8 Mission St, San Francisco, CA 94105
TollFree: (888) 890-8688
JDV Hotel Vitale
Parking: Lot, Free
Bike Parking: No
Wheelchair Accessible: Yes
By Appointment Only: Yes
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12/24/2011Provided by Citysearch -
What a horrible experience. Stayed at the Vitale Hotel last weekend for a good friend?s wedding. With the group discount, the basic room was $219/night (not including taxes, etc.). The valet parking was $48/night. I don?t mind paying for a hotel room in an expensive city, but this hotel is managed as a cheap motel.
Upon arrival, after leaving the car with the valet, there was no bellhop to assist with the luggage so we carried it ourselves. I can handle that. However, a few hours later we called the concierge for a large taxi as the majority of taxis can only carry four people. The front desk agreed to call our taxi for the rehearsal dinner, but upon arriving downstairs, learned that a taxi had never been called and no one really cared that we had been misled. We ended up being late to our event and had to take 2 taxi's....
The ceremony was held off site, but the reception was on site. It was in an outdoor patio that had been closed in for the winter and only provided minimal heaters. It was freezing and the majority of women kept their winter jackets on all night.
Later the wait staff, while bringing out the hors d?oeuvres, managed to spill an entire tray of soup (held in tall shot glasses), with the majority spilling on my fianc??s dress. No apologies.
The next day upon check out, again there was no service to assist with the luggage. Then the valet did not pull the car into the hotel driveway/entrance, although there was plenty of room. The valet parked it on the street, and we carried our luggage to the car, only to find the valet using super glue on the car key. They did not come up and apologize for breaking the key, instead they were trying to repair it and not tell us. It seemed to be a freak accident, but the valet managed to break a key (one with the electronic system). Not sure how it happened, but super glue does not seem to be the best fix.
In the end, we finally told a manager, who apologized but did not seem to be overly concerned.
11/26/2007Provided by Citysearch -
My wife came into the City over the Thanksgiving weeked for a ""date night."" We chose Hotel Vitale after reading about it on Citysearch and were not disappointed. The service was great and we were upgraded to a room with 180 degree views of the Bay! What a surprise. The room was spacious, spotless and of couse the view from the Ferry Building to the Bay Bridge. Check out the roof while you are staying there as well. We'd be back for sure.
08/12/2007Provided by Citysearch -
Hotel Vitale is a great place to say. Maybe they have one employee who is rude? Which hotel doesn't? I read what the author said, ""emotional violence"", what a ninny, grow up, and have a whiskey.
As for the hotel: the beds are nice and clean, and the staff is a bit distant, but this is on Mission so they have lots of nutjobs out and about so take the time to get to know them, like you should do at any hotel, or any new environment; the more intrest you take in other, the more they will in you. Simple, really.
07/31/2007Provided by Citysearch -
I am so glad I found out about the incident whereupon the prejudiced Hotel Manager ignorantly demanded that N'gugi wa Thiong'o leave the premises of this Hotel. This blatant display of racism is despicable and I'm so grateful didn't book my vacation at this hotel! It's very sad that websites continue to recommend it thusly despite this appalling information.
05/07/2007Provided by Citysearch -
Just so you know, on Nov. 10 2006 NYU literature professor and author N'gugi wa Thiong'o was staying at this hotel while on tour promoting his new Random House novel when a hotel staffer ordered him to leave the premises, even after he protested that he was a registered guest (and a rather esteemed one at that). There are several news articles about the incident, which are easy to find.
12/07/2006Provided by Citysearch -
I will start off by telling you that I stayed in one of their suites. I found that the room was beautifully lit and decorated with simple furniture yet it was very stylish. The room had a spacious bathroom, a dining table that could fit five, a couch that could fold out into a bed, wireless internet, a desk with drawers, a chair to sit comfortably at the desk, a flat screen televsion, a nice bedside Clock CD/Radio that played ""White noise"" if you need to relax, and a KING bed. The room was very well kept. The hotel offers beautiful views of the Port of San Francisco and the Bay Bridge. It is right along the Embarcadero so entertainment and Fisherman's Warf are very close. You can even venture onto the roof top where there is grass and chairs to admire the scenes of San Francicso. I do admit that the room service menu is limited, but I order the freshly made chocolate chip cookie and milk and I was very satified.
In all I had a good experience at this hotel and would definitely go back.
08/09/2006Provided by Citysearch -
The hotel is noisy, because it is next to the Embarcadero (a six lane highway). After requesting a quiet room, I was put next to the elevator and the electrical equipment. Every ten minutes there was a grinding sound and the room vibrated. The staff knew about this because there was a ""white noise"" machine by the bed. After 2 sleepless nights, they said I could move but that ""check in is at 3pm."" I had booked an 11 night stay, and their bad attitude and service was sort of shocking. After all this, they put a bogus charge on my bill. Room service is extremely expensive and limited. The rooms are quite small with almost no storage space. The neighborhood is really boring, and dead on the weekends. I love SF, and you can do so much better. I thought I'd try a new place out--but never again with Hotel Vitale.
06/13/2006Provided by Citysearch -
Hotel Vitale is superb! I visited from Chicago and never have I had better service, or met a more welcoming staff. The hotel iteself is modern, chic, and in great taste. However, the service just simply cannot be beat. When I come back to town, I will check-in again to Hotel Vitale!
11/11/2005Provided by Citysearch -
After proposing to my fiancee in SF, we stayed here for the night to celebrate. The rooms are spacious, well-decorated, clean, extremely comfortable and come with a flat-screen TV. The bed was probably one of the most comfortable I've ever slept in. The bathroom is huge and had a rainforest-type showerhead. The hotel has only been open for about 8 months, so everything is very modern. Check out the spa and terrace on the roof for a nice view. Parking is $42+tax/day, so we actually just parked at the Embarcadero Center, which is very close for $28/night. Ferry Building is right across the street for a nice brunch. Outstanding front desk service as well, everyone we passed greeted us on the way in. Compared to the other top-tier hotels in SF (Four Seasons, etc.) definitely a better-priced option (rooms start around $239)