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Meet Your Local VCA Vets! First exam is only $25!

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Meet your Local VCA Vets! First exam is only $25!

General Info
At VCA, your pet's health is our top priority and excellent service is our goal. We treat each pet knowing it is an extension of your family. Our dedicated staff of veterinarians, board certified specialists, and technicians strive each day to give your pet the very best in medical care. We understand how important it is to have a local veterinarian you can trust and who, most importantly, knows your pet almost as well as you. With nearly 600 hospitals in 42 States, we've built a network of trusted local animal health providers giving the finest care for the pets in your family. We invite you to get to know our caring staff! We’re looking forward to meeting you and your pet and demonstrating our commitment to providing your pet the highest quality care!
Hours

Regular Hours

SunClosed

Services/Products
Our hospital offers a wide range of general and specialized medical treatments and services including: • Advanced Care Services • Allergy & Itchy Skin Relief • Diabetes Treatment (Canine & Feline) • Diagnostics • Diet & Nutrition • Disease Treatment • Flea & Tick Control • General Care • Heartworm Disease Treatment (Canine & Feline) • Internal medicine • Medications/Prescriptions • Parasite Control • Pet Wellness Exams • Physical Examinations • Preventive Care • Primary Care • Puppy & Kitten Wellness • Senior Pet Wellness • Spay & Neuter • Vaccines & Vaccinations • Weight Loss Programs Please call us today to review your pet’s medical and health issues and how we may be able to help!
Brands
wellness
Payment method
amex, discover, master card, visa
Location
VCA operates nearly 600 animal hospitals in 42 States staffed with hundreds of experienced veterinarians.
Neighborhoods
Rancho Bernardo, Northeastern San Diego
Amenities
• Caring for your pets the way we care for our own • Convenient, affordable, preventive nose-to-tail care (VCA CareClub) • Educational opportunities for pet owners • $25 First Exam for all first time pet visits • Healthy Pet Magazine • Home Delivery of Pet Medications • VCA Big Pet Project • VCA Quality Care Program
Associations
American Animal Hospital Association (AAHA)
Categories
Veterinarians, Pet Services, Veterinary Clinics & Hospitals, Pet Grooming, Veterinarian Emergency Services, Veterinary Specialty Services
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Reviews

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DogGuy25

08/28/2010

Provided by Citysearch - 
Overall
VCA just needs to care a bit more

My first visit to VCA West Bernardo was okay. NIce looking building that is easy to find.\nIt was not until I returned I got the full experience with this place. \nI needed a refill on my dogs VITAL daily medication. I called a day in advance, and they said that they were ""closing in 15 minutes, and to call back tomorrow"". I called as soon as they opened, and expressed the importance of these daily pills (if missed could have serious DEADLY effects). They said that they had one doctor (DR Robbins) on staff and ""would try to get back to me"". I waited 2 hours with no call back, and decided to visit the office. The front desk stakk girls where very rude to me, and told me that they ""had other sick dogs to worry about in surgery"". They said they ""might get to my refill today"" (keep in mind these are all REAL quotes from there staff).\nI felt so disrespected, I decided to leave and go to my primary vet, vhsd (vhsd dot com is there website).\nThey where kind and caring, and filled my percription for me right on the spot, within minutes. \n\nOh and as I was leaving, the lady at the front desk rudely smirked at me and said, ""Have a nice day"". You know... the kind of way that is more a slap in your face on purpose!\n\nAnyways... Good doctor, but very rude and unorganized staff. I will never return to this place, and recommend anyone to read all the other bad reviews left by others.\n\nGo to VSHSD (Sorrento Valley) if you want your animal to be well cared for, and to feel like you actually matter, and are not just another dollar.\nThey are understaffed and ""didn't have time"" to fill my sick dog perscription. \nThe front desk staff was very rude to me and my wife, and never once did the doctor return our phone calls to let him know about his staff (we called about 3 times throughout the day!)

chanman45

04/26/2011

Provided by Citysearch - 
Overall
A Very Good Hospital!!!

I was surprised to read the negative review from DogGuy25. I guess you ""can't please everyone."" Anyways, great hospital. My experiences have been always positive. The entire staff is always attentive to my needs. And the doctors are definitely awesome. My dogs and cats love coming to this hospital (must be all the treats they give them!) I definitely recommend this animal hospital.

DogGuy25

08/28/2010

Provided by Citysearch - 
Overall
VCA just needs to care a bit more

My first visit to VCA West Bernardo was okay. NIce looking building that is easy to find.
It was not until I returned I got the full experience with this place.
I needed a refill on my dogs VITAL daily medication. I called a day in advance, and they said that they were ""closing in 15 minutes, and to call back tomorrow"". I called as soon as they opened, and expressed the importance of these daily pills (if missed could have serious DEADLY effects). They said that they had one doctor (DR Robbins) on staff and ""would try to get back to me"". I waited 2 hours with no call back, and decided to visit the office. The front desk stakk girls where very rude to me, and told me that they ""had other sick dogs to worry about in surgery"". They said they ""might get to my refill today"" (keep in mind these are all REAL quotes from there staff).
I felt so disrespected, I decided to leave and go to my primary vet, vhsd (vhsd dot com is there website).
They where kind and caring, and filled my percription for me right on the spot, within minutes.

Oh and as I was leaving, the lady at the front desk rudely smirked at me and said, ""Have a nice day"". You know... the kind of way that is more a slap in your face on purpose!

Anyways... Good doctor, but very rude and unorganized staff. I will never return to this place, and recommend anyone to read all the other bad reviews left by others.

Go to VSHSD (Sorrento Valley) if you want your animal to be well cared for, and to feel like you actually matter, and are not just another dollar.
They are understaffed and ""didn't have time"" to fill my sick dog perscription.
The front desk staff was very rude to me and my wife, and never once did the doctor return our phone calls to let him know about his staff (we called about 3 times throughout the day!)

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