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BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours

Regular Hours

Extra Phones

Phone: (415) 986-5603

Phone: (415) 398-3691

Fax: (415) 986-5603

Payment method
discover
Price Range
$$
Neighborhoods
Chinatown, Northeast San Francisco
AKA

Great Oriental Restaurant

Categories
Asian Restaurants, Chinese Restaurants, Family Style Restaurants, Restaurants
Other Information

Parking: Street, Validated

Wi-Fi: No

Bike Parking: No

Attire: Casual

Cuisines: Asian, Family Style, Chinese

Alcohol: Beer, Wine

Takes Reservations: Yes

Outdoor Seating: No

Price Range : Average

COUPONS & DEALS

No coupons available

Reviews

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ChloeS142

12/27/2008

Provided by Citysearch - 
Overall
Over-hyped restaurant with bad service, mediocre food, and a long wait time

As a native Chinese, I'm an avid fan of dim sum and have eaten at quite a few restaurants, but I don't have anything good to say about Great Eastern. The food was only average (the shrimp dumplings fell apart when we picked them up, everything was lukewarm, and there was layer over our porridge after it'd been sitting out too long), the decorations shabby, and the service was HORRIBLE. The waiters were downright curt with us, dumping our food on the table with a scowl before they whisked off somewhere else. No joke - I think I've been treated that way only once or twice in my life.

I think it had to do with the fact that we had dressed casually and weren't foreigners, sadly enough. Many popular Chinese restaurants I've tried have always looked down on the ""native"" eaters, with the assumption that we're not the worthy customers. Paranoia? No, this behavior's common in China too, and I'm only sorry that the servers had such big egos here.

My suggestion is to try a smaller, less-hyped restaurant. The food here is only mediocre, and it can be had for a lot cheaper at a family restaurant. (Yes, they look cramped and shabby, but the owners love their customers!) My $7.50 quail egg porridge is usually only $4 anywhere else I go - the prices are so inflated because they know they can get away with it.

Ugh. I'm sure many people have had great experiences, but I would never go back to that restaurant. This place is popular for food that I could get anywhere else for better service, less wait time, and probably a cleaner restroom as well (although in SF, that's hard to find).

gorgoose

03/26/2008

Provided by Citysearch - 
Overall
Just because the locals eat there, doesn't make it good

You know it's not a good sign when you're waiting to be seated and you see an Asian man, I presume a local, arguing with the waitress. It was late, about 8pm (early for a New Yorker, late for Chinatown I guess) and my choices were few so I wasn't about to look for another place to eat. I should have.

It didn't appear like a busy time, there was one large table with 6-7 people and 3 others with 3-4 people but it still took several minutes to be seated and several more minutes to place a drink order. The staff was hardly friendly and even less efficient. After placing my order, Vegetarian Beef with vegetables, I waited...and waited...and waited some more. It gave me time to look around and notice that I wasn't the only person suffering the same fate. In fact, I was served before some people that had already been there when I arrived !!!

To add insult to the wait, 5 minutes into my meal, the waitress shows up with another plate and asks what I ordered. She mumbles something in Chinese and walks away. Being that I've never eaten their Vegetarian Beef before I took another look and I'm guessing that I in fact got the vegetarian duck and the second plate was mine - thus why the other table was still waiting for their food. I had it....my guess anyway.

My dish, whatever the heck it was, was very good. I'll give them that but it didn't make up for the horrible attitude of the staff or the long wait.

One beer and my dinner came out to $17. Price was right. Nothing else was.

victorpf

08/23/2007

Provided by Citysearch - 
Overall
great food

This is one of the best restaurants in Chinatown or anywhere else. The food is always fresh. Helpful friendly waiters. It can be very busy at lunch time but always a lot of tables. Always full of families and tourists.

aznlawyer

11/11/2006

Provided by Citysearch - 
Overall
great duck! mmm...

This place has really good duck! amazing duck! they also have a lot of other good chinese food but I can't get enough of there duck. For a chinese restaurant, it is very very clean. There is definitely a wait during the weekends!

makkumojo

10/27/2006

Provided by Citysearch - 
Overall
Great dim sum ...gotta crawl back to work!!!

me and my friends was taken to this place by a chinese friend from work. Just like tangotraveller mentioned me and my friend were the only non-chinese people. They had lots of varieties of dim sum. The one we loved were the chiken feets, beef ball, fried dumplings, pork ribs, stuffed eggplant with tofu and the shrimp stuffed dumpling. They had something called the lotus leaf rice which was stuffed with beef, chinese sausage which was yummy too. THe only drawback of this place is that there are no prices in the menu for dim sum so whatever the price they say at the end is what you gotta pay. But on an average they should be only charging 2$ per serving of dim sum's which consists of 3 to 4 pieces. So when you get the table tell the waitress that you know its only 2$ bucks and you will only pay that much.

We were charged 2.80$ per dim sum and when we talked to people next to us we realized that we were overcharged but even when my chinese friend talked to the person at the counter he refused to reduce the rate.

tangotraveller

10/09/2006

Provided by Citysearch - 
Overall
Great authentic Dim Sum

Trying to find good Dim Sum is always a challenge. This was the third place that I walked into and was recommended to me by another restaurant. It had a nice bustle and a friendly attitude, even though we were almost the only non asians in the place. We waited a brief period of time to be seated, but they were clearly good at turning tables and wasted no time in seating us as soon as a space became available. The dim sum itself was very hot, fresh and tasty.

drummerliz

07/13/2006

Provided by Citysearch - 
Overall
Fantastic Cantonese

The last reviewer who said blah blah blah mentioned you wouldn't be happy with great eastern if you are looking for Mandarin or Hunan. Well, guess what? This is neither of those. It's Cantonese, and the flavors in Cantonese are much more subtle than throwing a heap of red peppers on something and calling it flavor. This is a great restaurant and I highly recommend it for Dim Sum and regular dining. If you want Hunan, don't go to a Cantonese restaurant then trash it because it isn't something it never purports to be.

foodie94108

11/10/2004

Provided by Citysearch - 
Overall
Solid Decent Chinese Food

I've been here twice and the food is definitely solid. Solid, meaning there are definitely dishes here I would eat to satisfy my hunger for chinese food. There are alot of bad chinese restaurants in chinatown (ironically the better ones are in the suburbs), but for chinatown this restaurant is decent. Decor/ambiance is decent. Service has always been good the two times I was there. And they do have validated parking for two hours at the Holiday Inn (I think it's after 5pm though). I would try the Scrambled eggs and prawns chow fun. Interesting combination, but it's pretty good!
The dim sum is just ok.

sherrykoyama

10/29/2003

Provided by Citysearch - 
Overall
Tasty food, good value

Their dim sum is excellent and a much better value than Yank Sing. We always order way more than we can really eat because most everything is delicious.

Service is ok.

sfdiner1207

01/24/2003

Provided by Citysearch - 
Overall
best cantonese in sf

This is the best cantonese in the City. It's a bit pricey but it's worth it. Stick with seafood dishes and you'll do ok.

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