Thanh C. Khuu is the epitome of customer service, he is always on point never a disappointment. This guy know his job inside and out. I always receive the best service on my vehicle and I look forward in seeing TK. If you are looking for a good service advisor please please please don't hesitate to ask for TK at Nissan in Kearny Mesa his work will speak for him. Car problem call TK service advisor at Mossy Nissan of Kearny Mesa at:8118 Clairemont Mesa BlvdSan Diego, Ca. 92111
Mr. Carlos drop me off and pick me up at my work on time when I left my car for service, he provided excellent custumer service and great communication!!!
No professionalism and no ethics if doing a repair in a car. Will try to take advantage of customers and would steal parts from you if not watching. I would give them a - 5 if I could. STAY AWAY FROM THESE GUYS..!!!
Sal was absolutely amazing. Customer service above par. He kept me updated step by step of the process and explained all work being performed impeccably. Thank you Sal and thank you for all the service technicians that worked so expeditiously on my vehicle. Your time, hard work and professionalism are very much appreciated.
Our visit to this office was great!! The office staff was very friendly, the environment is very inviting and Dr. Khan was excellent. My daughter had the same dentist for 7 years then we had an insurance switch and they were not on our new plan. We were apprehensive about switching, but we were very happy with our new choice. My daughter was relaxed and felt very comfortable.
I am always happy with everything here.
Never treated better at a car dealership! Paul is an excellent salesperson, with a ton of energy and positivity.
Paul was great, very good salesman. Thank you.
Took my car in for air bag recall but it need the motor and transmission mounts also. Told the to go ahead. In doing the repair, they had to change the oil filter, but never rechecked or refilled the oil after changing the filter. I found out about a week later when I took it in for an oil change. The dealer looked into it and charged me for a filter, but no oil. They admitted the error and said they are sorry!!! Really, the old wasn't register on the dip stick and could have ruined my car engine. Poor mechanics and poor service managers for doing nothing about it. If you change the oil filter, draining some oil, you need to check it and add as needed. They didn't. Poor quality service, I will never go there again for anything. Avoid there service department.
Went in for final service and they didn't do anything. Kept my 2014 gmc Sierra all terrain all day and didn't do anything at all. Then one day I checked oil and it was almost empty. Went back to gmc and they said they forgot to work on it last time. But no my alignment is off and my brakes were wearing unevenly. 600 dollars later I need new tires to because of alignment issues. All could have been avoided if they would have done the job right the first time. In total I ended up spending 1300 for their lack of professionalism. Myself, family and my employees drive new trucks from gmc. Guess they don't appreciate loyalty. Once they sell you a car you're trash to them..