ACE Plumbing And Rooter

Great services on the phone and in person. Had an appointment with Derrick L to check up the garbage disposal. Derrick showed up right on time (Comcast, take that!) Very professional. Polite and responsive. He is a real expert who took his time assessing the situation, asked the right questions, and respected my property. I will absolutely call them again and recommend the service.

Waited almost 4 hours with no sign of the plumber in sight. What was only a clogged drain became an emergency when 4 precious hours were wasted. Now there are only two hours left to find another plumber and to make dinner before the guests arrive. Could have done the job myself but though it would be more convenient to hire someone. Cannot even go to hardware store now to buy supplies to the the job because it is so late in the day. Have to call for updates to find out what time plumber will show up. Was not stressed over the clogged drain, but is now pissed that so much time was wasted and the result was ZERO.

This is a quality company, from the dispatcher to the technician. Very professional!!!