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Royal Customer Care

San Francisco's Most Complete Medical Supply

General Info
A to Z Royal Medical Supply is dedicated to providing home care patients/clients with quality health care equipment and services. We have been part of the San Francisco Bay Area for over 8 years. We strive to meet the unique needs of our customers by helping all patients with any questions concerning their equipment/supply. Our multicultural staff prides itself on excellent customer service and attention to detail. Whether your needs are temporary or long term, our selection is the most extensive in the area and availability is mostly immediate. Our mission is to deliver the supplies as fast and as accurately as can be done.
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours

Regular Hours

SunClosed

Extra Phones

Fax: (415) 500-4057

Services/Products
A-Z Royal Medical Supply has a wide selection of the most extensive products and services in the area. We take pride in the service we provide and availability is mostly immediate.
Brands
Aspen, Bellhorn, Dalton Medical, Dr. Comfort, Drive Medical , ITA-MED, Juzo, MAXAR, Pride Mobility, Roscoe Medical
Payment method
visa, check, discover, insurance, mastercard, cash, amex, debit
Location
On the corner of Clement Street and 25th Avenue in San Francisco's Richmond District
Neighborhoods
Northwest San Francisco, Outer Richmond
Amenities
Handicap Accessible
Languages
Chinese, English, Russian, Spanish, Tagalog, Ukrainian, Vietnamese
Associations
Joint Commission
Social Links
Categories
Medical Equipment & Supplies, Shoe Stores, Uniforms, Wheelchair Rental, Beds Renting, Clothing Stores, Beds & Bedroom Sets, Wheelchairs, Furniture Stores
Other Information

Parking: Street

Bike Parking: Yes

Wheelchair Accessible: Yes

Price Range : Below Average

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COUPONS & DEALS

No coupons available

Reviews

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Kay A.

06/07/2017

Overall
Selection
Service

This supplier promised a hospital bed; told me it would be $100 extra for a semi-electric and $800 for a full electric bed thru Medicare/Medical. On day of delivery, I was called and told the motors on the full electric beds did not work - they sent me a semi-electric bed. It was too tall for my daughter to climb into - no lower beds available. They charged me a delivery fee to come out and take the wheels off to lower the bed. But with the wheels off, the crank does not work - so I have paid an extra $100 for a hand-crank bed and end up with a fixed-height bed.
A month later they did bring a full electric bed - but none of the remotes work, so the bed still does not raise and lower.
They will not upgrade to items from a better manufacturer - for any price. Will only provide bottom-line manufacturer items.
Try for a better supplier if at all possible!

Louise H.

04/14/2016

Overall
Selection
Service

The worst service I've ever experienced in my life. They kept trying to trick my into giving them money for things I shouldn't have to be paying for. Unfortunately they are the only company contracted for Medicare in Marin County.

Avoid if at all possible.

likat57

11/16/2007

Overall
THE BEST SERVICE EVER

The service at this place is top notch, love Galina. I would recommend A-Z over any other medical supply store

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