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General Info
We do one dish exceptionally well--prime rib. House of Prime Rib sprawls over five rooms with comfy banquets, spacious tables, and fireplaces. There are two fresh fish dishes on the menu, but we have been known for fine prime rib since 1949. Gift Certificates available by phone or in person.
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours

Regular Hours

Services/Products
Please Visit Our Web Site For More Information
Payment method
discover
Price Range
$$$
Neighborhoods
Northeast San Francisco, Polk Gulch
Other Email

Categories
Cocktail Lounges, Steak Houses, Restaurants
Other Information

Parking: Self

Wi-Fi: No

Bike Parking: No

Attire: Casual

Cuisines: Steakhouse

Alcohol: Full Bar

Takes Reservations: Yes

Outdoor Seating: No

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COUPONS & DEALS

No coupons available

Reviews

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Len K.
Edited: 02/04/2017
Overall

I'm not usually a fan of red meat, but I'm definitely up for a slice of Prime Rib one in a while. With ALL the hype of HOPR my friends and I decided to go and check it out.

Our experience from the host, wait staff, and quality of food was great. We were having a wonderful experience UNTIL.... I fell and slipped in the bathroom bruising my hip, right knee, and finger. Hopping back to the table, I told our waiter. He informed me that "They just mopped the floors in there." (There were no caution signs indicating a "wet" floor.)
He quickly informed his Manager Scott Christopher who apologized and asked me if I wanted another DRINK?! or a DESSERT?! I declined... He gave me his card and said "Come back again and show me my card, I'll comp you a drink or something." REALLY!!??? Walking from the table to the front door, I noticed that my hip was hurting. I informed the hostess of what had happened and she said "Yeah, our floors are slippery." She calls the manager Scott Christopher,
thinking that all I wanted to do was inform him of this, he yells,

"CALL THE AMBULANCE! CALL THE AMBULANCE!"

Then looks at me and says:

"I don't know what you want me to do for you, don't get mad at me. You want me to call an ambulance?!"

All the while, there were customers everywhere and employees just starting at my friends and I. I was feeling bruised up, not in any way, shape or form needing an AMBULANCE!!!! My friends persuaded me to inform the manager as a precautionary measure. Feeling extremely embarrassed, and belittled I didn't say a word and left.

I'm writing this review the morning after this happened and I'm still in shock of what happened last night. I obviously didn't want anything comped or extra as I refused it and feel that out of courtesy I should have been informed that the situation of the slippery floor in the bathroom was resolved and taken care of.

The Manager Scott Christopher was extremely RUDE, unprofessional and condescending. This is not the type of customer service I would expect at a restaurant of this caliber. THIS SHOULD NOT HAVE HAPPENED!! I will definitely contact them if my symptoms/bruising worsen. I will NEVER dine here again!

Emm C.
Edited: 12/22/2016
Overall

I haven't been able to see San Francisco, one of my favorite cities to visit, in over 13 years.

But this is the best Prime Rib and Salad in the World!!

James O.

10/06/2016

Overall
Atmosphere
Food
Service

For me, it`s one of the best ribs in town, I give thumbs up.
The atmosphere is something. Thank you.

Mohammed S.

05/18/2016

Overall
Atmosphere
Food
Service

I will give thumbs up for their pulled burgers because its super tasty! Definitely my favorite! Thanks

Rama K.

02/23/2016

Overall

Love this place awesome ribs. Everytime i visit san francisco i make sure to visit this place.Love it!!

Matthew P.

05/08/2015

Overall

I visit this restaurant from time to time and the level of their service improves a lot. The staff are corteous and kind. I also love that the serving time is fast.

Donald G.

05/08/2015

Overall

The menu is great and the waiting time is accpetable. I would gladly bring my friends here. I'm sure that they would love it here too.

beerme

09/04/2013

Overall
Long wait but

Long wait but the food really is great, sure the wait was supposed to be 15-20 minutes but it ended up being about 30-40 minutes and once we were seated we waited a while for our drink order and apps. The staff was friendly (when we saw them) but overall I was a little disappointed.

carolasmith

01/08/2013

Overall

We've been eating here since the early 70's and it's still our favorite SF restaurant! The prime rib is fabulous; the salad and cream spinach make the meal complete. Very generous portions; a wonderful culinary experience!!

Sarachan

05/01/2012

Provided by Citysearch - 
Overall
Great place for prime rib

I love, love this place. Their prime rib is always consistent. The staff and environment is wonderful, warm, and friendly. Must make reservations because walk-ins can be as long as 2 hours! It's still worth the wait! Simple menu yet so good! oishii!!

Carson H.

03/02/2012

Overall
Best prime rib! This place de...

Best prime rib! This place definitely lives up to the hype. The prime rib is great.

JoWalters

02/26/2012

Provided by Citysearch - 
Overall
Steak for Steak

Delicious steak. Good quality and standard of steak. People are friendly, warm and great. The service is good. I'll always come here for steak.

babyjane56

10/05/2011

Overall
Very nice and clean loved it and had a good time with it. Love it ai much, im goin to have to go bac

Lovedwhat I sawit was very exciting and relaxing everyone was very friendly and was very helpful

Richard Lawson

08/29/2011

Provided by Citysearch - 
Overall
Great Steak!

The beef is tender, juicy, and flavorful. I wouldn't suggest coming here if you don't want steak.

gina davids48

08/24/2011

Provided by Citysearch - 
Overall
Really Enjoy The Food!!

I enjoy their food here. Lots of mouth watering flavor and I like the super fast way they get the food out to you, without feeling hurried. More accurately, I think I should say that the food comes out in successions, at the perfect timing.

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