standard Costco, except smack dab in the middle of a somewhat major metropolis. Therefore, it gets CRAZY busy. More on that later. Highlights (really, of any Costco) - a good, affordable, photo processing center, optometry shop, and hot food counter (pizza, hot dogs etc). Be smart and pay for your hot food order at the regular cashier, then pick it up on your way out at a separate window, skipping the mile long line. Things I love about Costco (purchasing) - seasonal fruit deals, the mailer coupon booklet, the whole roasted chicken for $5.99, cheap eggs, milk, bread (basics), large meat packages (buy a big piece and trim your own steaks!!!), good wine & cheese selection, great place to make a visit to when you are just moving into a new and empty apartment. The bad: Mile long lines on weekends and nights, things on sale sell out quickly, the people who think the sample tables are a free food buffet (same rude people leave their carts in the middle of the aisle while they eat their 30th piece of free whatever), Costco for putting these sample tables all over, instead of ONE spot in the damn store, and I think they stopped selling coke products. This may be resolved, it was some pricing fight with Coca-Cola. And on a side note, we get delivery from Costco every week at my office. When I shop at the store, I get great fruit deals that are FRESH! The stuff they deliver to our office looks like the throwaways, bruised, spotted bananas, rotten oranges, dying apples. Its horrible. I honestly think they take what wont sell in the store and send it to their business delivery customers. We complain all the time but it stays the same.
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I went down to safeway just the other day to pick up some milk and some snack. I could not find a certain cheese so I simply asked for the manager Claire Costigan. I asked her if they are out or just simply not carry it anymore. She did not even try to look for it! Instead she said "oh that is just awful and I am very sorry! Across the street is Trader Joe's and maybe they carry it!" I was like WOW what kind of service is this manager providing? Managers should be setting the examples for their employees and not brush off there bad day on customers! I am wondering if Claire Costigan the manager acts like this with all of her customers and are her employees taught to provide bad service also? Will I shop at safeway again? That depends on the store manager if he is willing to re-train his management team on how to provide good customer service!
Costco is a good place to find bargains. Sometimes they have super cheap stuff. It's hit or miss since products are inconsistant. This one gets pretty crowded as it's the only Costco in SF. Food Court is pretty cheap.
Do not patronize this store unless you just need to pick up 1 or 2 items. Advertised items are never in stock. The fried and baked chicken from the Deli is always dry. Produce items are usually not fresh.
I called the number and bothered a lady who was wondering why everyone was calling her house thinking it was safeway. The number is actually (415)387-4664. I hope that helps. . .
Nice guy who works there. Smokes a little cheaper then the other market across the street. It is a typical corner store with a god selction of wine
Just what you expect from a Safeway. This store gets 4 stars for being newly remodeled and for having a pharmacy, bakery, and a Starbucks inside.
The prices of grocery items here are much reasonable than competitors especially if you buy in wholesale. My money can buy more when shop here.
Prices are higher than stores in Chinatown. Meat and seafood not that fresh. veggies are old. service are not the best.
The staff at the 16th Street store takes great care of my 24 hour lifestyle. BIG UP! To Peter the store's manager.