1023 Mission St, San Francisco, CA 94103
(415) 255-0355Add Hours
No coupons available
06/20/2008Provided by Citysearch -
I found these guys on the Internet and needed to have my 6 year old BMW detailed for resale. The 2 guys that I talked to were exceptionally professional and gave me a reasonable quote and were able to get the job done within a day. I am more than impressed with the job and would highly recommend these guys to anyone!
05/26/2008Provided by Citysearch -
They do a good job,but I didn't find it extraordinary at all. A few things to remember
1. Make sure you check your mileage in and let them know you recorded it. They had driven my car quite a few miles when I got it back but I didn't record it when I dropped off the car so I couldn't say anything
2. The free pick up and drop off is just an advertisement! They give you so much attitude for it that you will end up passing on that.
3. The coupon is also useless. Those are their official prices anyway.
Nevertheless they didn't damage the car! So I'm fine with the whole thing.
01/17/2008Provided by Citysearch -
I found these guys on the internet when I decided that maybe getting a detail would help me sell my volvo. I dropped it off in the morning and when I picked it up after work I was really impressed on how it came out. the paint really shined and they got all the stains out of the inside. The guys were really helpful and hopefully this will help me sell my car a little quicker.
01/04/2008Provided by Citysearch -
I went to the Detail Factory to get my windows tinted and to get a good price. I talked with Chris the day before I went and he quoted me a great price for 5 windows. I got an early appointment and two hours later my windows were done, I didn't even have time to finish my Chistmas shopping. The work was great, clean, and professional I would recommend this place to anyone. Chris, I think that he is the owner, and his staff were extremely friendly and knowledgeable and the service was great. All in all the experience, albeit fast, was a great one and I will be bringing my other car to get it detailed very soon. If you are looking to get tinting or deatailing (which is their specialty) done, do not overlook this place. The service is great and the guys there are down to earth, Chris, the owner, was walking around in flip-flops! But do not let the appearances fool you, the guys are great at what they do and they have a track record to prove it! Thanks fellas, I'll be seeing you soon.
11/20/2007Provided by Citysearch -
After reading so many of the reviews on here, I figured I would give them a shot when I wanted to tint the windows on my 07 BMW 335i.
When I got my car, even the guy at the shop said it was a bad job and called the owner on the phone. Well it turns out the Detail Shop doesn't do their own tinting, they hire someone else to come in and do it for them. After I learned that, the owner who was on the phone said I had to pay before I could get my keys back and if I had any problems I'd have to go across town to the shop run by the guys who did my windows. Nice.
I was very unhappy, but I paid anyhow and drove to the other shop - which of course was closed.
After a few weeks of calling and playing phone tag with people at the Detail Shop and at the tinting shop, I finally just gave up. It's been about 10 months since then, and the tint is ripping in small places on both the driver and passenger side. The back window has bubbles forming and it really looks bad around the top where the matrix is. We're talking put on by a high school kid bad - and on a $60k car. That just says class!
So anyhow, now I'm going to have to shell out more cash to have this stuff removed and then retinted properly, but this time it will be by someone who will back up their service!
Bottom line, if you want your car detailed go here, but if you need your windows tinted, go to a real tint shop...
11/19/2007Provided by Citysearch -
I just got a car at an auction, basically sight unseen ( at least the inside ). I was horrified when I got in 'cos the car was filthy inside and stunk like a kennel. It seemed like the previous owner kept his dogs locked up in there, after letting them run around in the mud ( and did this repeatedly for the 9 years he owned the car, without ever cleaning it once- you can now imagine how bad it was !) The Detail Factory Guys were supercool. They promised they would take care of it and they did. They let loose some super Gal with Golden Hands. I was blown away when I picked it up that evening- it was unrecognizable- almost like a new car ( well at least new to me ! )
Thanks guys! I arrived in the morning feeling like the biggest dope on earth, and left that evening feeling like a winner. They were the best quote around, and the service was conducted with a smile, with a great walkaround afterwards and excellent advice for future upkeep! I promised you guys a great review- I hope I delivered, 'cos you sure did !!!
10/31/2007Provided by Citysearch -
They'll clean your car and wax it, but beyond that, nothing else. I brought my car in to remove swirls and but one week later the swirls can be seen under the sun again. They didn't do anything but charge me HIGH price just to apply a wax job on it. I called them and asked what they did and the guy YELLED at me for not knowing anything about black cars. What the hell. I did not pay $100 more here for a wax job and to get yelled at because I never owned a black car before.
I did some research on car forums and none of them recommended this place. Watch out if you have a black car.
09/25/2007Provided by Citysearch -
the service and quality of work was spectacular my car had all these little scratches from going through touchless car washes and the detail factory were able to remove them. on top of that service i live in san francisco so my bumpers get pretty hammered and they have a service to refinish bumpers and make them look real good.
09/20/2007Provided by Citysearch -
after i got back from burning man my audi looked like the ""thing"" with 4 wheels. it was covered with mud from head to toe including me! anyways a buddy of mine told me about this place because he's really into cars so i took it here and when i got it back, it went from the ""thing"" to almost looking like the day i bought it. there was no trace of any dirt from the outside to the inside. i even checked under the floor mats and no dirt! if anyone has been to burning man you can understand how dirty it can get. i'll for sure come back and definitely be using these guys after the next burning man.
