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Mon - Thu 5:00 am - 10:00 pm, Fri - Sat 5:00 am - 11:00 pm, Sun 5:00 am - 9:00 pm
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Southeast San Francisco, South of Market
Italian Restaurants, Pizza, Mediterranean Restaurants, Continental Restaurants, Restaurants
Other Information

Cuisines: Mediterranean, Italian, European, Continental, Pizza

Price Range : Average


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This was one of the more disap...

This was one of the more disappointing and appalling dining experiences I have encountered. I am still a bit shocked and find myself struggling with the appropriate words and descriptions to capture our experience.

Pretentious, rude and terrible food!



Provided by Citysearch - 

Pretentious, rude and over priced. Don't bother. They are dishonest too...



Provided by Citysearch - 
Zuppa: Sadly not the best Italian anymore

I moved to San Francisco over three years ago and one of the first restaurants I went to was Zuppa in SOMA. It was one of my favorite spots right away. I even threw a birthday party for my (now) fiance in the private loft area upstairs. But now the food and service is terribly inconsistent and the place is a shell of what it once was.

We ate at Zuppa with some friends a few weeks ago. We started with the Margherita pizza which was (as always) absolutely delicious. I wish we had stopped there because that was the highlight of our meal. Three of the four of us ordered the Ragu di Campagna and the forth, the pasta with muscles. I know it's not foodie hip to order the same thing but usually the ragu is the best part of Zuppa and we all wanted it. Whom ever was cooking that night had no food quality control and just sent out whatever he or she felt was passable as my ragu had about 10 noodles and a pound of sauce and my other two companions had a bowl full of naked noodles and very little sauce. Anyone working expedite or in the kitchen could visibly see how ridiculous it really was. And to top it off my friend's pasta with muscles had 3, yes 3 total muscles, little guys too. I was really disappointed in the food at Zuppa and that was probably the last time I will go back. It's the third strike. Last time I went, I got food poisoning from a bad oyster appetizer while I was still eating my dinner (and my friend also got sick).

Zuppa once was a great Italian restaurant in the city but sadly it no longer has the same quality food it once had. The atmosphere is hip with the raw concrete walls and the private party loft upstairs, and the happy hour is one of the best in SOMA. But sadly the food just doesn't make the cut. Bye bye Zuppa!



Provided by Citysearch - 
Terrible waitress

Waitress was very stuck up. Bad service is NOT acceptable in the compatible SF restaurants. Food was ok but the rib eye steak we order has a lot of fiber.



Provided by Citysearch - 
Definately not gourmet SF food!

A friend was visiting from LA and I picked this place to ""impress"" him with the great SF gourmet dining experience and instead I got embarrased. I made a reservation the night before and we were properly seated. Here is where the problems started - the waitress could not accomodate a simple switching of incredient request in our appetizer, instead she just ""forgot"" to bring our appetizer or came up with some shallow excuse at which point we asked her to forget we ever ordered an appetizer. The foccacia bread they brought out (only once btw) looked like it was 5 days old and had been sittign in the open for awhile drying. Then came our meals - we had two pasta dishes, both were half-cooked, very small portions and tasteless..and this was for $20-25 we paid per dish. From the reviews I now understand that perhaps their pizza is good but please please go somewhere else for a good pasta dish!!!



Provided by Citysearch - 
Great Value and great atmosphere with decent food

Came here on a whim and loved it!
No reservations but sat at the bar and great drinks.
I didn't want to review this so that I could keep it quiet but too many people know about it already.
Great value for the money!



Provided by Citysearch - 
Great service, great environment, and GREAT FOOD!!!

In all honesty, I thought Zuppa was one of the greatest meals I have ever had in my life. Starting from the ambiance and ending with the $$ on the bill. The prosciutto was phenomenal and the speck pizza was a perfect combination of flavors. The service was excellent. Our waitress recommended us the most delicious bottle of wine to compliment everything on the table. I highly recommend this place!!!



Provided by Citysearch - 
We'll be back!

I was just looking up the contact informatin for Zuppa because I had such a great experience on my last visit that I wanted to send some late Christmas presents out to my friends who live in the city. Seeing the last review, I was shocked as I was also there a couple of nights before Christmas and had both a fantastic meal and fantastic service. I don't know much about Italian wines, but the server was happy to ask what we like and guide us toward a great bottle that was really well priced. Oh, and we started with a glass of Prosecco, the best Prosecco I have ever had. The food was great. I especially loved the panceta pizza and the tortelini soup. My husband had the stuffed quail. He loved it! We had panna cotta for dessert. The manager came by and recommended we have a sparkeling dessert wine, Moscato I think, which was such a perfect end to the meal. I know the friends I am buying the gift certificate for will love the place. I'll definitely be back when I'm in San Francisco again.



