24 W Portal Ave, San Francisco, CA 94127
Phone: (415) 564-8080
Phone: (415) 731-1425
Fresca - West Portal
Cuisines: South American, Peruvian, Latin American, Seafood
Price Range : Average
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02/09/2010Provided by Citysearch -
This is so strange, really! Sometimes like several weeks ago, the food is absolutely fantastic from Fresca. Other times, it's completely dog food!
I don't know what the deal is other than they must have different chefs at different nights. I wonder which nights are the perfectly magical nights huh? I need to make sure because it does get pricey and some of the off nights are really awful.
12/11/2009Provided by Citysearch -
First of all, any restaurant that makes me have to search for parking at West Portal has to be good. Coz everyone knows you have to circle the block several times and do that about four times and ypu're about ready to move on.
Anyway, their steak dish is very good. The stuff with seafood just ok. Mainly because it can get a little fishy at times. Fair warning.
12/09/2008Provided by Citysearch -
Me: Borned and raised in Peru so this tells you I know what Peruvian food tastes like, smells like and looks like. My girl Julie and I just moved to the Bay from LA and we love ceviche. We ordered a ceviche the first time and it was not bad but it could have been better. The second time the plate was smaller, the ceviche was dry, no juice at all and the quality of the seafood was terrible. The service is great, the place is clean and nice, but don't go there if you are looking for authentic Peruvian food. They serve you chips and salsa, what da hell? It is a Peruvian restaurant!!!!! get it right. The pescado a lo macho was better than the ceviche, I gave it a C+. Ceviche F. We also ordered the sangria and I liked it, so we gave it an A.
03/01/2008Provided by Citysearch -
Do not understand how come folks are posting complaints about the Fillmore restaurant on the West Portal site. They're probably under different management because the West Portal service was pretty good. We walked in w/o reservations near 6PM and got seats at the bar, which is kind of a nice place to view the action in the kitchen. The yucca appetizer ($9)was very tasty, similiar to large thick country fries but not as starchy. It came with thin slices of marinated raw purple onions and a delicious spicy green citrus dipping sauce. I had the seafood paella ($22) which was very good. It had fresh mussels, white fish, sweet shrimp and clams all in a large bowl, There was so much that I had to take it home. The loco salido was delicious. Tasty marinated slices of beef mixed with fries and served with white rice. Didn't care much for the sangria ($6.50/glass) but their fruity beverage was refreshing. We were too full to try dessert but saw a flan pass by that looked good. Service was good, but perhaps we were so close to the kitchen, they couldn't ignore us.
03/01/2007Provided by Citysearch -
Priced as an upper-end restaurant, the food and service here is amateur at best. Went to the Fillmore Street location. The decor and atmosphere seemed rundown; the tables looked like they would fit better in a breakfast place than at $27 entree restaurant. The waitstaff served like they had no experience or sophistication. They were always checking in when we didn't want them there, and were never there when we needed them. The whole tai snapper was undercooked--so raw it would not come off the bones of the fish, which the waiter did not offer to fillet even though he should have. Outside of that, the food was mediocre. The silverware was dirty. Despite the prices, there was no indication by taste or otherwise that the ingredients for the dishers were selected with care for quality. In short, this restaurant is pretending by its prices and menu to be a big league San Francisco, but it is not even close.
12/23/2006Provided by Citysearch -
From the moment we got there it was Hell! The service is ridiculous. The service is ridiculous. I had to mention it twice. It took so long to get our menus. It took so long to get anything!!! If there are so busy they should hurry the heck up to get us on and out the door to turnover the table. People who were seated after us got their menus and food before us. Snappy staff. The food was good, but with service being that awful, i'll take my business where it's appreciated. We will never go there again. I will tell 10 of my friends and will tell 10 of their friends and so forth. Read the reviews!!!!
01/06/2006Provided by Citysearch -
Seated right away as it was a late lunch, but though the restaurant was nowhere full, we had to ask twice for water and would not have received the complimentary chips/salsa without asking - the waiter did apologize for the oversight. But there were about only 5 other tables filled.
Waiter took the order correctly, but the kitchen decided otherwise. It took longer for the correct order to come out than the original one. Not a complicated request either - just no beans! What finally came out - I should have just asked for a rice dish - don't think I've ever seen that much rice in a wrap/burrito.
