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Room 1Age at check-in

General Info

Property Location With a stay at Hotel Bijou, you'll be centrally located in San Francisco, steps from San Francisco Visitor's Center and Westfield San Francisco Center Shopping Mall. This family-friendly hotel is close to Academy of Art University and Lombard Street.

Rooms Make yourself at home in one of the 65 guestrooms. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature shower/tub combinations, designer toiletries, and hair dryers. Conveniences include desks and irons/ironing boards, as well as direct-dial phones with voice mail.

Rec, Spa, Premium Amenities Make use of convenient amenities such as complimentary wireless Internet access, concierge services, and tour/ticket assistance.

Dining Breakfast is available for a fee.

Business, Other Amenities Featured amenities include audiovisual equipment, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in San Francisco? This hotel has 1278 square feet (119 square meters) of space consisting of conference/meeting rooms, small meeting rooms, and banquet facilities. A roundtrip airport shuttle is provided for a surcharge, and parking (subject to charges) is available onsite.

BBB Rating
BBB Rating and Accreditation information may be delayed up to a week.

Regular Hours

Extra Phones

TollFree: (800) 771-1022

Payment method
all major credit cards
Downtown San Francisco-Union Square, Northeast San Francisco, Tenderloin
Other Information

Parking: Paid

Wi-Fi: Free

Wheelchair Accessible: Yes

Price Range : Average

Check-In Time: 3 PM

Check-Out Time: noon

Property Amenities: Multilingual staff, 24-hour front desk, Restaurant, Elevator/lift, Concierge services, Safe-deposit box at front desk, Airport transportation (surcharge), Bar/lounge, Tours/ticket assistance, Dry cleaning/laundry service, Luggage storage

Room Amenities: Daily housekeeping, Private bathroom, Hair dryer, Phone, Designer toiletries, Blackout drapes/curtains, Flat-panel TV, Bathtub or shower, Iron/ironing board, Cable TV service, Desk, Cribs/infant beds available, Deep soaking bathtub, Premium TV channels


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Provided by Citysearch - 
Small, but perfect!

What a great little hotel---located only 2 blocks from Union Square, it's in a perfect location for shopping, dining and sightseeing. Easy walk to Chinatown, and other San Francisco must-see's. The sign to the Hotel Diva is a little difficult to find at first--I passed the hotel entrance twice before I found it, but once inside was very pleased. The rooms are a little small, but hey, that too is a part of the San Fran experience! Loved the swivel TV, comfy pillows and clean, industrial-type look to the room. The shampoos were good quality...overall I was very pleased. No complaints.



Provided by Citysearch - 
Great Place for a Girls' Getaway Weekend!

This place is very cool. Super clean, luxurious rooms (amenities and space), friendly and attentive staff, free internet lounges on almost all floors, and complimentary continental breakfasts in the morning. It was a fantastic place for a girls' weekend! If you have a CAA or AAA card, make sure to ask about cardholder specials - we saved about 60$ a night with the discount. Also in a great locations. True, the views are nothing to write home about, but who cares? We were there to shop, shop, shop!



Provided by Citysearch - 
Great location, unique atmosphere

Comfortable, different, not run of the mill style. Not trying to be like others, I like that.



Provided by Citysearch - 
cute and in a great location

My boyfriend and I spent the last four nights at this hotel and we had a great time! It is a cute boutique hotel with vivid colors and charm. The rooms were small but clean which is always important. The front desk was more then helpful with our questions about the city and always made you feel welcome. The location was great, close to all public transportation,shopping and walking distance to all the great sites in the city. We asked to stay on a higher floor because it is so close to union square and the noise from the streets can get quit loud at night, that helped very much.



Provided by Citysearch - 
Point your nose to the sky!

The website does a great job of making the hotel look spacious and shinny with the industrial look of steel and neon lighting. This hotel has potential for more than what it was. We walked in from a 3 hour drive, to meet the people behind the counter with an unpleasant welcoming. No enthusiasm. Rented a movie for $13 only to find that my rooms VCR didn't work. Called the front desk, and they said that they would send somebody up to fix it. We waited for 45 minutes before I finally got another human on the phone at the front desk, in which they informed me it was too-late to send anybody up. The next morning at check-out, I had to argue with the front desk person that I wasn't going to pay for a movie that I couldn't watch. Rooms had a 1/2"" gap under door. No privacy.



Provided by Citysearch - 
Loved It

The Diva has great rooms with lots of personality. Very cool, and they really cater to you there, which was not expected considering how reasonable the rates are. And they have a great deal with Tru Spa, which I had never been to even though I live in SF, but I thought was by far the best spa experience I have had. Overall, a fantastic weekend. Thanks to the folks at the Diva!



Provided by Citysearch - 
cute but unfriendly

Room was colorfully decorated but smallish, and there was a waif of dust all around it. Worst was the front staff. One attendant tried numerous times to sign us in for an airport shuttle. Once we declined, he never ackowledged us again, not even when leaving the hotel. They stored our bags on the last day, but later we found the baggage room wide open upon return. The attitude was pathetic, really, in a city in which the kindness of strangers is everywhere. We would never go there again, ever.



Provided by Citysearch - 
Stay at the Diva!

I stayed at this hotel for a few days during the week. The front desk upgraded my room free because I was staying for more than a few nights. Everyone at the hotel is friendly and helpful. The decor of the room was a nice change from the usual hotel. The only problem I had was that maid skipped my room and I had to call down to the front desk for them to send someone to come up, but she did within a few minutes. The rooms are a little loud from the street traffic, but this is to be expected while staying in downtown SF. The location was perfect, two blocks from union square. Great hotel!!



Provided by Citysearch - 
cool diva!

stayed here in august on kind of a second honeymoon. the location was perfect, hotel staff, especially the concierge were friendly. the rooms were neat but smallish, but then again, who comes to san fran to stay in the hotel room. overall, i would recommend this hotel to a friend.



Provided by Citysearch - 
Great hotel, terrible parking

We stayed at the Diva for the weekend. The rooms were small but nice and the location was great. The only thing I would say about it was that if you decide to stay there, call for the valet to bring out your car an hour in advance. We paid $27 a night and waited over an hour for the valets (who parked our car at a sister hotel) to bring our car to us. There were others who had waited longer than we did. I think this is okay if you are paying a discounted rate, but not acceptable if the rates match the St. Francis or others in the area.