Avoid avoid AVOID. Tenants rights are non existent. Units are small and outdated and infested with bedbugs and roaches. Don't be like me and end up living with no rights in the third world while still on American soil. You'd be better off living in a dumpster, you'll certainly receive better treatment than in this sh¡*hole. Absolute garbage of a company run by absolute garbage people.
Melroy recently took over management of the complex where we rent. I received a letter indicating how to pay my rent, and I registered on their site, only to never get a reply. As such, I spent half a work day driving around getting money orders and hand delivering payment to their office,Then on a Sunday night, they stuck a note on the door indicating a need to enter my place the following morning. Under California law, they must provide at least 24hrs notice, if not more over the weekend. I called to let them know I did not want them entering my premises without proper notice.Did they return the call? No. Did they respect my request? Nope. Rather, they did indeed enter the premises, which is both trespassing under the law, and violation of privacy rights.Sadly, I've only had two interactions with this company and already they've justified their one star average on another review site. Stay away.
I self-managed my four-plex for five years before moving in with fiance and eventually getting married and having a family etc. I live in San Diego, but managing the building properly without living on site wasn't feasible any longer, so I needed to find a property manager. After interviewing 5 companies, from the largest company in San Diego Utopia to a small mom and pop shops. I found Sunset Property Management to be the most qualified and well staffed mid-sized operation that I could find.The combination of great customer service, market knowledge and accounting skills provided me with peace of mind knowing my property was in good hands. The owner Andrew is always available and his staff are friendly and dedicated. Andrew found great tenants immediately at a higher rate than I was ever able to get. If you're searching for a professional property management company give Sunset Property Management a call. I know you'll be happy with your choice.
I had a job transfer and this is the first time I have had to hire a property management company, so I was a little weary but my experience with Sunset Property Management has been excellent! They scheduled needed maintenance for my house prior to advertising it and placing tenants. The pricing was reasonable and the property Great tenants a month after I turned it over to Andrew Grinnell.
We have been using the services of Sunset Property Management since 2009, they have found us three great tenants in that tine. While we used to manage our condo ourselves, we have found it to very much worth our time and money to have this company find and screen tenants for us; and then manage the property. SPM saves us a lot of hassle!All of the paperwork can be done online. And we can check reports from home and look at cash flow etc.SPM has allowed me a lot more free time and limited my liability.
I have been renting an apartment managed by Sunset Property Management and I must say that I am impressed. When I moved in, the property was very well maintained and clean. Any maintenance items are repaired in a timely manner and I can even pay my rent online. When you are looking for a property to rent, look towards the sun, Sunset Property Management.
I have rented with Sunset Property Management for several years. Before renting with this company I moved around allot, I was never happy with my home and the way my home was handled when things had to be repaired. I also would have a hard time reaching anyone when I had a question. With sunset I never have had an issue. My items are always repaired, emails, texts, or phone calls are always answered. I plan on renting with sunset until I buy a home.
This management was recommended to me by a mutual friend who had used them. I hope they havent had the same experience as I have. My house was vacant for the first couple of months, to find out that it was not in good showing condition even after paying for it to be cleaned. They didn't utilize my home warranty for repairs. Very poor communication. I feel they are just collecting my money and not doing any work for it. Tenants also had issues getting in contat with them and would never recommend them. I have brought up my issues with several of them and went up to management. All of them seemed to beat around the bush and took several days of going back and forth before they realized how big of an issue we had if they ever realized it. NEVER USE THEM. This is my first bad review ever... it takes a lot to get me to write a bad review.