Have been to the 24th Street location - definitely a different ambience and more recommended than dining at W Portal. The ceviche bar rocks there and service is not bad either. Will definitely not be back at the West Portal location.
10/05/2005Provided by Citysearch -
Who would think that you'd be expected to stand there to wait for just asking how long the wait is, while the hostess is there having a small chat with their own waiter. When finally getting the attention of the hostess and a couple snappy looks, we were finally told that we're next---just to find out that when the table was available it was given to someone else. What a way to start my first time experience of Peruvian food---and this was all BEFORE being seated!
08/28/2005Provided by Citysearch -
My wife and I agree with another previous review. We went to Fresca early on a Saturday night and was told the wait was 30 minutes. An hour and 15 minutes later, we were finally seated. The hostess seemed indifferent about our long wait and some folks complained about having to wait for a while despite having made reservations. Fortunately, after being seated, the food was a 7 out of 10. We did feel however the food was a bit overpriced. The restaurant on Fillmore is very small leading to the long waits and the restaurant itself is also quite noisy. We didn't have any issues with the service.
04/11/2005Provided by Citysearch -
Eating around SF for years, and this was the worst service I have ever experienced! Thought my girlfriend and I could anjoy an intimate night in a quiet neighborhood. Wrong! Waiter totally ignored us throughout the evening. Hostess finally took our order, and we had to ask several times about where our food was (took over an hour!). Honestly, the food was good (when it finally arrived), but we were so put of by the service that it tainted our ability to enjoy the interesting flavors. Maybe the one on Fillmore is better, but not willing to take that chance with so many other choices for Peruvian in the City.
05/17/2004Provided by Citysearch -
The 1st time i ate here, the food was fabulous! Saturday night a friend threw my birthday party with reservations for 16 at 830pm. The manager asked to push it back to 930pm, we agreed...by 1030 the manager wasn't able to get the earlier party out of the restaurant. he wouldn't even push different tables together: repeatedley neglected his customers request for appetizers/sangria at the bar while we were patiently waiting for the party to leave. By 11pm he was still giving excuses. Living in SF for the last 5 years and it was the worst service i've had...Ever! Will never recommend this restaurant due to poor service and management.
08/25/2003Provided by Citysearch -
This place is a disaster. I'm not sure how anyone could possibly rate this above a 5. Guys, we live in San Francisco; we know about great restaurants. This is NOT one of them. A total disappointment. Food: fine (hurray, one more place offering $10 ceviche that tastes just like everyone else's). Entrees: standard, unimaginative. Worst of all: They have no clue how to schedule. My reservation was for 8:30. By 9pm, I was still waiting (party of 2) behind two parties with 8pm reservations and two tables of 6 also scheduled for 8:30pm. They didn't seem sympathetic; Just a hostess who shugged and never apologized. Don't mistake blarring salsa and tardiness for a good time. Please, Restaurant-Goers who Frequent Fillmore: don't encourage average restaurants to open. Demand more. Shame on you, Fresca.
07/13/2003Provided by Citysearch -
i've been to a few peruvian restaurants and i never liked them. i just couldn't see what made the food peruvian. just seemed like lots of sea food, french fries, and rice. but once i tried fresca, i felt i got a dose of what real peruvian should taste like. i ordered the salmon tacos and they were amazing. they used a salmon fillet, not shredded salmon. my parents and brother loved their food. my only complaint is that they sometimes use a hard bread on their sandwiches. other than that, everything was perfect!
05/13/2003Provided by Citysearch -
the pollo ala brasa is delicious it melts in your mouth. the ceviche is good and safe to eat
the salads are great. careful planning has gone into each dish the tastes are great CAUTION dont eat to fast or you wont be able to walk out of the restaurant
12/15/2002Provided by Citysearch -
I come here everytime I am craving Peruvian food. My family doesnt have time to make great Lomo Saltado, or Paella, or yummy alfajores (dessert). The service is good and the food leaves you in awe!I have taken profressors to eat dinner with a few friends of mine and they loved it. It's great to be Peruvian in the Bay and actually say that this restaraunt makes me feel like I'm in Peru!
12/11/2002Provided by Citysearch -
The dinner, sangria, and desserts were great. I went with four friends, and ordered the lomo something (beef strips with onions and potatoes), chicken, paella, and beef fajitas. All absolutely delicious. The service was excellent and the portions were gigantic. I can't wait to go back and try the lamb.