(THIS PLACE IS BAD - WORST PLACE I HAVE EVER BEEN, THEY DID WORK TO MY CAR THAT WAS NOWHERE IN THE $700 RANGE OF MECHANICS,) THAT WAS ME AND HOW I FELT ONCE LEAVING JIFFY LUBE AFTER HAVING WORK DONE. I WILL NOW AND FOREVER RETRACT THOSE WORDS ABOUT THE INTEGRITY OF THIS JIFFY LUBE, I RECEIVED A CALL FROM MANAGER ALBERT EXPRESSING HIS SYMPATHY FOR MY EXPERIENCE AND ADDRESSING ANYTHING HE CAN DO TO RECTIFY THE SITUATION AND MY FEELINGS TOWARDS THIS JIFFY LUBE, DESPITE THE WAY I FELT AND EXPRESSED ABOUT THIS BUSINESS I DID NOT ONCE SAY THE WORK DONE WAS BAD. I CAN SAY IT WAS QUICK 30-45 MINUTES I CAN ALSO SAY I HAVEN'T HAD ANY MECHANICAL PROBLEMS WITH THE WORK. THE ONE THING THAT WAS LACKING ON THAT DAY I HAD MY CAR SERVICED WAS GIVING WHEN ALBERT CALLED ME AND SPOKE TO ME AS IF HE WAS A CUSTOMER NOT WANTING TO LOSE A CUSTOMER OVER A ONE-TIME EXPERIENCE. WHATEVER A COMPANY DOES TO A CUSTOMER CAN ONLY DAMAGE OR EXPAND THE BUSINESS, DESPITE WHAT I SAID IN A RAGE. I WILL SAY THAT THIS JIFFY LUBE ON EL CAJON BLVD VALUES THERE INTEGRITY BACKS UP THEIR WORK. YOU CAN BE THE BEST AT SOMETHING BUT WITHOUT INTEGRITY AND AS "DO RIGHT" CONSCIOUS, YOUR SERVICES ARE USUAL. RECEIVING A CALL FROM MANAGEMENT ABOUT MY DISCOMFORT AND MANAGEMENT WORKING TO RECTIFY IT IS "EXCEPTIONAL CUSTOMER SERVICE" TO ME AND I APPRECIATE THAT KIND OF BUSINESS
Here's the deal.... my wife's stuck in San diego with ""some kind of a sound"" ...in her Hummer...scared to death, 120 miles from home, I send her t…
I have been blessed in knowing and trusting Tony with all of my vehicles for many years. I only send any friends and family to him and his talented people, with whom he surrounds himself. Tony works with his customers with honest and professional knowledge and guarantees his work. His prices are more than fair and I feel safe on the road because of the trust he has earned from me so many times. Of all the shops and mechanics out there, "Tony's lube and Tune and Brakes" is the absolute best. Trust me, you can trust Tony.
good service I go them all the time, they are willing to help you out with any questions that you may have with your vehicle
This Place Rocks! I just got my oil changed there, this must be the nicest oil change spot anywhere. They were done with my oil change in less then 15min. vacuumed out my car, wiped my windows, and toped off any low fluids. The best oil change I have ever had...Thank Again RB Oil Change and Thank you Adam for the best service ever!!!! All for $19.99, I will only come to RB Oil for all my car services...Customer for LIFE!
This place provides horrible services to customers. First, they break your car's dipstick and make it stuck in the oil tube, they break your sparkplugs, and cause a leak in your car. The guy named Mike that works at RB Oil Change broke my car's dipstick and made it stuck in the oil tube, he caused a leak in my car, and broke my spark plugs. Don't waste your money for their horrible services they provide for your vehicle. I am a student and Mike caused a lot of damages to my vehicle.
I had oil change at this place and A WEEK LATER the engine started to smoke when driving on highway. My car manufacturer found damaged oil pan and missing oil drain plug. They agreed to reimburse the cost at manufacturer but REFUSED to give me money back for the oil change THAT CAUSED EVERYTHING. YES, THEY REFUSED. Their excuse was this:since I had 2 oil changes (one at thier place and the other at manufacturer. I had NO CHOICE, didn't I??? It was COMPLETELY EMPTY!!!), both the oil changes shouldn't be free. I coudln't believe my ears. They even challenged me to even go further if I wanted the money back. TERRIBLE TERRIBLE business/service these people are running here. I will NEVER go back here again because I DO NOT WANT TO DIE IN CAR EXPLOSION. BE AWARE!!!!!!!!!!!!!!!!!
I went for an oil change and they somehow broke my intake manifold and tried to hide it. When the check engine light came on because of it, I took it back many times and it was never fixed. They sent me to their mechanic and my car has been waiting to be fixed for over 2 weeks. Most horrible business I have ever dealt with.