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Utopia Management

(142 Reviews)

4617 Ruffner St, San Diego, CA 92111

(858) 598-1111

CLOSED NOW
Today: 9:00 am - 5:00 pm
Tomorrow: 9:00 am - 5:00 pm
23
YEARS
IN BUSINESS
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
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Southern California's Largest Management Company

Business Description
Utopia Management is a full service San Diego property Management Company. We are the largest San Diego property management company managing individual units throughout San Diego County*. Utopia Management is relatively unique in that we can handle our clients entire San Diego rental property management needs. Utopias property management San Diego services include, managing Single Family Homes, Condos, Apartment Buildings, Commercial Buildings, Office Buildings and provide accounting services for Home Owners Associations. Commercial property management San Diego started soon after the residential side, as our clients wanted us to manage their entire portfolios.
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours

Regular Hours

Sat - SunClosed

Extra Phones

Fax: (858) 514-3900

Services/Products
Condos, Apartments, Houses, Office and Commercial Rentals, Single Family Homes, Apartment Buildings, Property Management, Property Rentals, Real Estate Service, Real Estate Agents
Payment method
check, no credit cards
Location
San Diego, El Cajon, Escondido, Chula Vista, Imperial Beach, Coronado, La Mesa, National City, Lemon Grove, La Mesa, University Heights, North Park, Mission Hills, Old Town, Bay Park, Mission Bay, Mission Beach, La Jolla, Del Mar, Solana Beach, Encinitas
Neighborhoods
Kearny Mesa, Eastern San Diego
Languages
English, French, German, Spanish
Associations
BBB Member, California Association of Realtors, San Diego Association of Realtors, National Association of Realtors
Categories
Notaries Public, Apartment Finder & Rental Service, Apartments, Real Estate Agents, Real Estate Management, Real Estate Rental Service, Rental Vacancy Listing Service

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Reviews

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Abim W.

04/11/2017

Overall
Selection
Service

customer service SUCKS! this is written as a prospective tenant. i've not yet to be approved or denied BUT the entire process has been VERY unprofessional "to me". i only applied due to being told that i could receive an answer or an approval within 24hrs "samantha"{had all my paper work in order} WHICH its been over a week plus. what a waste of $45. when i phoned to get status update. the person who answered the phoned DIRECTED ME TO THEIR WEBSITE??? "keep in mind, i stated HELLO, i'm calling to get information ON AN APPLICATION for....." she says you can go to our website. I SAID FOR A STATUS OF AN APPLICATION ON A PROPERTY? I then get a vm? wouldn't recommend this company AND again, its not been an approval or a denial. i DON'T want to imagine their approach with maintenance request. i'll pass, i'm not interested. i gave one star because at least they answer the phone.

cecill182
Edited: 02/14/2017
Overall

I have rented from Utopia since May and have had no problems at all. I love that they send you a monthly statement, so you never forget that you need to pay your rent.....which happens from time to time when life gets busy!

lllyong33
Edited: 02/09/2017
Overall
Utopia is phenomenal! Thank yo...

Utopia is phenomenal! Thank you indeed for getting this settled so quickly! It is great that you were actually able to rent our home for more than the initial estimate.

Thank you once again for all your help!

lesliee296
Edited: 02/08/2017
Overall

I have been renting from utopia since Oct. and so far there has been no problems. They have really nice people helping you. and i have never had a problem with payments because they send you reminders. And when you leave a voicemail they actually call you back and they get back at you really quick.

Joshuaa A.
Edited: 02/07/2017
Overall

Utopia Management has been great so far. They helped immediately fixing leaks, etc. and worked with our schedule to get it done. The Staff is always friendly and willing to help with any issues that arise. I would recommend them to anyone! Great Job!!

Jesus P.

11/12/2016

Overall
Selection
Service

Today I had to call Utopia Management regarding my rent. I was confused as to why my rent had not been withdrawn from my account. So I gave Utopia Management today to get this resolved. I spoke with Sarah P. at accounting regarding the issue. She explained that the automatic re-occurring payment was not activated on my account, and that it can have been an accident. Instead of making the situation worse. Sarah told me to make the payment ASAP -which I did, and she waved the late fee due to issue of re-occurring payment. Sarah was extremely helpful, and hospitable. Thank you Sarah P.!!!

Sylvia R.

09/29/2016

Overall
Selection
Service

Very helpful agency. Helped us get into our new rental property very smoothly, little messing about when compared to other leasing I've had experience with in the past...

Emmy B.

06/28/2016

Overall

THEY NEED TO BE SHUT DOWN AND IMPRISONED THEY ARE THIEVES ! $400 carpet cleaning done within two months. Never paid me the full month of rent always came up with fake charges. Impossible to get in touch with tenants also could never get in touch with them. Within a month never return the phone call. Every month always include some kind of fake charges that they take out of the monthly rent. God for bid they need to fix something it not only will be double the cost it's 10 times the amount that it should be.

Rene L.

06/10/2016

Overall
Selection
Service

Utopia Management Inc have been very helpful since they started managing our property. They keeps us informed and are prompt in responding to queries. They have managed repairs to the property very well. For example, we had new guttering fitted to the property recently, and the work was undertaken smoothly.

Jim S.

04/04/2016

Overall
Selection
Service

Utopia Management Inc team was responsible for the tenancy checkout for my property. They provided a fully detailed report that covered all aspects of the rental. It gave me an informed decision as to what action was needed in order for me to have the property back on the market as soon as possible.

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