My move from Ca. to Co. with American Van Lines Relocation Division went very smooth and the cost was competitive. The guys that moved my things were very professional and courteous. The did a wonderful job of wrapping and moving my things. Everything arrived in good shape. My only negative feedback would be that they moved my pickup and delivery dates. Latariea Brown, my contact person, did a very good job of staying in contact with me. I would recommend and use this company again. Job #29418349-30-R3
275 Carolina StSan Francisco, CA 94103
From Business: we provide a broad range of relocation services to accommodate your personal needs. Our Movers San Francisco know that each relocation has different requirements,…
The move was easy and simple. The movers were neat, clean and professional! All furniture was wrapped and protected. Upon arrival I was notified when they would show with an estimated time. Everything showed up at the destination just like it was at departure. I would use this moving company again.
They made my experience really easy. Yesenia (who was my account rep) was so very helpful. I would definitely recommend them in the future.
I thought it was very expensive for not haveing a lot of furniture just boxes....The movers were very nice and handled my things with care....For getting the movers on line i was happy to see they were very good at checking to see every thing was going as planned...I would say if you need to move they will do you right....
Good friendly people, a very good move and I have moved 7 times in the military and this one was about the best. Good driver and helper and they packed the heavy items much better than I would have. They were there a couple of days earlier than forecast and it gave weekend back to me (they wanted to move on a Sunday). My stuff made it and had very little damage. Wanted to take the movers to dinner but they needed to move on to the next customer. The only negative was I had to talk to many different people during the planning of the move but the good was I had the same driver and helper.
Job # 29566965-30-AThese guys did a great job with my move from start to finish. My stuff was picked up and delivered when they said it would and the driver communicated with me through out the entire process. When my things were delivered everything was in great shape and of my nearly 10,000 lbs of stuff, only one glass was broken. Driver did a great job packing and keeping my things safe!The only Negative was the communication on the price. Make sure you understand the process about how the price is generated and you will better understand the final bill. Even with the confusion, price was very competitive.
I am very satisfied with the move of my furniture from Minnesota to Florida.The contact people at American Van Lines Relocation Division were very friendly, helpful, and professional.The contact person at Liberty Moving Company was very friendly, professional, answered all my questions, and explained the process very well.Both AVLRD and Liberty Moving kept me informed during the entire moving process.Both drivers and assistants were very kind, helpful, respectful, and professional.The pickup driver and assistant went out of their way to provide excellent customer service. I am very impressed.The drop off driver and assistant were very efficient, cleaned up all packing material, and offered to assemble furniture after unloading. Every single box arrived and nothing was broken.The price quoted was the price charged. There were no hidden fees.From the first time I spoke with a representative until they delivered my belongings everything was smooth.Job Number: 29579497-30
In generally I was satisfied with the move of my goods. The customer support is pretty good, and the guys from Liberty Van Lines - the Franchise Company which was actually doing the work were great, specially at the loading and departure stages. I did not get my two items - the lamp shades packed into the box, but hopefully it will be reimbursed soon.Overall experience is good. I was expecting really bad things after the reading reviews and researching on the moving companies. But American Van Lines is a big company and supports you on every stage of the moving. You feel pretty safe and have the possibility to discuss the details and even customize your requests. I recommend this company!
I was very satisfied with the move of my furniture from Florida to California. The driver and helper were very courteous, helpful, and respectful. My furniture arrived undamaged and it was nice to have the same crew that picked up my load deliver it. Also, there were no hidden fees in the moving costs, which other moving companies charged me. However, I wouldn't recommend them for moving vehicles. I had wanted to schedule to pick it up around the same time as my household items. They couldn't locate or schedule a truck to pick it up and I had to repeatedly follow up. Finally I cancelled the request and had another company transport my vehicle. This cost me time and additional money. Maybe the problem is that American Van Lines focuses more on household moves, but the reason I selected this company in the first places was they would take care of both moves.I wouldn’t hesitate recommending the American Van Lines for moving household items, but I would suggest calling some other group to transport vehicles.Patrick Household Items Order No. 29443010-30Vehicle Transport Order No. 24139362-02
Looking back, the moving experience could have been described as quick, stressful and reassuring. Quick and stressful for the amount of time my sister and I had (<3 weeks) to sift and get through 7.5 yrs of belongings packed, ready for pick-up, transferred from MD to Fla then driving ourselves for 13 hrs straight with two cats to expect delivery at the new location in less than 24 hrs without any issue whatsoever. Reassuring for the things we overlooked during preparation and the way the AVL relo division movers helped make everything work-out to protect belongings thus putting my mind at ease and be able focus on other things. These bilingual(English/Spanish) movers were very courteous and friendly, they explained the process and reassured us everything would be ok in spite of them having to deal with a tight parking space, three flights of stairs, loads of boxes including a ~300 lb prized and adored treadmill. They were done ahead of schedule and the delivery and remaining payment was smooth and quick, the way any transaction should be. Just a few minor things suffered a few bangs and we were able to get the treadmill up and going again. All in all the experience was rewarding. I would recommend them to anyone needing reliable and professional moving services. I did not catch their full names but thanks for everything guys!DdlSJob # 29556234-30