Provided by Citysearch - 
Worst Service, bar none

I should have taken notice to the last review. I took my family there 2 days before Christmas for a special meal. My husband who is from Italy was excited about ""authentic"" Italian food.
Mind you the restaurant was not full and being able to see the open kitchen, noone was stressed to get the food out.
After being seated, it was almost 10 minutes before the waiter arrived. No bread had been put down, water poured, etc. We ordered a pizza and several other appetizers to start along with a bottle of wine . Only the pizza arrived long after the wine came. It must have been 15-20 minutes before the other 2 appetizers arrived and one was cold (supposed to be hot). Not once did the waiter come by to check the food or pour the wine (we poured our own wine the entire time).
Then finally the main courses came out and again my husband's bolitto misto was barely warm. When I told the waiter, instead of taking it back, argued that it hand just come from the kitchen - so what! It was still cold.
We ordered 2 desserts (they were barely edible - chocolate cake, no flavor, tasted old and an apple tart that was tough and reheated).
The last straw was the waiter was quick to give us the bill and then disappeared when we wanted to pay and leave. At this point the restaurant was 3/4 empty. Where was he? I asked another server to take the check and she gave me attitude, said it wasn't her station.
The manager finally came over to find out the problem and after letting her know how disappointed we were with the night's events, all she could do was say I am sorry.
I will never eat there again, nor do I recommend anyone wasting their time going to this out of the way restaurant as there are many fine Italian restaurants to be had in the city. Stay away!!!!!



Provided by Citysearch - 
Great Food- I'll Pass on the Poor Service

A group of 6 of us wanted a lite dinner and wine on a Saturday night. We were thrilled to be able to be seated immediately without a reservation. The menu does not have may choices, but almost all of the dishes were excellent. The one thing I will say is the service was terrible. Our server was not happy we were not ordering a full meal and ignored us for the majority of the night. We had to beg for service. He brought us our 2nd bottle of wine and didn't even pour it! After the 3rd bottle of wine he was more attentive. The decor is very nice, the food is great and even though the service was bad, I'll count it for an off night.



Provided by Citysearch - 

Great Southern Italian Food
Wood burning oven and Mesquite Grill are prepared with love and show that the employees really take pride in there work here.

I have been back many times and will come back again.



Provided by Citysearch - 
The best pizza from a wood burning oven

-Great southern Italian food
-Great all Italian wine list
-Great warm, friendly and informed service staff
-Great room and decore
Great restaurant all around dont miss it



Provided by Citysearch - 
Feel like Im in Italy

Wow Who ever wrote that review last review must eat lunch at Mcdonalds I just moved into the neighborhood and have been there for lunch three times and the anti pasti is great, home made mozzarella chioggia beets from a local organic farm and thin pizzas from a wood burning oven
thats just scratching the surface the dinner menu is amazing they have this pork chop cooked on a mesquit grill that is to die for also try the home made pastas
I highly recomend checking out the great room and service and food at Zuppa
Its a great addition to the San francisco restaurant line up



Provided by Citysearch - 
not a good lunch place

Small menu and very slow service. There were two other parties and we still felt like we had to flag the waiter down. Also, he didn't tell us he substituted one of the appetizers, antipasti because they were out. We ordered appetizers first, but clearly we were no way of finishing it. After waiting a long while, we had to ask him for our entrees, and he said where are we going to put it? He didn't even put in our orders! We were ready to go! So we ended up telling him to box up our pizzas. Terrible service! Not much of a lunch menu and the antipasti was terrible. Although soup, of course, salad and pizza was good.



Provided by Citysearch - 
Good, but expensive food.

If money is not an issue for you, come here. I came here for dinner last night because open table said that Zuppa was a $30 per person meal place. I should have first looked at City Search becuase my friend and I spent $70 each. The food was good. I especially enjoyed the Coppa, Vongole, and Linguine Vongole e Gamberi al Cartoccio. The Insalata Croccante was fair and the Panna Cotta was nothing spectacular. The Vodka Gimlet and Lemon Drop was to die for.



Provided by Citysearch - 
New pastry chef is a great improvement

There's a new pastry chef - Laura Bradford I believe, who has done wonders with the dessert menu. Tiramisu and Blackberry icee stuff (i feel like maybe its called gravel?) were both great.

Pizza is always good as well.



Provided by Citysearch - 
Overpriced & Undersized : (

Our first night in SF.......dinner was very disappointing & overpriced!!!! To start off...we had salad which consisted of a couple pieces of lettuce with some vinegar on it. There was absolutely no taste to it. I ordered the pork rigatoni. It tasted like a bland Michelina's frozen dinner & a very small portion. My husband ordered the pasta with shrimp & mussels. It tasted OK, but they gave him 1 shrimp & 3 tiny mussels with a few strands of pasta noodles. We did not order dessert because we were not happy with our meal. So, we left there very hungry. Even the people sitting right next to us (tiny, tiny tables squished together) thought that the salad was ridiculous.



Provided by Citysearch - 
MMMMMMM! Great food

Check this place out Great food, great service and great all Italian wine list.
Try the pizzas from the wood burning pizza oven
this place realy brings back memories of the finest meals in italy
love to eat at the bar



Provided by Citysearch - 
Better Pizza than the rest and such a great wine menu

best pizza, reminds me of when i went to Italy. The wine list is steller, so many choices at such a good price. I was treated great the entire time i was there, and my waitress, Tiffiany, was so sweet and attentive. By far the best experience i have had in a long time in a resturant. The finsihing touches of the espresso and Necterine plum Tort where sublime. Since it's opening i have been there at least 10 times and it is great everytime.

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