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Room 1Age at check-in

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Business Description

Property Location With a stay at Hotel des Arts, you'll be centrally located in San Francisco, minutes from Palace Hotel and Union Square. This hotel is close to South Park and Lombard Street.

Rooms Make yourself at home in one of the 43 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include phones, as well as desks and irons/ironing boards.

Amenities Make use of convenient amenities, which include complimentary wireless Internet access and concierge services.

Dining A complimentary continental breakfast is served daily.

Business, Other Amenities Featured amenities include express check-out, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours

Regular Hours

Extra Phones

Phone: (415) 878-3633

TollFree: (800) 956-4322

Payment method
discover
Location
With a stay at Hotel des Arts, you'll be centrally located in San Francisco, minutes from Palace Hotel and Union Square. This hotel is close to South Park and Lombard Street.
Neighborhoods
Downtown San Francisco-Union Square, Northeast San Francisco
AKA

Hotel Des Arts LLC

Categories
Hotels, Lodging, Motels
Other Information

Parking: Paid

Wi-Fi: Free

Wheelchair Accessible: Yes

Price Range : Average

Check-In Time: 3 PM

Check-Out Time: noon

Property Amenities: Multilingual staff, 24-hour front desk, Express check-out, Elevator/lift, Free breakfast, Concierge services, Safe-deposit box at front desk

Room Amenities: Daily housekeeping, Iron/ironing board, Phone, Hair dryer, Satellite TV service, Desk, Refrigerator, Connecting/adjoining rooms available, Hypo-allergenic bedding available, Microwave (on request), Flat-panel TV, Premium TV channels

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Reviews

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RobSimmons212

07/23/2008

Provided by Citysearch - 
Overall
Cool, clean, friendly

Stayed here with my gf for a couple of nights this Summer. Very very different. The hotel/room were part of our experience. We stayed in the Chor Boogie suite, but we toured a few others and they were all very fun.
Clean, perfect spot right off the Square and just outside Chinatown + staff were very helpful. We needed some extra help with a travel problem and the girl at the front desk went far out of her way to help get it resolved.
:)

beth60

05/25/2008

Provided by Citysearch - 
Overall
avoid at all costs

How did this hotel gets such high praise? Perhaps the raters olfactory senses are non functioning as the hotel just plain smells. The hallways from stale air and rooms from spelled beer that has never been cleaned. The images on the web might be cute, but do not be fooled, this place is a pit and staff are minimal. The first sign that was not worth the rating was the front clerk explanation on how to park to check in, she just could not seem to be able to express white is Ok red is not, nor is there a sign. As we walked in the door and empty wine bottled sat on the stairs. this is hotel for your first 1 out of college, certainly not a working professional. The sink isn't in the bathroom and they haven't bothered to replace the 1950 sink in which the hot and cold water is not pre-mixed. the carpet is filthy and needed replacing back in the 70's. I can't even imagine ridding the elevator if it is ever hot? this place wasn't even all that cheap- 200.00 for weekend. the only good thing is the location- but there are plenty of small hotels in the same area that must believe that cleaning is good thing.

alexa101miles

06/14/2007

Provided by Citysearch - 
Overall
Very cool, great location, great deal

I travel to SF about once every couple of years so I have a good idea what I like about the City, where to stay and what to do. This is now my favorite place to stay. I got one of there Suites. It was just me but I wanted to sprawl out. The rate for the Suite was still less than just a plain room at another Union Square hotel. When I got there I was very impressed. As a bonus the room had an unadvertised big screen lcd. My room had been painted by Sheppard Fa_ry who I've seen exhibit in LA. You can pick your room on their website. All the rooms are different - painted by different artists. I recommend you book directly with the hotel so you know you're going to get the room you want. The hotel is small and full of quirks. As one of the other reviews said this isn't a chain hotel by a long shot. If you want Marriot or Hilton this may not be your place. But I like unique experiences and this is definitely that. Plus, the location can't be beat. Just a block off of everything: cable car, chinatown, Union Square, Moscone center, etc. Add a free breakfast included with the room, free wireless Internet and I can't see what anyone would ever complain about.

