I walked into the store and walked over to a phone and I tried to pick it up and I could not do so. I then said to a sales man I want to look at this phone but it will not let me pick it up. He then said all you need to do is ask. He then proceeded to unlock the phone from its stand. What he should of said is I will need to unlock it for you to pick it up. I did not know he needed to unlock the phone. Then another sales man walked up to me and ask what he could do for me. For some reason I started thinking they thought I had no money to buy any thing there I was just wasting their time. I then left the store. I would never go back to this store.
I used to go to El Gallo to send Money To my Family In Mexico, But Suddenly The Company they use, "VIGO" Started to cancelled the money I Sent For my Family. ���� I DEFINITELY DO NOT RECOMMEND TO SEND MONEY WITH "VIGO"
Placed an order with the company. Got affirmation email with shipping and delivery dates, but after two weeks, nothing. On checking found that the order had been cancelled because they didn't have the item they advertised.Never received any notification of cancellation or anything about the order. Only by contacting them did I find out the item wouldn't be arriving. This is the worst kind of customer neglect and is poor business ethics. Apparently they see no problem with this way of dealing with their customers.
Swindlers. WORST wireless phone experience EVER. In town from PHX over Labor Day week. Needed a new phone. Told me the out-the-door price for a new 4G phone was $140. Free & clear, reset my 2-year contract, DONE. Come to find out they switched my contract to month-to-month WITHOUT MY CONSENT so they could bill me the full price for the phone. Manager Rashaad Doiley is a MASTER at avoiding contact & responsibility for his dishonest business's practices. WILL NOT RETURN PHONE CALLS. Verizon's miraculous 360 Feedback process is a JOKE as I have heard NOTHING back from Verizon OR this business & been fighting this battle since BEFORE CHRISTMAS. Absolute horsesh!t. DO NOT BUY ANYTHING FROM THIS STORE. I unfortunately could not award NEGATIVE STARS.
I've been looking to buy a phone after I forgot mine in a taxi and we all know that if you forget anything in a taxi that you aren't getting it back. I found out about this place while driving on university Ave. I went in and right away they were helpful and friendly. They are the cheapest spot in town with great professional service.
When you find a great retailer I love to share my experiences. Sara and her colleague were exceptional in their business standards today! She went above and beyond to help me during a most stressful time as my business phone went down. She not only got me backvup and going again in minutes but engaged with my 2 year old who was getting antsy during the rush of the day. Their engaging customer service has made me confirm this is MY choice to place my business and personal needs of service. Just a great job done and I highly recommend their service and their prices cant be beat. Although I would pay more for great service, here i get it all! Thank you to you and your team! CHEERS!
OK Sting R. You want to call me and my brothers pot heads, How's this for a pot headed Moran Learn every phone price on every service plan on three separate carriers. Then quote them to skeptical, snotty and arrogant people like you, with enough persuasion to make them buy. Oh and by the way, you wouldn't think it very polite if I just cut off conversing with you so I could pick up the phone for someone who was calling ten times just so they could get their way. We were busy, ok. Busy !! You don't even know Gabrial that guy is a genius, he is an amazing brother. Oh and my "pot smoking " manager just got a high end job with Samsung because he's Intellegent as well! This is what really happened. You didn't get your way, because no one bent over backwards and rolled out the red carpet for you. So you came in and still didn't get your way so you whine and and complain on the internet about people you don't even know including me who have never done drugs in my life who served in the military honorably and try to help people that are angry and ungrateful and critical every single day then get labeled on the Internet by someone I never talked too. Shame on you. Shame on your coward ways don't ever come to our Costco,
I'd give no stars if I could. Total ripoff, liars, thugs and horrible customer service. Went to get iphone 4s screen replaced. When I got it back the top portion wasn't working, I pressed that top portion lightly and the screen cracked. Called the shop, spoke with Lisa, told me to meet her at the shop at 1, this was a Saturday. I got there before 1 and they were already closed. Sunday passed and they were closed. Btw, Lisa acted like she barely spoke English. I went back there Monday and I spoke with their technician, kept saying he's not authorized to change anything without speaking to Lisa and kept giving us the runaround. There was another guy working back there who kept staring but said nothing. So we left and later Lisa called and now speaks good English and says to bring the phone back in the shop because they want to see if it's been dropped. We went there and obviously there's no evidence of a drop but now they're saying well it can still have been drop and there be no evidence. She says we both must take a loss and she'll charge me $30 to replace another one. I said no because I already paid their original 50 to replace it the first time that they did wrong. She storms off and now the guy that was sitting and staring the whole time comes up and talks in a threatening manner. I will never go back nor would I ever recommend this crooked business.
Had a few questions so I decided to call the store rang about 10 times and no one answered decided to go in with my wife and a young guy with spike hair I want to say his name was Gilbert or Gustavo gabe Im not to sure was flirting with my wife infront of me as I was asking about the tmobile plans i received awful costumer service, was disrespected not to mention the people there smelt like weed including manager. I suggest a drug test for all employess! Do not recommend this place what's so ever
Top Notch service...could not have been easier. I was amazed that I had a new screen in less than 5 minutes and it was so affordable. The technician was very pleasant...I would highly recommend!