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Business Description
Located on Van Ness Avenue at Geary Street, The Avenue provides a complete array of personal care and personal services that will meet our residents unique needs and compliment their individual lifestyle. We always have our resident's safety in mind, so with that peace of mind, they can truly enjoy the benefits of living in the heart of everything that makes San Francisco our favorite city. Whether your needs are Assisted Living, Memory Support Programs /Dementia or simply Respite Care, knowing we are here for you.
BBB Rating
A+
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Hours
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Neighborhoods
Cathedral Hill, Northwest San Francisco
AKA

The Avenue Assisted Living

Categories
Sunglasses, Women's Fashion Accessories, Women's Clothing, Sportswear, Shoe Stores, Jewelers, Work Clothes, Lingerie, Clothing Stores, Handbags

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Reviews

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shauoto

08/13/2010

Provided by Citysearch - 
Overall
BIG NO NO NO!!!!!!

Never let your family be the victim. This facility is not so friendly at all.. They just want your money..... they do not care about the residents and take note, some workers there are ILLEGAL.They even let them handle medications and everything. Is that part of what they so called LUXURY? They just want workers there who are dumb and can't speak english so that they can manipulate them. Also, they hire every 3 months and look for mistakes of the previous workers and fire them so that they can't give them their benefits.

Do you even know that there is only ONE CAREGIVER IN THREE FLOORS????? Is that luxury? If you run out of tissue paper do you think they have some available? Perhaps some instances, but they will charge you $5 in single tissue paper. I feel sorry for the residents. And Oh! about the food? it's good for stray dogs..... So it's up to you if you want your loveones to eat those. They just re-heat food all over again. The owner I thought was very caring.... not until I work there. She has a talent in sales talk I can tell. I can't believe Teresa and her son are living at the 9th floor but all expenses paid by the residents. Believe me, I resigned when I knew all these. Most workers there are ILLEGAL......

ebandprr

03/12/2008

Provided by Citysearch - 
Overall
Would I send my Parents there to live? NO

I have first hand personal experience with The Avenues Luxury Assisted Living. And I can tell you that there is nothing Luxury about this facility.
For Instance:
One cook on duty during Breakfast and Dinner, Two during Lunch
Very little of the food served in ""Homemade"", unless your home is Sysco
The Dining facility is extremely small, and dark.
The soup served during lunch is made from food leftovers from the day before
The Manage while friendly, are not courteous.
Residents are not given the simple respect they deserve
If your Father and/or Mother run out of Toilet Tissue, To Bad, they can walk down Van Ness and get a roll them self.

These are the facts, the sales pitch you get while you are there will make you feel like you are buying a Used Car.

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