San Diego, CA Plumbing Drain Sewer Cleaning

"Lets start by saying I have never had a very good experience with any plumbers I have used in the past. I always just choose a company and hope they work out. I recently had my kitchen sink back up and thought ""great, here we go again."" So this time I decided to call Mr. Rooter. Phone Service: The guy who answered the phone was very professional, courteous, and very clear when speaking to me. He explained to me that he could have a service technician out to my home within 60 minutes and the technician would give us an exact price when he got here. There was no obligation for him coming out. This made me feel very comfortable. Overall, I was very pleased with the initial phone call.Service Technician: When the technician showed up I was shocked. He was very polite, respectful, and clean. He wore a full uniform that was clean and tucked in. This is what a professional should look like. When he entered my home, he stopped at the door and covered his boots with shoe covers and again made me think, ""wow, I have never had a plumbing company do this."" When he performed work on my home the work area was well covered and he took took time to make sure my home was protected. He took care of my problem in a timely manner for a very reasonable price. This was by far my best experience with a plumber I have ever had. I will continue to use these guys if I ever have any other issues. This was a very pleasant experience. I highly recommend using these guys if you have any plumbing issues. Great job."

Yesterday, Gustavo came to my father's house to check several small problems for me (as I'm taking care of my father's home) to see what could be done with 50+-year-old plumbing. Gustavo was very helpful, professional, and gave me enough information to prioritize our problems and move forward. He solved the problems we could with good humor and a winning attitude. I was so impressed by him that when I went home yesterday afternoon, I called the office to ask if he could come today to my house to solve my own plumbing problem. Ashley happily set an appointment and Gustavo was here today, clearing my kitchen sink trap that I very completely clogged. Again, he could not have been more pleasant to work with. He's a great representative for your company. We have been using Bill Howe for about three years and we have never been displeased with either your employees or the work they have performed.

We had a slab leak the week before Christmas in our family room, Called "Bill Howe" and had a plumber there that afternoon. Found the problem and stopped the leak. The damage was-= flood and damage to the wall where the water was leaking into the room. The restoration team pulled the carpeting back and put jet fans on the area for 5 days. It was important to restore the room for Christmas Eve family dinner. It was completed in time. The restoration team was great.The carpet was re-installed. The wall repair was completed after Christmas by Juan, who did a stellar job refinishing the damaged wall, you will never be able to tell there was any damage. Amber, the project manager, was available to my requests and delivered. She completed the inspection and was very prompt.

A+++ If I could give more stars, I would. When they say "No Overtime Charges" they mean it. After doing everything I could to unclog the drain myself, which included digging up the sewer clean out and running 25 feet cable out of my own sewer snake, I knew I had to call a plumber. I'm glad I called Mr. Rooter. I called at around 9:45 PM and Josh came by soon after. He was very professional and after seeing what he had to do to clean my pipes I realized why I needed a professional. There was no way I could have done this on my own. From the first person who took my call to Josh who actually fixed my line, everyone was very professional and personable and the price was right. Excellent service, great price a real classy organization all a round! Thank you so much!

Michael Hoover... Where to even start...first of all he saved the entire night...earlier in the day i had a handy man drill a hole in one of our pipes on accident....and after two plumbers that couldn't do the job...I finally find the one stop I should have called from the beginning. Michael was very quick, the job pretty much only took a total of 15 minutes! The other guys spent hours pondering how to fix the leak...Michael was professional, the service was fast...and I honestly don't even know what I would have done if I didn't call Bill Howe...as cliche as that may sound, I've never had to deal with plumbing issues and I felt very relieved that they were able to take care of my problem with no doubts. Thank you guys again...I can't say it enough

GREAT SERVICE!!!! These guys showed up ON TIME!!!! Clean truck, clean uniform, clean plumber, something I RARELY see!!! I noticed the guy had a name badge on, which I liked. They showed me what was wrong, fixed it pretty quickly, cleaned up perfectly and for a weekend, I thought charged a very fair price. One other company I called wanted a MINIMUM of $395, I think. Mr. Rooter said same price on weekend as weekdays and NO OVERTIME CHARGES.... Before they left, they took a camera out (for NO CHARGE) and sent it all the way out to the street from my house and showed me what my main sewer line looks like. Well worth the money, I was pleased to see a CLEAN, UNIFORMED, POLITE professional.....I would recommend them and use them again!!

So glad I found Morey. Had a different company come out to check on air conditioning unit. The guy got lost on his way here, and of course was late. He looked at it for 10 minutes and just said buy a new one, we can install it tomorrow for $5K, then wanted to come to my house to "fix" anything else he could think of.Tech from Morey got here on time, no dumb questions, thoroughly inspected and even cleaned up the unit, fixed some of the insulation that had come loose, cleaned and inspected the ducts inside and out. Then gave me several options and suggestions. Did the repairs on time without interrupting my business and even came in a little under the estimate. I now have a three year service contract with Morey and feel relieved.

Everyone was very informative and considerate they made sure that I understood exactly what they were going to do and how much it was going to cost. I watched the complete process on camera and all my questions were answered. They showed me the areas of my concerns and then the completed corrections. I am very impressed and now have a complete video of before and after and I don't have to just take the word of someone of what needed to be corrected and that the correction has been completed. I can see it for myself. Mel and Tinn were very nice and very organized and did a wonderful job. Thanks to all of you for finally giving me peace of mind that my drains will work without having to call with sewer problems.

Our kitchen sink got completely clogged over Easter weekend. Giovanny came out on Saturday afternoon to fix the problem - he was very professional, personable, and arrived on time. Because our pipes are so old and the clog was so bad, he needed equipment that wasn't available to him until Monday. We were a bit disappointed that we were unable to use our kitchen sink over the weekend (especially with a baby), but it actually worked out just fine. He returned on Monday and was able to investigate the problem and quickly clear the pipe. He got our kitchen back to working order and was very considerate and honest about the whole experience. I would definitely recommend/request him in the future.

I just wanted to express my thanks for the incredible service by both your office and the service technician who came to our home. I called this morning expecting to have to wait days for an appointment. Their office was very helpful and courteous. They were able to schedule a service call today and the technician arrived within 4 hours. While I fully anticipated having to replace our AC unit, the tech was able to quickly determine the problem was just a blown fuse. My wife told me that the tech was very professional and friendly during his visit. I suspect we will need their service sometime in the future and I won't hesitate to contact their company or recommend to a friend. Thanks again!