09/08/2007Provided by Citysearch -
I went to the Detail Factory based on the great reviews here and their consistent awards. I have a very well maintained black MBZ that I wanted to protect with their top of the line polish/wax job. When I brought it in, it had no swirl marks and to most people, it was in near immaculate condition. After I picked it up, it looked great in the indoor/garage flourecent lighting. When I first washed it, sun light revealed a TON of swirl marks...of which I know I did not make given I used high quality german microfiber mitts, cloths and shampoo. When I took it back, they did not want to fix it given a few weeks had elapsed. Finally, they re-polished and waxed it and once again, it looked great indoors. However, 70% of the swirl marks remained when viewed in the sun light. That said, I'm sure they must have done a great job for many people to have garnered all the reviews here....but personally, I am quite upset. To spend the kind of money I did to have them ruin my paint is something I still get very emotional about....I know black is a tough color to manage, but in no instance should anyone receive a car in poorer condition. So, if you have a well maintained black car...beware.
09/06/2007Provided by Citysearch -
i went fishing in bodega bay for salmon, we hooked a lot of fish there were five of us in my jeep grand cherokee and we forgot to bring an ice chest. we put the fish in plastic bags supplied by the charter boat but the fish were much much larger then the bags. with ice in the bags and fish in the bags we went to outback steak house for dinner on our way back to the city. needless to say it was hot in marin the liquids in the fish ended up in the carpeting and the heat made it smell like a seattle fish market it was bad. i went home and slept the next day leaving my car parked on the street and forgot to clean the back out. the next day i get in the car and i almost gagged. i brought it to ray at the detail factory and he almost gagged i asked if there was anything he could do. he charged me a hundred dollars for an interior detail he kept the car for two days but he got the smell out and the bl@@d stains in my rear carpet. i highly recommend this shop to anyone. i wish i ould explain how bad my car smelled from a new car to a fish market, back to a new car.
09/05/2007Provided by Citysearch -
i recently bought a car from chicago and needless to say as soon as the dealer got my money they didn't really care about how the car got to me. so they shipped it out to me here in the city and it was a mess! you can just imagine how dirty a car can get coming cross country. dirt, insects and some kind of weird gray stuff all over the car! anyways my friend told me about the detail factory so i took it there last week. i dropped it off and when i came back it was like i just bought the car here at the san francisco bmw rather than the chicago bmw. it was emaculate! no dirt no streaks no gray stuff! it's a black car so it's easy to see any imperfections, but i couldn't see any. needless to say i was very impressed with work they did and the staff was also quite helpful as well. i will definitely trust them to keep my care imaculate throughout the future and recommend them to my friends.
08/08/2007Provided by Citysearch -
I just recently bought an old van to go surfing with, it was really dirty and I washed and vacuumed it myself but found it was still so dusty/dirty inside it was making me sick. So I ponied up the $150 to have a professional detailer ""the detail factory"" clean the interior. They said they would also do a quick wash of the exterior for free! When I picked up the van I found they had washed the carpets and cleaned the glass well. They drenched the interior in armorial, maybe it needed it but I had to wipe off pools of it from around the dash and the driver-side floor, it was very slippery and made braking uncertain.
I found they had not bothered to clean the sun visors and did not vacuum under the carpets in the back but worst of all was they had run water over the roof and let it drip down the van causing drip marks that needed to be buffed out, very time consuming. They had not washed the exterior at all! I took it back and asked that they at least get rid of all the drip lines down both sides of the van. With the attitude of a fourth grader being told to clean his room they agreed to do the work. Later when I picked it up, I had car polish on my windows and hubcaps and there was still work to do to remove the drip marks, more work for me. I can not recoment the detail factory at all, they did a very poor job and I will spend today at the self wash, vacuming and polishing.
08/07/2007Provided by Citysearch -
Just like a few others that posted, I actually couldn't believe how nice my car came out.
Its a 2001 Audi A4 and this was the first time I took it to a detailer. Usually never wanted to spend the extra money. But this time was different, I really love my car but since I bought it from a person who kept it on the street, it had this thin coat of sap on the exterior. I tried, really tried to get it off, but it took forever.
When I picked up my car it was like a gloss coating was put on top. They buff'ed the exterior and got it all off. The engine cleaning was also amazing. I mean, it actually feels like it drives better now (I know, it's just that it looks so good now).
Anyway, great service, they did what they said they would and my car looks great.
Yeah, its located in a parking garage that doesn't have that much light, but they still did a great job.
Take a look at a few of the cars that drive out, if you are still undecided.
06/16/2007Provided by Citysearch -
They should call themselves ""Attention to Detail Factory"" because that is exactly what they do. I brought in my 2001 BMW 330i a couple of weeks ago. They went over the car from front to back, inside to outside and top to bottom and transformed it into mint condition. Truly a one stop shop. They arranged for someone to come in and take out various dents. They did a marvelous job on the interior, which was my main concern. I personally don't like the new BMW design. Thanks to these guys I now have a Bimmer that looks like new and has better looks than a new BMW. They way I look at it Detail Factory saved me tens of thousands of dollar. Ray and team take a lot of pride in their work and it shows. I highly recommend them.
06/07/2007Provided by Citysearch -
Just got my Alfa done there on Tuesday, and they did a nice job. Ray took good care of my car, and they went over and above, throwing in a few details that they really didn't have to. I know it sounds like a cliche', but it really did look like a different car when they were done. Thanks Ray!