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Better Business Bureau
CSL # 1025814
We have our new water heater unit on the same day! Genteel sent his technicians to evaluate and inspect, gave me a price for a new water heater with warranty. I also love Genteel’s communication and non-contact payment. I would highly recommend them for their excellent work.
Professional, courteous, prompt and reliable. Would definitely use this plumbing service again. Graham arrived on time, explained the problem and presented the estimate.
He was able to provide options, on how to fix the issue at a reasonable cost. He took time to explain the various options .
Work was completed promptly and he demonstrated what the fix was and that it now had been resolved.
I was very pleased with the results, and he made the effort to leave the place clean and tidy.
He also answered questions about the new valve, how long it would last and took time to inform me about the warrant process.
Plumbing work can be daunting but he was able to be concise and complete work thoroughly.
I had tried to reach out to other highly rated Yelp plumbers serving SF and Genteel was the only one who answered right away, setting up the appointment and confirming location immediately.
Graham was also good at explaining how to use the new valve appropriately to maintain it and extend use of it.
Phone: (415) 598-0562
Address: 1314 22nd Ave, San Francisco, CA 94122