Great Eastern Restaurant
649 Jackson St, San Francisco, CA 94133
Phone: (415) 986-5603
Fax: (415) 986-5603
Great Oriental Restaurant
Parking: Street, Validated
Bike Parking: No
Cuisines: Asian, Family Style, Seafood, Chinese
Alcohol: Beer, Wine
Takes Reservations: Yes
Outdoor Seating: No
Price Range : Average
No coupons available
12/27/2008Provided by Citysearch -
As a native Chinese, I'm an avid fan of dim sum and have eaten at quite a few restaurants, but I don't have anything good to say about Great Eastern. The food was only average (the shrimp dumplings fell apart when we picked them up, everything was lukewarm, and there was layer over our porridge after it'd been sitting out too long), the decorations shabby, and the service was HORRIBLE. The waiters were downright curt with us, dumping our food on the table with a scowl before they whisked off somewhere else. No joke - I think I've been treated that way only once or twice in my life.
I think it had to do with the fact that we had dressed casually and weren't foreigners, sadly enough. Many popular Chinese restaurants I've tried have always looked down on the ""native"" eaters, with the assumption that we're not the worthy customers. Paranoia? No, this behavior's common in China too, and I'm only sorry that the servers had such big egos here.
My suggestion is to try a smaller, less-hyped restaurant. The food here is only mediocre, and it can be had for a lot cheaper at a family restaurant. (Yes, they look cramped and shabby, but the owners love their customers!) My $7.50 quail egg porridge is usually only $4 anywhere else I go - the prices are so inflated because they know they can get away with it.
Ugh. I'm sure many people have had great experiences, but I would never go back to that restaurant. This place is popular for food that I could get anywhere else for better service, less wait time, and probably a cleaner restroom as well (although in SF, that's hard to find).
03/26/2008Provided by Citysearch -
You know it's not a good sign when you're waiting to be seated and you see an Asian man, I presume a local, arguing with the waitress. It was late, about 8pm (early for a New Yorker, late for Chinatown I guess) and my choices were few so I wasn't about to look for another place to eat. I should have.
It didn't appear like a busy time, there was one large table with 6-7 people and 3 others with 3-4 people but it still took several minutes to be seated and several more minutes to place a drink order. The staff was hardly friendly and even less efficient. After placing my order, Vegetarian Beef with vegetables, I waited...and waited...and waited some more. It gave me time to look around and notice that I wasn't the only person suffering the same fate. In fact, I was served before some people that had already been there when I arrived !!!
To add insult to the wait, 5 minutes into my meal, the waitress shows up with another plate and asks what I ordered. She mumbles something in Chinese and walks away. Being that I've never eaten their Vegetarian Beef before I took another look and I'm guessing that I in fact got the vegetarian duck and the second plate was mine - thus why the other table was still waiting for their food. I had it....my guess anyway.
My dish, whatever the heck it was, was very good. I'll give them that but it didn't make up for the horrible attitude of the staff or the long wait.
One beer and my dinner came out to $17. Price was right. Nothing else was.
10/27/2006Provided by Citysearch -
me and my friends was taken to this place by a chinese friend from work. Just like tangotraveller mentioned me and my friend were the only non-chinese people. They had lots of varieties of dim sum. The one we loved were the chiken feets, beef ball, fried dumplings, pork ribs, stuffed eggplant with tofu and the shrimp stuffed dumpling. They had something called the lotus leaf rice which was stuffed with beef, chinese sausage which was yummy too. THe only drawback of this place is that there are no prices in the menu for dim sum so whatever the price they say at the end is what you gotta pay. But on an average they should be only charging 2$ per serving of dim sum's which consists of 3 to 4 pieces. So when you get the table tell the waitress that you know its only 2$ bucks and you will only pay that much.
We were charged 2.80$ per dim sum and when we talked to people next to us we realized that we were overcharged but even when my chinese friend talked to the person at the counter he refused to reduce the rate.
10/09/2006Provided by Citysearch -
Trying to find good Dim Sum is always a challenge. This was the third place that I walked into and was recommended to me by another restaurant. It had a nice bustle and a friendly attitude, even though we were almost the only non asians in the place. We waited a brief period of time to be seated, but they were clearly good at turning tables and wasted no time in seating us as soon as a space became available. The dim sum itself was very hot, fresh and tasty.
07/13/2006Provided by Citysearch -
The last reviewer who said blah blah blah mentioned you wouldn't be happy with great eastern if you are looking for Mandarin or Hunan. Well, guess what? This is neither of those. It's Cantonese, and the flavors in Cantonese are much more subtle than throwing a heap of red peppers on something and calling it flavor. This is a great restaurant and I highly recommend it for Dim Sum and regular dining. If you want Hunan, don't go to a Cantonese restaurant then trash it because it isn't something it never purports to be.
11/10/2004Provided by Citysearch -
I've been here twice and the food is definitely solid. Solid, meaning there are definitely dishes here I would eat to satisfy my hunger for chinese food. There are alot of bad chinese restaurants in chinatown (ironically the better ones are in the suburbs), but for chinatown this restaurant is decent. Decor/ambiance is decent. Service has always been good the two times I was there. And they do have validated parking for two hours at the Holiday Inn (I think it's after 5pm though). I would try the Scrambled eggs and prawns chow fun. Interesting combination, but it's pretty good!
The dim sum is just ok.
12/21/2002Provided by Citysearch -
This restuarant beats any place for quickness. I ordered and 7 minutes later it came out. Plus, for a Chinese Restaurant the service was pretty good. I requested my fish to be cooked and certain way and they accomodated me happily. This is not one of those cheaper Chinese restaurants with sticky red seats and cups you have to re-wipe. It's a bit more expensive but the decor is nice, roomy, servings large, and service good. Plus they give you for free almond jello (heavenly taste) and OJ slices.
07/29/2002Provided by Citysearch -
We recently enjoyed the Great Eastern Restaurant--in fact, it was a return visit after more than 25 years and the food was still very good. It was like being able to go to China without the airfare expense and jet-lag. The starters were delicious and the lobster an unexpected surprise. Even the jello-like pudding with a hint of ginger was a taste worth remembering. Service was excellent!
05/16/2002Provided by Citysearch -
If there's one place in Chinatown that seafood lovers should check out, it's Great Eastern. Be prepared for a very authentic Hong Kong style menu, with some exotic dishes, like abalone and shark. For those who are less experimental, they also offer more ""traditional"" Chinese fare. The best way to experience Great Eastern? Bring a huge group, order a large variety of dishes and share away. With two floors, this place is designed for large parties. My favorite time to go? When it's crab season. They prepare it every imaginable way-- all of it good.