rbadin

04/16/2007

Provided by Citysearch - 
Overall
Don't Bother

I have to agree with mikelee09. I just came back from a long weekend up in San Fran with a close friend. We were really looking forward to staying at this hotel, partly because of the high rating on Citysearch and other favorable press reviews and partly because of the cool concept and well-presented website. Every member of the staff we met was totally unresponsive, humorless and unhelpful. They would barely say hello or good morning let alone smile. My friend and I joked that perhaps they are all part of a real life post-modern art project to explore just how rude they can be to guests before the guests pack up and leave (it took us one night). When I first arrived, it took about 5 minutes or so before anyone responded to the buzzer to let me into the building. When somone finally did respond, I couldn't tell whether he was a member of staff or a frustrated guest. He opened the door, pointed to the ancient little elevator in the back of the building, and walked out. Our ""suite"" was a fraction of the size of anything you would expect from the website. The bathroom, a dismal little corner of about 10' x 5', was tired and grungy. When I opened the window and looked outside, I saw a pile of discarded shampoo bottles and half used soap on the roof of the adjacent building. The door would only shut with a lot of crafty cajoling (unlocking the main door to the suite was also a feat requiring 2 keys). Had we gotten any sleep that night, perhaps we could've maintained our patience and sense of humor. Unfortunately, the old heater near my friend's bed howled to life at about 4 am waking us up from an already fitful night sleep from the constant street noise. The very next morning we booked ourselves into another hotel at the same price (it was fantastic). The only good things about the hotel: the beds and the art. The ultimate irony: when we tried to find out how to buy some of the artist's work, the receptionist had no clue where to suggest we go.

mikelee09

12/12/2006

Provided by Citysearch - 
Overall
Fiasco with a Captial 'F'

I had high hopes for this place and it wound up being a disaster. At best the staff is very awkward to deal with, though the adjectives rude and incompetent come to mind as well.

Coming home late we were locked out of the building for 15 minutes. Our keys didn't work and no one was at the front desk. (Another guest had already been locked out for 20 minutes before we arrived).

In the morning we woke up to a blaring alarm clock from another room. The staff couldn't figure out where it was coming from and it was another hour before they shut it (we had to run the shower to drown out the sound).

In addition, the entire place is noticeably dilapitated beneath the slick veneer. Yes, the art concept is cool, but this place has a long way to go before it'll be worth even their low rates.

ccohennxt

10/30/2006

Provided by Citysearch - 
Overall
Cool place but WORST customer service, avoid at all cost...

When I first saw the reviews here I thought it maybe cool to stay at this hotel. The concept is really cool, and location is great as well. However, the cleanliness of the hotel its dubious and all personnel has very little training in customer service. I was there to watch a group of European tourists been mistreated. I was not expecting too much of this place, just a cool hotel to stay, but customer service was quite disappointing. Plenty of good other spots to stay

ggoff

04/24/2006

Provided by Citysearch - 
Overall
Where my broke friends stay

I'm in my 20s and so are most of my friends, so suffice it to say that our travel budgets are not exactly limitless. So, when dibs have already been claimed on my couch, this is where I tell the others to stay. It's very San Francisco, and is centered around the work of local artists and it's close to lots of action. Just try to get a room with its own tub. Nobody likes communal bathroom dorm flashbacks when they're on vacation.

andyheller

03/21/2006

Provided by Citysearch - 
Overall
Value close to Union Square

We totally lucked out on our recent trip to San Francisco. We wanted to stay close to Union Square but did not want to waste our entire vacation budget on an overpriced hotel room. I was not expecting such a clean, well-kept, and friendly hotel when we booked online. This is a great value for any traveler wanting to be close to Union Square and/or Chinatown.

jcash2006

03/20/2006

Provided by Citysearch - 
Overall
Regis & Bloum the best suite in the city.

I stayed at Regis & Bloum suite (500/501). I traveled all continents and it is a unique hotel in the world. I never seen such kind of varierty of artist in one hotel. A few rooms that I saw, Bloum & Regis suite is the best by miles. The entire hotel is fully decorate with nice artwork for all kind of taste. I stayed once and everytime I return to SF, I will stay there again. Maybe I will reserve the same suite and I will sleep in the living room with the big giant brest woman.

akoypinoy

12/06/2005

Provided by Citysearch - 
Overall
Great location, great decor, down to basics

Stayed one night after watching a late night concert and did not want to drive back late to the north bay. The rooms are unique and very colorful and the hallways have great artworks for sale. Not all rooms have bathrooms so make sure you tell the kind of room you want. We were there in the winter and be aware the rooms do not have airconditioning so it could get hot during the summer. The heater is the old style steam heater and if you want to open the window the noice is unbearable. make sure to ask for room away from the front of the building. I was not happy with parking where you have to drive your car to the garage about 2 -3 blocks away and then pay $27 a day. Its a great experience but will not be staying there again.

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