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I just want to thank Mike Snyder, Gustavo Padilla and Danny Vazquez for helping to purchase my 2nd car here in VW Kearny Mesa San Diego. My experience was Awesome and Hands Down for excellent customer service!! Thank you so much for everything and definitely will recommend VW Kearny Mesa.
On March 2nd I took my daughters Beetle in for a brake fluid flush. I noticed that evening when I got home some residue on the headlight and bumper of the car. Took some pictures and sent to the service manager for him to see that they spilled some brake fluid on the vehicle and it damaged the paint. First they said it was battery acid then they said they didnt now what it was but dont think that brake fluid will damage paint, I called VW corporate and even they confirmed that brake fluid will eat paint in a matter of hours. I shocked that they refuse to take care of their mistake even after speaking with the General Manager. I took the car back to show them the damage and even have a voice mail with the service manager saying he will take care of it.
Our visit to this office was great!! The office staff was very friendly, the environment is very inviting and Dr. Khan was excellent. My daughter had the same dentist for 7 years then we had an insurance switch and they were not on our new plan. We were apprehensive about switching, but we were very happy with our new choice. My daughter was relaxed and felt very comfortable.
"I LOVE THIS PLACE !!!!
Dr. Kahn and his ENTIRE staff are 200% wonderful.
I have twin girls, one was ""good"" with going to the dentist. One was extremely scared, worried and crying. The Dr. and his staff were so patient, kind, and understand with BOTH girls. They all went out of their way to make sure BOTH girls had a great experience. When we left, both wanted to know ""when do we get to go back, we like it here."" WHAT A GREAT FEELING for me!! THANK YOU Grand Parkway Pediatric Dental (Dr. and Staff) for ALL THAT YOU DO !!!!!"
I started coming here about one month ago and I have already noticed major differences. The office is always clean and Dr. Rardin makes sure all of your problem areas are feeling better before you leave. He actually cares about his patients and it shows. I would highly recommend him to anyone seeking chiropractic care.
Each time I had to take my car in I got shuttle service or a loaner car. The shuttle people are always personable. Edgar who now works in service had been my driver a few times, and he's very amiable. I think it's a good reflection on not only him but the dealership that they promoted him!
Tony Cavaliere and Kearny Mesa VW have set the bar high for customer sales, service, and appreciation. Tony personalized the selection process as though he was buying a car for himself or a family member. What impressed me was his integrity and candor about everything having to do with the vehicles I considered, including cost/financing, performance, options, and other factors, without trying to embellish anything. Tony is a real professional who took time to understand my wishes, and help me through the decision process at my own pace. There was never any pressure from Tony at any time during the sales experience – a refreshing change from my past car-buying experiences.
When selecting my new car, I wanted a vehicle that is safe, reliable, stylish, and high-quality. And I wanted a brand that I can be loyal to in the future. I found all those qualities with the acquisition of my 2013 Volkswagen CC Sport at Kearny Mesa Volkswagen. If you decide you want a VW product, I strongly recommend Kearny Mesa Volkswagen for a pleasant, honest, and fair experience.
Roman Lopez and the VW Kearny Mesa dealership inspired me to comment. The staff made me feel very welcome and were extremely friendly. Mr. Lopez was a huge factor in my return use of the dealership as opposed to the mechanic down the road. They were keen on granting me discounts for services rendered and am planning on using them in the future.
My 1988 VW Cabriolet had a catastrophic failure of the steering wheel bearing, with some electrical and tune up needs. Most VW dealers just don't have techs that know or want to work on a car this old. Herman Cook VW told me to go away. Turns out VW Kearny Mesa does like to work on A1 VW. Although the parts were VERY hard to find Roman and the tech made it happen. I was a big fan of Miramar VW and sad to see them close. VW Kearny Mesa is my new dealer!
The people working in the service department were great and took care of me and my 2010 TDI. Car seems happy. What more can you ask for? The operator was very helpful when I called to schedule my appointment. The Courtesy Driver was also very helpful and professional.
Went into the dealership just to look at new lease offers and ended up starting a new one that day. Had a great experience; Tony was friendly, helpful and straight forward. I got exactly what I wanted in the price range that I was looking for. Was extremely satisfied and will continue my business with them in the future.
I worked with Jonathan Nguyen to lease a VW Jetta. I feel that he and Tomas wanted to earn my business. The process was simple, and even though they are under construction, they were well organized. I was pleased with the overall communication and attention to "our way" that we wanted to go through the process. Jonathan worked in the internet department, and was prompt with his responses.